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Remote Rn Telephone Triage Jobs in Austin, TX (NOW HIRING)

CVS Health

Case Manager Registered Nurse

Austin, TX · Remote

$54K - $129K/yr

Case Manager RN (100% Remote - Nationwide) FullTime | Work from Anywhere Nationwide | No Travel Required We're seeking a compassionate and resultsdriven Case Manager RN to support members through ...

CVS Health

Case Manager Registered Nurse

Austin, TX · Remote

$54K - $129K/yr

Case Manager RN (100% Remote - Nationwide) FullTime | Work from Anywhere Nationwide | No Travel Required We're seeking a compassionate and resultsdriven Case Manager RN to support members through ...

VIVA USA INC

Behavioral Health Care Coordinator

TX · On-site +1

Registered Nurse (RN) with active, current license or Masters-level Behavioral Health Professional ... Remote This is a contract role with the possibility of conversion to full-time based on business ...

Ascension

Registered Nurse Utilization Review

Austin, TX · Remote

$84K - $118K/yr

Remote Facility: Ascension Network Services Department: Utilization Management Schedule: Days l ... Licensed Registered Nurse credentialed from the Texas Board of Nursing or current home state ...

Meds

Director of Recruiting

Austin, TX · Remote

Proven track record scaling remote clinical teams (specifically Nurse Practitioners and RNs) in high-volume, multi-state environments. * Deep understanding of medical licensing and regulatory ...

Meds

Director of Recruiting

Austin, TX · Remote

Proven track record scaling remote clinical teams (specifically Nurse Practitioners and RNs) in high-volume, multi-state environments. * Deep understanding of medical licensing and regulatory ...

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All JobsRn Telephone Triage JobsRemote Rn Telephone Triage JobsRemote Rn Telephone Triage Jobs in Austin, TX

Remote Rn Telephone Triage information

See Austin, TX salary details

$13

$37

$51

How much do remote rn telephone triage jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for remote rn telephone triage in Austin, TX is $37.72, according to ZipRecruiter salary data. Most workers in this role earn between $24.09 and $45.05 per hour, depending on experience, location, and employer.

What is a Remote RN Telephone Triage job?

A Remote RN Telephone Triage job involves assessing patients’ symptoms and providing medical guidance over the phone or via telehealth services. Nurses use clinical protocols to determine the urgency of care needed and may advise self-care, schedule appointments, or refer patients to emergency services. This role requires strong critical thinking, communication skills, and the ability to work independently while following established guidelines. It is commonly used in healthcare organizations, insurance companies, and telehealth services to provide 24/7 medical support.

What are the typical daily responsibilities of a Remote RN Telephone Triage nurse?

As a Remote RN Telephone Triage nurse, your primary responsibilities include answering patient calls, assessing symptoms remotely, providing medical advice, and directing patients to the appropriate level of care based on standardized triage protocols. You will also document each patient interaction in electronic health records, coordinate with providers or care teams as needed, and occasionally follow up with patients for ongoing situations. This role often involves working independently but requires frequent collaboration with physicians and other healthcare professionals. Flexibility in scheduling, attention to detail, and strong communication skills are essential for managing diverse patient inquiries and ensuring high-quality, timely care.

What are the key skills and qualifications needed to thrive in the Remote Rn Telephone Triage position, and why are they important?

To thrive as a Remote RN Telephone Triage nurse, you need an active RN license, strong clinical judgment, and experience in patient assessment and triage protocols. Familiarity with telehealth platforms, electronic health records (EHRs), and standardized triage guidelines such as Schmitt-Thompson protocols is frequently required. Outstanding communication, critical thinking, and the ability to remain calm under pressure are standout soft skills. These abilities ensure safe, accurate assessments and guidance for patients, which is crucial when providing care remotely without in-person evaluation.

What are popular job titles related to Remote Rn Telephone Triage jobs in Austin, TX? For Remote Rn Telephone Triage jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Rn Telephone Triage jobs in Austin, TX look for? The top searched job categories for Remote Rn Telephone Triage jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Rn Telephone Triage jobs? Cities near Austin, TX with the most Remote Rn Telephone Triage job openings:
Remote Rn Telephone Triage jobs near you
Infographic showing various Remote Rn Telephone Triage job openings in Austin, TX as of July 2026, with employment types broken down into 64% Full Time, 7% Part Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $78,465 per year, or $37.7 per hour.
Registered Nurse (OB/GYN Centralized Phone Triage) - Remote Opportunity

