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Remote Riot Games Support Jobs in Georgia (NOW HIRING)

... DevOps, Game Supported Features, Backend/Frontend Development, and QA, ensuring that roadmap ... Maintain communication and roadmap status reports with remote teams in Europe and India.

... DevOps, Game Supported Features, Backend/Frontend Development, and QA, ensuring that roadmap ... Maintain communication and roadmap status reports with remote teams in Europe and India.

Here you are supported, here you are celebrated, here you can thrive. Your New Role... The Live Remote Sports Director is the creative and technical authority in the production truck on game day.

Game Operations Manager

Atlanta, GA ยท On-site +1

$110K - $125K/yr

Availability to work on nights & weekends to support as a leader if needed * Strong mathematical ... S. and are willing to consider remote candidates. #LI-Remote Working at PrizePicks The typical ...

Remote Video Specialist

Buford, GA ยท On-site +1

$15 - $16/hr

... produce game-changing results. With more than 500 direct employees nationwide, our domestic ... Provide general administrative and clerical support * Handle sensitive and confidential material ...

Remote Video Specialist

Buford, GA ยท Remote

$15 - $16/hr

... produce game-changing results. With more than 500 direct employees nationwide, our domestic ... Provide general administrative and clerical support * Handle sensitive and confidential material ...

Manager, Customer Support

Atlanta, GA ยท On-site +1

$75K - $105K/yr

With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; w ... Position Overview We're seeking a Manager to join our Customer Support team in a remote role.

Manager, Customer Support

Atlanta, GA ยท On-site +1

$75K - $105K/yr

With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable; w ... Position Overview We're seeking a Manager to join our Customer Support team in a remote role.

QA Analyst - Trading Data & Pricing

Atlanta, GA ยท On-site +1

$85K - $115K/yr

Collaborate closely with Product, Engineering, Data Science, and Game Operations teams to support ... S. and are willing to consider remote candidates. #LI-Remote Working at PrizePicks: The typical ...

QA Analyst - Trading Data & Pricing

Atlanta, GA ยท On-site +1

$85K - $115K/yr

Collaborate closely with Product, Engineering, Data Science, and Game Operations teams to support ... S. and are willing to consider remote candidates. #LI-Remote Working at PrizePicks: The typical ...

VP, State Government Affairs

Atlanta, GA ยท On-site +1

$220K - $275K/yr

... environments to support our rapid growth, scale, and long-term ambitions. What you'll do ... S. and are willing to consider remote candidates. #LI-Remote Working at PrizePicks: The typical ...

Senior Product Manager, Gameplay

Atlanta, GA ยท On-site +1

$140K - $170K/yr

Support and drive the end-to-end product lifecycle, from ideation to launch and ongoing ... Anywhere in the USA is fine, but Atlanta or New York is preferred. #LI-Remote Working at PrizePicks:

Senior Product Manager, Gameplay

Atlanta, GA ยท On-site +1

$140K - $170K/yr

Support and drive the end-to-end product lifecycle, from ideation to launch and ongoing ... Anywhere in the USA is fine, but Atlanta or New York is preferred. #LI-Remote Working at PrizePicks:

Podcast Producer

Atlanta, GA ยท Remote

$119K - $121K/yr

... support and guide every level of the game: from the grassroots to the National Teams. We want to ... Develop scalable production workflows for studio, remote, on-location and live podcast environments.

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Remote Riot Games Support information

Does Riot Games pay well?

Riot Games support roles typically offer competitive salaries aligned with industry standards for customer support positions, often supplemented with benefits such as health insurance and flexible schedules. Compensation can vary based on experience, location, and specific job responsibilities, but overall, support roles at Riot are considered to pay a fair wage for the gaming industry.

How to get a job with Riot Games?

To get a Remote Riot Games Support position, candidates should review the company's career page for open roles, ensure they meet the required skills such as customer service experience and familiarity with gaming platforms, and submit a tailored application. Strong communication skills, problem-solving ability, and knowledge of Riot Games' products are often preferred. Preparing for interviews may include demonstrating technical proficiency and understanding of the gaming community.

How hard is it to get hired at Riot Games?

Getting hired as a support role at Riot Games typically requires relevant customer service or technical skills, a strong understanding of the company's games, and the ability to work remotely. The hiring process often involves multiple interview rounds, assessments, and demonstrating cultural fit, making it competitive but achievable with proper preparation.

What is the difference between Remote Riot Games Support vs Remote Game Customer Service Representative?

AspectRemote Riot Games SupportRemote Game Customer Service Representative
Required CredentialsGaming knowledge, customer support experience, basic technical skillsCustomer service experience, communication skills, sometimes gaming knowledge
Work EnvironmentRemote, flexible hours, gaming industryRemote, customer-focused, often in call centers or support teams
Employer & Industry UsageRiot Games, gaming industryVarious gaming companies, customer service industry
Common Search & ComparisonYesYes

Remote Riot Games Support focuses on assisting players with game-related issues, often requiring gaming knowledge and technical skills. Remote Game Customer Service Representatives handle general customer inquiries across various industries, including gaming, emphasizing communication skills. Both roles are remote, but Riot-specific support is more specialized in gaming support, while customer service roles are broader in scope.

