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Remote Rn Telephone Triage Jobs in Miami, FL (NOW HIRING)

Oscar Health

Case Management RN

Miami, FL · Remote

$32.60 - $42.79/hr

This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; or Texas ... Active, unrestricted RN licensure from the United States in [state], OR, active compact multistate ...

Oscar Health

Utilization Review Nurse

Miami, FL · Remote

$35 - $45.94/hr

This is a remote position, open to candidates who reside in: Arizona; Florida; Georgia; Illinois ... Obtain the information necessary (via telephone and fax) to assess a member's clinical condition ...

Sedgwick

RN Field Case Manager

Miami, FL · On-site +1

$74K - $94K/yr

... remote work environment that allows face to face interaction with injured workers and medical ... RN licensure required. Valid driver's license required. High speed internet required. Employment ...

York Risk Services

RN Field Case Manager

Miami, FL · On-site +1

$74K - $94K/yr

... remote work environment that allows face to face interaction with injured workers and medical ... RN licensure required. Valid driver's license required. High speed internet required. Employment ...

Oshi Health

GI- Nurse Practitioner

Miami, FL · Remote

Preferred RN compact License Required Location: We are only hiring from the following states ... Remote-first -- work from home anywhere in the US within our approved states * Growth: Advanced ...

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All JobsRn Telephone Triage JobsRemote Rn Telephone Triage JobsRemote Rn Telephone Triage Jobs in Miami, FL

Remote Rn Telephone Triage information

See Miami, FL salary details

$13

$36

$49

How much do remote rn telephone triage jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote rn telephone triage in Miami, FL is $36.40, according to ZipRecruiter salary data. Most workers in this role earn between $23.22 and $43.46 per hour, depending on experience, location, and employer.

What is a Remote RN Telephone Triage job?

A Remote RN Telephone Triage job involves assessing patients’ symptoms and providing medical guidance over the phone or via telehealth services. Nurses use clinical protocols to determine the urgency of care needed and may advise self-care, schedule appointments, or refer patients to emergency services. This role requires strong critical thinking, communication skills, and the ability to work independently while following established guidelines. It is commonly used in healthcare organizations, insurance companies, and telehealth services to provide 24/7 medical support.

What are the typical daily responsibilities of a Remote RN Telephone Triage nurse?

As a Remote RN Telephone Triage nurse, your primary responsibilities include answering patient calls, assessing symptoms remotely, providing medical advice, and directing patients to the appropriate level of care based on standardized triage protocols. You will also document each patient interaction in electronic health records, coordinate with providers or care teams as needed, and occasionally follow up with patients for ongoing situations. This role often involves working independently but requires frequent collaboration with physicians and other healthcare professionals. Flexibility in scheduling, attention to detail, and strong communication skills are essential for managing diverse patient inquiries and ensuring high-quality, timely care.

What are the key skills and qualifications needed to thrive in the Remote Rn Telephone Triage position, and why are they important?

To thrive as a Remote RN Telephone Triage nurse, you need an active RN license, strong clinical judgment, and experience in patient assessment and triage protocols. Familiarity with telehealth platforms, electronic health records (EHRs), and standardized triage guidelines such as Schmitt-Thompson protocols is frequently required. Outstanding communication, critical thinking, and the ability to remain calm under pressure are standout soft skills. These abilities ensure safe, accurate assessments and guidance for patients, which is crucial when providing care remotely without in-person evaluation.

What are popular job titles related to Remote Rn Telephone Triage jobs in Miami, FL? For Remote Rn Telephone Triage jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Remote Rn Telephone Triage jobs in Miami, FL look for? The top searched job categories for Remote Rn Telephone Triage jobs in Miami, FL are:
What cities near Miami, FL are hiring for Remote Rn Telephone Triage jobs? Cities near Miami, FL with the most Remote Rn Telephone Triage job openings:
Remote Rn Telephone Triage jobs near you
Infographic showing various Remote Rn Telephone Triage job openings in Miami, FL as of July 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $75,712 per year, or $36.4 per hour.

PCC Operations Representative

Pediatric Associates

Plantation, FL • On-site, Remote

$14.75 - $19/hr

Full-time

Re-posted 15 days ago

Job description

Remote Opportunity

Bilingual Spanish Speaking Preferred

Schedule: Monday through Friday, 8:00 AM to 5:00 PM PST, with one Saturday per month

PRIMARY FUNCTION

Answer incoming calls from our patients to provide outstanding customer service in support of our mission, goals, and values.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This list may not include all the duties that may be assigned.

1) Answer incoming calls by welcoming patients with a professional, upbeat, friendly attitude.

2) Follow prepared scripts based on call type.

3) Register new patients by gathering pertinent information and entering XPM system.

4) Verify insurance coverage and information.

5) Set patient appointments upon request and identify future visits.

6) Document accurately and efficiently within all systems (XPM, CRM, EHR).

7) Document all questions and messages for Clinicians and label them properly using our telephone communication access protocol.

8) Data entry and maintenance of customer databases.

9) Properly obtain and confirm patients/caller information abiding by HIPPA law.

10) Collect all necessary and pertinent information over the phone to facilitate timely and accurate physician follow-up.

11) Complete any necessary referrals requested by telephone contact for provider approval.

12) Provide customers with product and service information.

13) Respond to patient inquiries.

14) Research required information using available resources.

15) Communicate with offices when necessary.

16) Handle customer complaints and other customer support related issues and provide customers with proper solutions.

17) Meet established standards within all performance criteria.

18) Attend any necessary training/meetings to be up to date on protocol changes and available training.

19) Other duties may include, but are not limited to, outbound calls, copying, faxing, etc.

Below are additional functions of the job for Patient Contact Center Representatives that will perform as clinical agents: (This list may not include all the duties that may be assigned.)

20) Provide medical guidance via telephone using our telephone communication access protocol, clinical triage algorithms, and clinical judgment.

21) Document all medical advice given over the phone.

22) Schedule appointments using clinical prioritizing protocols and our scheduling policies.

23) LPNs and Registered Nurses answer calls and questions from Patient Contact Center Representatives and can triage high acuity patients.

QUALIFICATIONS

EDUCATION:

· High School diploma or equivalent.

EXPERIENCE:

· Prefer minimum of one year experience in a call center environment.

· Knowledge of XPM and CRM system desired.

· Familiar with automated call distribution, IVR, and skill-based routing systems.

· Previous customer service experience required.

LICENSURE / CERTIFICATION

· Representatives that are performing as Clinical Agents require at least one of the following licensures or certificates.

· MA diploma or certificate (1), LPN (2) or Registered Nurse (3).

KNOWLEDGE, SKILLS, AND ABILITIES

· Knowledge of XPM/EHR and Contact Recorder desired.

· Familiar with automated call distribution, IVR, and skill-based routing systems.

· Must have strong verbal, written, and interpersonal communication skills.

· Experience with coaching and mentoring employees.

· Demonstrates ability to work well in a team environment.

· Strong multi-tasking skills.

· Attention to detail, accuracy and timeliness are critical.

· General PC knowledge including Microsoft Office, Internet, and Email.

· Needs to be proficient in Power Point.

TYPICAL WORKING CONDITIONS

· Patient-facing

· May be either full time remote/telework or rotate working in the office and remote/telework.

· This job must be U.S. based.

· Working in a professional office environment.

· The position involves high & frequent call volumes.

· Environment requires ability to multi-task, communicate clearly & concise, data entry for extended period of times.

· Will require sitting for long periods of time.

OTHER PHYSICAL REQUIREMENTS

· Vision

· Sense of sound

· Sense of touch

PERFORMANCE REQUIREMENTS

Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations.

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