Registered Nurse (OB/GYN Centralized Phone Triage) - Remote Opportunity

St. Louis Arc

Austin, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

ABOUT AUSTIN REGIONAL CLINIC:
Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/
PURPOSE
Under general supervision, provides routine nursing care via telephone within the limits of nursing knowledge, education, licensure, experience and ethical, legal standards of care. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.
ESSENTIAL FUNCTIONS
  • Assesses and prioritizes medical needs via telephone and directs patients to appropriate and necessary care.
  • Calls pharmacy with prescription refills as prescribed by and under the direction of the physician.
  • Guides evaluation including instructing patient/caller how to evaluate normal/abnormal symptoms, effectiveness of treatment and when to call back.
  • Documents symptoms/complaints, nursing assessment, advice and patient/caller response.
  • Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness as well as improve health care outcomes of patients/callers and their access to appropriate health care.
  • Collects data and make assessments, develops a working diagnosis, determines interventions and disposition per guidelines.
  • Demonstrates best practices and quality care.
  • Assesses the physical, social, and emotional needs of patients and families.
  • Teaches and counsels patients and families concerning heath assessment and care including prevention of disease and health maintenance.
  • Accurately and completely reports and documents status, care rendered, response to care, provider orders, contacts with patient and/or other healthcare providers.
  • Accurately and completely performs patient follow-up activities including laboratory results and diagnostics, appointments, referrals, medications, and call backs.
  • Participates in orienting, training, and guiding team members.
  • Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
  • Regular and dependable attendance due to teamwork, face to face interaction with patients and/or working with equipment.
  • Follows the core competencies set forth by the Company, which are available for review on CMSweb.
  • Works holiday shift(s) as required by Company policy.

OTHER DUTIES AND RESPONSIBILITIES
  • Performs other duties as assigned.

QUALIFICATIONS
Education and Experience
Education: High school diploma or equivalent. Graduation from an accredited school of nursing. Experience:
Required: One (1) or more years of RN experience or one (1) or more years of nursing experience working in triage.
Preferred: Telephone triage experience. Previous experience in an ambulatory, hospital, or home health setting. Bilingual in English and Spanish.
Certificate/License
  • Current licensure as a Registered Nurse (RN) in the State of Texas. Required to maintain a current registered nursing license during employment.

Knowledge, Skills and Abilities
  • Knowledge of all activities associated with the delivery of quality nursing practices and duties assigned to this role.
  • Skill in nursing practices within the scope of responsibilities assigned to this role.
  • Skill in organization and efficiency.
  • Ability to manage multiple nursing activities simultaneously with frequent interruptions in a fast -paced environment
  • Ability to have excellent attention to detail.
  • Ability to utilize computer software and associated programs to triage and send reports to appropriate agencies or clinics.
  • Ability to use nursing judgment as an adjunct to the computer Software Program to reach appropriate dispositions and care advice.
  • Ability to respond appropriately to emergency situations.
  • Ability to apply nursing principles, practices and techniques.
  • Ability to exercise initiative and judgment in selecting proper treatment.
  • Ability to engage others, listen and adapt response to meet others' needs.
  • Ability to align own actions with those of other team members committed to common goals.
  • Ability to demonstrate personal responsibility and accountability and reflect a positive image in dress and demeanor.
  • Skill at finding and providing solutions that are customized to meet customers' needs and concerns.
  • Ability to apply standardized processes appropriately; continuously improving processes.
  • Ability to collaborate with other groups and departments to reach common goals.
  • Ability to continuously adapt and contribute to meet growth and market needs of the company and own career.
  • Ability to demonstrate functional capabilities in areas related to job roles; continuously seek to advance knowledge.
  • Ability to readily learn and apply information technology applications and take responsibility for updating skills.
  • Excellent computer and keyboarding skills, including familiarity with Windows.
  • Excellent verbal and written communication skills.
  • Ability to manage competing priorities.
  • Ability to perform job duties in a professional manner at all times.
  • Ability to understand, recall, and communicate, factual information.
  • Ability to understand, recall, and apply oral and/or written instructions or other information.
  • Ability to organize thoughts and ideas into understandable terminology.
  • Ability to apply common sense in performing job.
  • Ability to understand and follow instructions and guidelines.

Work Location: Training and orientation at our Administrative facility. Work-from-home opportunities after ~90 days. Must reside in Texas and be willing to attend on-site training and occasional in-person department meetings in Austin, TX.Work Schedule: Monday-Friday 8:30am to 5:30pm
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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