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Remote Rma Manager Jobs in Florida (NOW HIRING)

Care Navigator

Kissimmee, FL · Remote

$18.50 - $23.75/hr

Ability to manage multiple priorities with accuracy and efficiency in a remote environment ... Certification as a Medical Assistant (CMA, RMA, CCMA, or equivalent) preferred. EXPERIENCE:

Care Navigator

Kissimmee, FL · Remote

$16 - $24/hr

Ability to manage multiple priorities with accuracy and efficiency in a remote environment ... Certification as a Medical Assistant (CMA, RMA, CCMA, or equivalent) preferred. EXPERIENCE:

Remote Rma Manager information

What are the key skills and qualifications needed to thrive as a Remote RMA Manager, and why are they important?

To thrive as a Remote RMA (Return Merchandise Authorization) Manager, you need strong organizational skills, experience in supply chain or logistics, and a solid understanding of RMA processes, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems, CRM platforms like Salesforce, and RMA management software is typically required. Excellent communication, problem-solving, and leadership skills help in managing remote teams and resolving customer issues efficiently. These abilities are crucial for ensuring smooth returns operations, customer satisfaction, and effective coordination across distributed teams.

What are some common challenges faced by Remote RMA Managers when coordinating returns and replacements across distributed teams?

Remote RMA Managers often face challenges in ensuring clear communication and timely coordination among cross-functional teams, such as customer service, logistics, and warehouse staff, especially when they are geographically dispersed. Managing multiple return requests simultaneously requires strong organizational skills and the ability to adapt to various time zones and technology platforms. Additionally, maintaining consistent customer satisfaction while handling complex return policies and tracking the status of returned products can be demanding, but leveraging robust RMA software and regular team check-ins can help mitigate these issues.

What are Remote RMA Managers?

Remote RMA Managers are professionals who oversee the Return Merchandise Authorization (RMA) process for products, typically working from a remote location. They are responsible for managing product returns, exchanges, and warranty claims, ensuring that processes are efficient and customer concerns are addressed promptly. Their duties often include coordinating with customers, suppliers, and internal teams, maintaining accurate records, and analyzing return trends to improve product quality and service. Remote RMA Managers use various tools and software to perform their job effectively without needing to be onsite.

What is the difference between Remote Rma Manager vs Remote Customer Service Manager?

AspectRemote Rma ManagerRemote Customer Service Manager
Primary FocusManaging return merchandise authorizations and product returnsOverseeing customer service operations and client satisfaction
Required SkillsProduct knowledge, return policies, logistics coordinationCommunication, conflict resolution, team management
Work EnvironmentLogistics, warehouse, supply chain settingsCall centers, client support teams, service departments
Common CertificationsSupply chain or logistics certifications often preferredCustomer service or management certifications beneficial

The Remote Rma Manager primarily handles product returns and logistics, requiring supply chain knowledge, while the Remote Customer Service Manager focuses on client interactions and service quality. Both roles are remote, involve team management, and are vital in customer-facing industries, but they differ in their core responsibilities and skill sets.

What cities in Florida are hiring for Remote Rma Manager jobs? Cities in Florida with the most Remote Rma Manager job openings:

Project Manager, Food Contact Compliance (Remote)

Intertek

Boca Raton, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Intertek rating

7.8

Company rating: 7.8 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

46th of 103 rated laboratories


Job description

Job Description
Position: Project Manager, Food Contact
Location: Remote
Who We Are and What We Do?
Intertek Assuris provides consultation and research services to global, brand-name companies involved in the design, manufacturing, and distribution of consumer products. Through research, testing, inspection, and certification, Intertek Assuris helps clients to ensure the products they are distributing are safe, both in reality and in perception, for consumers around the world. Our Premiums Assurance team uses innovative, scientific methods to help clients eliminate product characteristics that may lead to complaints, recalls, injuries, or fatalities.
What Are We Looking For?
The Project Manager, Food Contact Compliance will oversee client-facing projects across RMA service lines, ensuring efficient execution, clear communication, and alignment with regulatory and technical requirements. This role is responsible for managing project timelines, coordinating internal teams, and delivering high-quality outputs that meet client expectations.
Job Responsibilities:
  • Manage multiple client projects simultaneously, ensuring delivery on time, within scope, and within budget.
  • Coordinate with cross-functional teams (regulatory, technical, compliance) to execute project deliverables effectively.
  • Develop and maintain detailed project plans, timelines, and task tracking to ensure alignment with internal and client expectations.
  • Serve as the primary point of contact for client communication, providing updates, clarifications, and status reporting.
  • Utilize project management tools to track progress, manage risks, and escalate issues as needed.
  • Ensure accuracy, completeness, and quality of all project deliverables, including reports and documentation.
  • Identify and resolve project challenges proactively to maintain timelines and deliverable quality.
  • Maintain organized documentation and records to support project traceability and compliance requirements.
  • Support continuous improvement of internal processes, tools, and workflows to enhance project efficiency and consistency.

Qualifications:
  • 2+ years' experience in Food Contacts Regulatory Compliance or Packaging analytical testing
  • Critically evaluate scientific information
  • Familiar with toxicological endpoints and general process of risk assessment
  • Strong writing and communications skills
  • Ability to handle many different tasks simultaneously
  • Familiarity with software packages
  • Ability to prioritize and manage time effectively
  • Ability to process information, follow directions
  • Create/edit reports with guidance

Education:
  • Science degree (e.g. B.Sc. or M.Sc. in Biology, Chemistry or related field)

Why work at Intertek?
Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do.
What we have to offer:
When Working with Intertek, you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement and more.
Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.
Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.
For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email intertekhrusa@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
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About Us
Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.
About the Team
Intertek's Assuris business line is renowned for its high-quality solutions delivered through its global network of world-class scientific, engineering, toxicological and regulatory experts. Additionally, Assuris provides regulatory compliance support, as well as industry-agnostic solutions pertaining to sustainability, quality, and safety, empowering companies to mitigate risks and make informed decisions relating to their products and processes.

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