Onalaska, WI · On-site +1
$18.63/hr
Your dedication to helping patients navigate their billing and insurance questions will make a ... Location: Onalaska * Remote eligible position after on-site training * Department: Customer ...
Onalaska, WI · On-site +1
$18.63/hr
Your dedication to helping patients navigate their billing and insurance questions will make a ... Location: Onalaska * Remote eligible position after on-site training * Department: Customer ...
$7.22 - $12.92
0% of jobs
$12.92 - $18.62
0% of jobs
$18.62 - $24.32
4% of jobs
$24.32 - $30.02
18% of jobs
$30.77 is the 25th percentile. Wages below this are outliers.
$30.02 - $35.72
20% of jobs
The median wage is $38.07 / hr.
$35.72 - $41.42
18% of jobs
$46.55 is the 75th percentile. Wages above this are outliers.
$41.42 - $47.12
16% of jobs
$47.12 - $52.82
10% of jobs
$52.82 - $58.52
6% of jobs
$58.52 - $64.22
4% of jobs
$64.22 - $69.92
3% of jobs
$7
$40
$69
| Aspect | Remote Rn Insurance | Remote Rn Case Manager |
|---|---|---|
| Certifications | RN license, insurance knowledge | RN license, case management certification |
| Work Environment | Insurance companies, telehealth | Healthcare facilities, telehealth |
| Employer & Industry | Insurance providers, telehealth companies | Hospitals, insurance companies, healthcare agencies |
Remote Rn Insurance focuses on assessing insurance claims and policy coverage, while Remote Rn Case Managers coordinate patient care plans. Both roles require RN licensure and involve telehealth work, but their primary responsibilities and employer settings differ.
Onalaska, WI • On-site, Remote
$18.63/hr
Full-time
Medical, Retirement
Posted 11 days ago
6.7
Based on 90 frontline employees who took The Breakroom Quiz
526th of 873 rated healthcare providers
Scheduled Weekly Hours:
40Emplify Health by Gundersen is seeking a compassionate and detail-oriented individual to join our team. In this important role, you will conduct thorough audits of guarantor accounts to resolve billing issues and ensure our patients receive the support they need. You will manage both inbound and outbound calls, assist with payment plans, process payments, and provide information about our charity programs. Your dedication to helping patients navigate their billing and insurance questions will make a meaningful difference in their experience. If you are passionate about providing excellent customer service and supporting our community, we would love to hear from you!
What You'll Do:
Resolve customer issues and answer patient inquiries regarding accounts, charges, and procedures through effective communication and one-call resolution guidelines.
Educate patients on their financial responsibilities, including payment arrangements, insurance processing, and self-pay balances.
Document all actions taken on patient accounts within the billing system and review accounts for discrepancies.
Verify demographic and insurance information while ensuring compliance with patient privacy laws, including HIPAA.
Offer financial assistance program information and provide recommendations for improvement based on observed trends and issues.
What's Available:
Hours: Full-time, 40 hours/week
Shift: Monday - Friday between 7:30am - 5:30pm
Location: Onalaska
Remote eligible position after on-site training
Department: Customer Financial Service Center
Why You'll Love It Here:
Starting wage of $18.63/hour with the potential to increase based on experience!
Support to grow in your career with access to our Career Development Center and Tuition Investment Program
Top-rated retirement plan and healthcare benefits
Departmental leadership that supports you as you do your best work.
Work/Life balance to love what you do and where you live.
What You'll Need:
High school diploma or equivalency
Great communication, customer service, and computer skills
Background in healthcare is a plus!
EmplifyHealth is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.
If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.
We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.
Equal Opportunity Employer
Get the full story on Breakroom
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Gundersen Health System is an award winning, physician-led, integrated healthcare system employing nearly 900+ clinicians. Our mission is to distinguish ourselves through excellence in patient care, education, research and improved health in the communities we serve. A rewarding practice and an excellent quality of life awaits.
Health care and social assistance
5,001 - 10,000 Employees
La Crosse, WI, US
1891
