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Remote Rma Manager Jobs in Denver, CO (NOW HIRING)

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Remote Rma Manager information

See Denver, CO salary details

$29.8K

$107.6K

$121.5K

How much do remote rma manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for remote rma manager in Denver, CO is $107,637.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,300.00 and $119,900.00 per year, depending on experience, location, and employer.

What is the difference between Remote Rma Manager vs Remote Customer Service Manager?

AspectRemote Rma ManagerRemote Customer Service Manager
Primary FocusManaging return merchandise authorizations and product returnsOverseeing customer service operations and client satisfaction
Required SkillsProduct knowledge, return policies, logistics coordinationCommunication, conflict resolution, team management
Work EnvironmentLogistics, warehouse, supply chain settingsCall centers, client support teams, service departments
Common CertificationsSupply chain or logistics certifications often preferredCustomer service or management certifications beneficial

The Remote Rma Manager primarily handles product returns and logistics, requiring supply chain knowledge, while the Remote Customer Service Manager focuses on client interactions and service quality. Both roles are remote, involve team management, and are vital in customer-facing industries, but they differ in their core responsibilities and skill sets.

What are some common challenges faced by Remote RMA Managers when coordinating returns and replacements across distributed teams?

Remote RMA Managers often face challenges in ensuring clear communication and timely coordination among cross-functional teams, such as customer service, logistics, and warehouse staff, especially when they are geographically dispersed. Managing multiple return requests simultaneously requires strong organizational skills and the ability to adapt to various time zones and technology platforms. Additionally, maintaining consistent customer satisfaction while handling complex return policies and tracking the status of returned products can be demanding, but leveraging robust RMA software and regular team check-ins can help mitigate these issues.

What are Remote RMA Managers?

Remote RMA Managers are professionals who oversee the Return Merchandise Authorization (RMA) process for products, typically working from a remote location. They are responsible for managing product returns, exchanges, and warranty claims, ensuring that processes are efficient and customer concerns are addressed promptly. Their duties often include coordinating with customers, suppliers, and internal teams, maintaining accurate records, and analyzing return trends to improve product quality and service. Remote RMA Managers use various tools and software to perform their job effectively without needing to be onsite.

What are the key skills and qualifications needed to thrive as a Remote RMA Manager, and why are they important?

To thrive as a Remote RMA (Return Merchandise Authorization) Manager, you need strong organizational skills, experience in supply chain or logistics, and a solid understanding of RMA processes, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems, CRM platforms like Salesforce, and RMA management software is typically required. Excellent communication, problem-solving, and leadership skills help in managing remote teams and resolving customer issues efficiently. These abilities are crucial for ensuring smooth returns operations, customer satisfaction, and effective coordination across distributed teams.
What are the most commonly searched types of Remote Rma jobs in Denver, CO? The most popular types of Remote Rma jobs in Denver, CO are:
What are popular job titles related to Remote Rma Manager jobs in Denver, CO? For Remote Rma Manager jobs in Denver, CO, the most frequently searched job titles are:
What job categories do people searching Remote Rma Manager jobs in Denver, CO look for? The top searched job categories for Remote Rma Manager jobs in Denver, CO are:
Remote Rma Manager jobs near you
Director, Operations & Maintenance - Solar Operations

Director, Operations & Maintenance - Solar Operations

Pivot Energy

Denver, CO • On-site, Remote

$145K - $185K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Location: Denver Preferred, Remote Candidates Considered

Type: Full-Time Employee

Reports to: SVP, Solar Operations

ROLE OVERVIEW

Pivot Energy is seeking an energetic, seasoned leader to support the build-out and management of our Operations and Maintenance (O&M) department. Reporting to the SVP of Solar Operations, you will take full ownership of asset operations, process development, and team building. This role is pivotal in shaping the operating cadence for a rapidly scaling portfolio of distributed solar and integrated storage (BESS) assets, ensuring high availability and optimized financial performance.

PRIMARY RESPONSIBILITIES
  • BESS & Solar Performance: Provide technical expertise in preventive and corrective maintenance to maximize uptime and round-trip efficiency for hundreds of solar and storage assets.
  • Lifecycle Asset Management: Oversee the portfolio from through the asset operating lifecycle, utilizing robust operating plans and budgets to drive output.
  • Data Strategy & Systems: Drive the development of "best-in-industry" data and software tools to accommodate a scaling asset base. You will ensure data integrity across operating portfolio analytics and collaborate in the enhancement/integration of advanced monitoring platforms.
  • Cross-Functional Leadership: Partner with Construction Management, Engineering, and Finance to ensure a seamless "handshake" as assets move from construction into operations.
  • Service & Infrastructure: Build and manage a scalable system and oversee external service providers for both planned and unplanned service activities.
  • Contract & Vendor Management: Negotiate high-value O&M contracts and manage RMA processes for faulty components, including critical BESS hardware.
  • Stakeholder Engagement: Strengthen relationships with landowners, contractors, and internal asset management teams.
REQUIRED COMPETENCIES
  • Experience: 8+ years in solar/storage O&M or asset management.
  • Technical Mastery: Deep understanding of BESS technologies, solar equipment, and system design.
  • Data Expertise: Proficient in solar and storage monitoring (DAS) platforms (e.g., AlsoEnergy, SolarEdge) with the ability to interpret complex system drawings.
  • Financial Acumen: Demonstrated experience in budgeting, contract negotiation, and financial performance optimization.
  • Leadership: An "ownership mentality" regarding issue identification and resolution, with a proven track record of building and managing high-performing teams.
  • Communication: Exceptional relationship-building skills with a customer-service mindset for both internal and external stakeholders.
PREFERRED COMPETENCIES
  • Engineering Background: Experience with PVsyst, Helioscope, or storage modeling software.
$145,000 - $185,000 a year
COMPENSATION & BENEFITS

The estimated base salary range for this position is $145,000 - $185,000 depending on relevant experience, along with eligibility for the company's substantial bonus plan, with a target bonus of 30% of annual salary (prorated in first year based on start date).

Pivot Energy is dedicated to providing a great work experience for all employees, placing an emphasis on company culture, and a focus on our people. To that end, Pivot offers an outstanding benefits package that includes:

Excellent health/dental/vision insurance benefits with up to 100% of premiums covered by the company

Four weeks of vacation plus employment milestone bonus vacations

Company paid life insurance and short- & long-term disability coverage

Generous parental leave

401(k) matching (after vesting period)

Work from home stipend for new employees

Public transit reimbursement

PTO for volunteering in the community

Charitable donation matching up to $500/year

Professional development and educational reimbursements

A complete list of all the benefits Pivot offers may be provided upon request.

Recruitment Agency Notice:
We appreciate your interest in partnering with us; however, we are not seeking recruitment agency support for this role.

ABOUT PIVOT

Pivot Energy is a national renewable energy provider that develops, finances, builds, owns, and manages solar and energy storage projects that help decarbonize our nation's electricity, increase equitable access to clean energy for local communities, and provide real cost-savings to American businesses and
families.
 
We are fiercely dedicated to accelerating the rapid transition taking place in the energy industry to a more decentralized and cleaner approach to power generation. We are committed to positively contributing to the local communities and people we serve with more than clean energy. We believe global warming poses an existential threat to our planet and that we have a responsibility to help mitigate the threat. Our portfolio includes projects that reduce energy burden for income-limited families, create workforce pathways for under-represented groups within the solar industry, and include robust community investment opportunities.
 
As a Certified B Corporation and one of Denver's "Best Places to Work", we believe that company success is driven by a healthy environment, thriving society, and workplace where all individuals are respected. We evaluate every internal decision on environmental, social, and governance (ESG) factors to determine if our actions will result in a net positive impact on the community, our employees, customers, shareholders, and the environment. Learn more in our annual ESG Report.
 
At Pivot, our core values guide our work internally and externally:
       Impact - We hold ourselves accountable to having a measurable impact on our people, communities, and the planet
       Balance - Put family first; work hard/have fun
       Determination - Find ways to be successful no matter how difficult the challenge
       Professionalism - Impress everyone we touch, be a team player
       Honesty - Be truthful and transparent, externally and internally
       Kindness - Create an environment where kindness, empathy, and vulnerability are embraced
 
DIVERSITY, EQUITY, INCLUSION and JUSTICE STATEMENT
 
At Pivot, we are proactively developing and maintaining an inclusive culture, rooted in mutual respect, that supports a workforce of different generations, races, gender identities, sexual orientations, ability statuses, religions, and cultures to work collaboratively together for greater impact. We seek to build a team that invests in relationship building, celebrates each other's successes, and makes space for the unique contributions and working styles people bring into Pivot. 
Pivot invests in company-wide trainings, assessments, and programs to advance internal inclusion and equity practices, such as employee allyship building, cross-cultural communications, and equitable hiring and management protocols to increasingly recognize bias and ensure mutual respect and belonging.
 
EEO STATEMENT
Pivot Energy is an Equal Opportunity Employer and is committed to increasing the diversity of its workforce. We actively work to cultivate an inclusive culture that welcomes, empowers, and enables equitable career growth for employees regardless of background.


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