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Remote Rn Triage Jobs in Austin, TX (NOW HIRING)

Harbor Health

Clinical Triage RN

Austin, TX · On-site +1

Description POSITION OVERVIEW Harbor Health is seeking a compassionate, detail-oriented, and clinically strong Registered Nurse to join our centralized clinical triage team. In this role, you will ...

SalvoHealth

RN Care Coordinator, Bi-Lingual

Austin, TX · Remote

$25 - $26/hr

... Remote Patient Monitoring ("RPM") to bill under the patient's insurance. This is a major step ... specialty physicians, registered dietitians, nurses, psychologists, and therapists who have ...

Ascension

Registered Nurse Utilization Review

Austin, TX · Remote

$78K - $110K/yr

Remote Facility: Ascension Network Services Department: Utilization Management Schedule: Days l ... Licensed Registered Nurse credentialed from the Texas Board of Nursing or current home state ...

Ascension

RN-Utilization Review

Austin, TX · Remote

$84K - $118K/yr

Remote Facility: Ascension Network Services Department: Utilization Management Schedule: Days l ... Licensed Registered Nurse credentialed from the Texas Board of Nursing or current home state ...

LOGIC Health Management

Chronic Care Coordinator

Austin, TX · On-site +1

$19 - $25.75/hr

Active credential or licensure as an MA, CNA, CMA, LPN/LVN, or RN preferred Benefits Contract Details * Contract-based position with potential for renewal or expansion * Remote position * Training ...

LOGIC Health Management

Chronic Care Coordinator

Austin, TX · Remote

$19.75 - $26.50/hr

Active credential or licensure as an MA, CNA, CMA, LPN/LVN, or RN preferred Benefits Contract Details * Contract-based position with potential for renewal or expansion * Remote position * Training ...

Tuesday Health

Clinical Supervisor (Texas)

Austin, TX · Remote

Active unrestricted Registered Nurse (RN) license in the State of Texas (multi-state compact ... Remote work with multiple onsite sessions each year to maximize collaboration and team building * A ...

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How much do remote rn triage jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote rn triage in Austin, TX is $37.30, according to ZipRecruiter salary data. Most workers in this role earn between $30.48 and $42.64 per hour, depending on experience, location, and employer.

What is a remote RN triage?

A Remote RN Triage job involves providing telephone-based or virtual patient care, assessing symptoms, offering medical advice, and directing patients to the appropriate level of care. Triage nurses rely on clinical protocols to determine whether a patient needs emergency care, a doctor's visit, or self-care at home. They work for hospitals, clinics, insurance companies, or telehealth services. This role requires strong critical thinking, decision-making skills, and an active RN license.

What does a typical workday look like for a remote RN triage?

A typical workday for a Remote RN Triage nurse involves fielding calls or online messages from patients seeking medical advice, assessing symptoms based on established protocols, and determining the appropriate level of care or urgency. You may document all interactions in electronic health records, coordinate with physicians or advanced practice providers, and sometimes follow up with patients to ensure their concerns are addressed. While you work independently from a remote location, you are often part of a collaborative virtual team and may attend regular team meetings or briefings. This structure helps ensure consistent, quality patient care and provides ongoing peer support.

What are the key skills and qualifications needed to thrive in the remote RN triage position, and why are they important?

To thrive as a Remote RN Triage nurse, you need an active registered nurse (RN) license, strong clinical judgment, and experience in patient assessment and telephone triage. Familiarity with telehealth platforms, electronic health records (EHRs), and triage protocols such as Schmitt-Thompson guidelines is typically required. Excellent listening skills, compassion, and the ability to clearly communicate medical advice over the phone or online set outstanding candidates apart. These competencies are critical to accurately evaluating patient needs, ensuring safe care from a distance, and providing reassurance in potentially urgent situations.

What are popular job titles related to Remote Rn Triage jobs in Austin, TX?

For Remote Rn Triage jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Remote Rn Triage jobs in Austin, TX look for?

The top searched job categories for Remote Rn Triage jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote Rn Triage jobs?

Cities near Austin, TX with the most Remote Rn Triage job openings:

Remote Rn Triage jobs near you
Infographic showing various Remote Rn Triage job openings in Austin, TX as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $77,581 per year, or $37.3 per hour.

Clinical Triage RN

Austin, TX • On-site, Remote

Harbor Health
See more jobs at Harbor Healthexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Description
POSITION OVERVIEW
Harbor Health is seeking a compassionate, detail-oriented, and clinically strong Registered Nurse to join our centralized clinical triage team. In this role, you will use your nursing judgment, evidence-based protocols, and clinical decision-support tools to assess member symptoms, determine appropriate dispositions, provide patient education, and escalate urgent concerns - all in support of a seamless, safe member experience across our Texas markets. You will work collaboratively with our clinical practice team to deliver exceptional care that aligns with our mission of transforming healthcare through our payvider model.
POSITION DUTIES & RESPONSIBILITIES
Clinical Triage & Queue Management
  • Monitor assigned Athena and Twilio work queues according to established priority rules.
  • Manage live and non-live triage requests, including member calls, portal messages, clinic requests, refill-related symptom concerns, and other routed clinical concerns.
  • Match calls and tasks to the correct Athena patient case; identify duplicate, incomplete, or misrouted cases.
  • Prioritize work based on clinical urgency, member safety risk, and approved workflow standards.

Nursing Assessment & Disposition
  • Conduct clinical assessments of member symptoms, history, current condition, and reported concerns.
  • Use approved triage protocols, clinical decision-support tools, and nursing judgment to determine appropriate care recommendations.
  • Confirm key member information including chief complaint, symptom onset, patient location, and callback number.
  • Identify red flags, worsening symptoms, high-risk presentations, or unclear clinical scenarios requiring escalation.
  • Determine appropriate triage outcomes: emergency care, same-day care, routine follow-up, home care guidance, or provider escalation.

Member Education & Care Coordination
  • Provide clear, understandable member education aligned with approved clinical protocols.
  • Communicate return precautions, safety-net instructions, and guidance for the appropriate care setting.
  • Direct members to the right resource - Emergency Department, Express Care, PCP visit, virtual visit, or follow-up appointment.
  • Support closed-loop follow-up to reduce missed handoffs and improve continuity of care.
  • Coordinate with clinic teams, providers, care management, and administrative support staff as needed.

Documentation & Data Management
  • Document triage encounters accurately and objectively in Athena using approved macros, workflow tags, and standardized fields.
  • Record clinical assessment findings, protocol used, triage disposition, member education provided, escalation actions, and follow-up steps.
  • Document unsuccessful contact attempts and unresolved safety concerns per approved workflow.
  • Maintain confidentiality and comply with Harbor Health policies, privacy regulations, and HIPAA requirements.

Escalation & Member Safety
  • Escalate immediately for severe, worsening, or unclear symptoms; emergency symptoms or safety threats; members declining urgent care; unreachable members with urgent symptoms; and high-risk presentations including chest pain, shortness of breath, neurologic symptoms, severe bleeding, syncope, altered mental status, suicidal ideation, abuse, or neglect.

Quality Improvement & Workflow Support
  • Participate in workflow, escalation, documentation, and quality improvement activities.
  • Identify workflow barriers, routing issues, duplicate cases, scheduling gaps, technology concerns, and member access issues.
  • Collaborate with the Lead Triage Nurse and leadership to support reliable, scalable triage operations.

DESIRED PROFESSIONAL SKILLS & EXPERIENCE
Required
  • Active, unencumbered Registered Nurse license in Texas or compact state privilege.
  • Minimum of 3-5 years of clinical nursing experience.
  • Experience in ambulatory care, primary care, urgent care, emergency department, telephone triage, or care coordination.
  • Strong clinical assessment, critical thinking, and prioritization skills.
  • Strong verbal and written communication skills.
  • Proficiency with EHR systems and basic computer skills.
  • Ability to remain calm, professional, and empathetic during urgent or high-pressure situations.

Preferred
  • Experience with Athena, Twilio, ClearTriage, Schmitt-Thompson protocols, or centralized triage workflows.
  • Bilingual in English/Spanish, based on patient population needs.
  • Flexibility to support varied shifts, weekends, holidays, or after-hours workflows as needed.

WHAT WE OFFER
  • Competitive salary and incentives
  • Generous PTO
  • 10 paid holidays
  • Medical, Dental, and Vision Insurance
  • 401(k) Investment Plan
  • Company Equity

COMPANY OVERVIEW
At Harbor Health, we're transforming healthcare in Texas through collaboration and innovation. We're seeking passionate individuals to help us create a member-centered experience that connects comprehensive care with a modern payment model. If you're ready to make a meaningful impact in a dynamic environment where your contributions are valued, please bring your talents to our team!
EQUAL EMPLOYMENT OPPORTUNITY
Harbor Health is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all clinicians and teammates and actively encourage applications from people of all backgrounds.

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