Can I work at Riot Games remotely?

Remote Riot Games Support roles are available, allowing employees to work from home depending on the position and team needs. These roles typically require strong communication skills, familiarity with support tools, and adherence to company policies on remote work. Availability of remote work may vary by location and role requirements.
What are the most commonly searched types of Riot Games Support jobs in Georgia? The most popular types of Riot Games Support jobs in Georgia are:
Technical Project Manager

Technical Project Manager

AGS LLC

Duluth, GA โ€ข Remote

Full-time

Re-posted 12 days ago


Job description

Job Overview

Reporting to the VP of Interactive Systems, the Technical Project Manager is the operational backbone of the AGS Interactive engineering organization. This role owns the delivery lifecycle across four interconnected disciplines, DevOps, Game Supported Features, Backend/Frontend Development, and QA, ensuring that roadmap commitments translate into reliable, on-time releases in a regulated iGaming environment. The ideal candidate has enough technical depth to earn credibility with engineers, enough process rigor to hold a complex multi-team portfolio together, and enough communication skills to keep leadership and stakeholders aligned without constant escalation. This role will also own the RoadMap and time tracking keeping each deliverable on time.

Responsibilities

Roadmap & Planning 

  • Partner with the VP of Interactive Systems, Systems Architect and engineering leads to build and maintain the Interactive engineering roadmap across platform, game, and infrastructure workstreams.
  • Own quarterly planning cycles including capacity modeling, cross-team dependency mapping, and milestone definition across DevOps, Platform, Game Dev, and QA.
  • Assessing technical feasibility of roadmap commitments in collaboration with Platform and DevOps leads, surfacing conflicts between business priorities and engineering capacity before they become delivery misses.
  • Maintain a rolling 90-day delivery view with clearly defined owners, milestones, and risk flags visible to leadership.
  • Maintain communication and roadmap status reports  with remote teams in Europe and India.

Requirements & Scoping 

  • Lead requirements gathering across business stakeholders, operators, and internal engineering teams, translating product and compliance needs into clearly defined technical specifications and acceptance criteria.
  • Own scope definition and change control, ensuring all scope changes are documented, assessed for impact, and approved before work begins.
  • Work with architects, platform leads, and game developers to decompose initiatives into deliverable work with realistic effort estimates.
  • Ensure requirements traceability from business objective through design, development, QA sign-off, and regulated market deployment.

Cross-Team Execution 

  • Serve as the coordination layer between Game Dev, Platform and QA, ensuring test plans, regression cycles, and certification timelines are built into delivery schedules from the start.
  • Coordinate with DevOps and Platform teams on environment readiness, deployment windows, and infrastructure dependencies that affect game and feature delivery
  • Identify, track, and actively mitigate risks and blockers โ€” escalating with recommended solutions, not just status updates.
  • Lead retrospectives across teams and drive process improvements that measurably reduce delivery friction between Platform, Game Dev, and QA.
  • Maintain project documentation including roadmaps, decision logs, risk registers, and change logs in Jira, Smartsheets and Confluence

Skills/Requirements

  • 4+ years in a Technical Project Manager, Engineering Program Manager, or equivalent role managing cross-functional engineering teams.
  • Demonstrated experience owning engineering roadmaps and delivery plans โ€” not just tracking tasks against someone else's plan.
  • Technical foundation sufficient to engage credibly with DevOps, platform, and software engineering teams โ€” prior hands-on engineering, infrastructure, or QA experience strongly preferred.
  • Experience coordinating delivery across multiple engineering disciplines simultaneously (e.g., platform/infrastructure, application development, and QA)
  • Proven ability to gather and document technical requirements from both technical and non-technical stakeholders.
  • Experience managing projects with regulated delivery requirements or compliance-gated release cycles.
  • Familiarity with CI/CD pipelines, cloud infrastructure concepts, and environment management as they relate to release coordination.
  • Proficiency with Jira, Confluence, and related project tracking tooling.
  • Bachelor's degree in Computer Science, Engineering, or related field preferred.

Pluses 

  • PMI Certification and Agile Scrum Certification preferred .
  • PMI-PMP, PMI-ACP, Agile CSM/CSPO, and/or SAFe Practitioner certifications.
  • Experience working in regulated industries.
  • Casino gaming experience.
  • Experience with projects that involve both software and cloud development components
  • Experience working with Jira, Confluence, Smartsheet, and SharePoint

Note: All offers are contingent upon successful completion of a background check and drug screen 

*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals. 

AGS is an equal opportunity employer.