ZipRecruiter

Log In

2

Remote Riot Games Support Jobs in Georgia (NOW HIRING)

Warnerbros

Director, Remote Productions

Atlanta, GA · Remote

Here you are supported, here you are celebrated, here you can thrive. Your New Role... The Live Remote Sports Director is the creative and technical authority in the production truck on game day.

PrizePicks

VP, State Government Affairs

Atlanta, GA · On-site +1

$220K - $275K/yr

... environments to support our rapid growth, scale, and long-term ambitions. What you'll do ... S. and are willing to consider remote candidates. #LI-Remote Working at PrizePicks: The typical ...

UNITED STATES SOCCER FEDERATION 1

Podcast Producer

Atlanta, GA · Remote

$119K - $121K/yr

... support and guide every level of the game: from the grassroots to the National Teams. We want to ... Develop scalable production workflows for studio, remote, on-location and live podcast environments.

next page

Showing results 1-20

All JobsRiot Games Support JobsRemote Riot Games Support JobsRemote Riot Games Support Jobs in Georgia

Remote Riot Games Support information

Does Riot Games pay well?

Riot Games support roles typically offer competitive salaries aligned with industry standards for customer support positions, often supplemented with benefits such as health insurance and flexible schedules. Compensation can vary based on experience, location, and specific job responsibilities, but overall, support roles at Riot are considered to pay a fair wage for the gaming industry.

How to get a job with Riot Games?

To get a Remote Riot Games Support position, candidates should review the company's career page for open roles, ensure they meet the required skills such as customer service experience and familiarity with gaming platforms, and submit a tailored application. Strong communication skills, problem-solving ability, and knowledge of Riot Games' products are often preferred. Preparing for interviews may include demonstrating technical proficiency and understanding of the gaming community.

How hard is it to get hired at Riot Games?

Getting hired as a support role at Riot Games typically requires relevant customer service or technical skills, a strong understanding of the company's games, and the ability to work remotely. The hiring process often involves multiple interview rounds, assessments, and demonstrating cultural fit, making it competitive but achievable with proper preparation.

What is the difference between Remote Riot Games Support vs Remote Game Customer Service Representative?

AspectRemote Riot Games SupportRemote Game Customer Service Representative
Required CredentialsGaming knowledge, customer support experience, basic technical skillsCustomer service experience, communication skills, sometimes gaming knowledge
Work EnvironmentRemote, flexible hours, gaming industryRemote, customer-focused, often in call centers or support teams
Employer & Industry UsageRiot Games, gaming industryVarious gaming companies, customer service industry
Common Search & ComparisonYesYes

Remote Riot Games Support focuses on assisting players with game-related issues, often requiring gaming knowledge and technical skills. Remote Game Customer Service Representatives handle general customer inquiries across various industries, including gaming, emphasizing communication skills. Both roles are remote, but Riot-specific support is more specialized in gaming support, while customer service roles are broader in scope.

Can I work at Riot Games remotely?

Remote Riot Games Support roles are available, allowing employees to work from home depending on the position and team needs. These roles typically require strong communication skills, familiarity with support tools, and adherence to company policies on remote work. Availability of remote work may vary by location and role requirements.
What are the most commonly searched types of Riot Games Support jobs in Georgia? The most popular types of Riot Games Support jobs in Georgia are:
What are popular job titles related to Remote Riot Games Support jobs in Georgia? For Remote Riot Games Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Riot Games Support jobs in Georgia look for? The top searched job categories for Remote Riot Games Support jobs in Georgia are:
Remote Riot Games Support jobs near you

Product Support Tech II

Scientific Games

Alpharetta, GA • On-site, Remote

Full-time

Posted 8 days ago

Scientific Games rating

8.3

Company rating: 8.3 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

5th of 15 rated gambling companies

Job description

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary

The Product Support Technician Supports the telephone "hotline" function. Directs telephone calls or written inquiries to appropriate personnel. May answer non-technical questions regarding company products. Maintains log of incoming "hotline" calls. Candidates for this position MUST live near Atlanta, GA.

  • Do you consider yourself to be a flexible, customer service minded individual who is enthusiastic about helping others?

  • Do you thrive in a low-volume, friendly, drama-free environment with low stress?

  • Do you enjoy working for a supportive management team that doesn't micromanage?

Job Duties:

  • Use our online knowledge base to diagnose problems, then guide the caller through documented troubleshooting steps

  • Provide an excellent customer service experience while resolving the customer's issue

  • Meet monthly departmental metrics for quality assurance, accuracy, etc.

Skills:

  • Passion for Customer Service

  • Strong verbal, written, and online communication ability (e.g. phone, email, chat)

  • Probing and accurate identification of customer needs

  • Attention to detail and processes

  • Problem-solving mindset

Location: Candidates must live near our corporate headquarters in Alpharetta, GA for training and occasional meetings onsite. The position will be remote after 1 Week training in Alpharetta, GA

Conditions of Employment:

  • Pass an initial drug screening and criminal background check

  • Reliable to meet our attendance policy

  • Able to work from home immediately upon completion of training, using company-provided equipment

  • Required to have quiet, uninterrupted space at home to work. Demonstrated, High-speed internet connection (Min 50Mbps down and 10 Mbps up) with hardwire (Ethernet) connection.


Supervisory Responsibilities

This position has no supervisory responsibilities.


Job Level Description

Demonstrates ability to learn and support several aspects of function. Handles routine activities.

Qualifications

Education

Must have a high school diploma or equivalency.


Years of Related Experience

Years of experience < 1 year


Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.


Work Conditions

Scientific Games Corporation and its affiliates (collectively, "SG") are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

What Scientific Games employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply