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Remote Restaurant Order Taker Jobs in Kentucky (NOW HIRING)

Remote Restaurant Order Taker information

What is a remote restaurant order taker?

Remote Restaurant Order Takers are individuals who work from a remote location, often from home, to assist customers in placing food orders over the phone, online, or through chat platforms for restaurants. They handle customer queries, process orders accurately, and sometimes assist with payment or provide information about menu items. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Remote order takers may work for a specific restaurant, a restaurant chain, or a third-party service that manages orders for multiple establishments.

What are the key skills and qualifications needed to thrive as a remote restaurant order taker?

To thrive as a Remote Restaurant Order Taker, you need strong verbal communication skills, attention to detail, and basic computer proficiency, often complemented by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, online ordering platforms, and customer service software is typically required. Outstanding listening skills, patience, and the ability to stay calm under pressure set top performers apart. These skills ensure accurate order processing, high customer satisfaction, and efficient service in a fast-paced, remote environment.

What are some common challenges faced by remote restaurant order takers and how can they be managed?

Remote restaurant order takers often face challenges such as handling high call volumes during peak meal times, accurately inputting orders despite background noise, and managing customer expectations regarding delivery times or menu availability. To manage these challenges, strong multitasking and clear communication skills are essential, as well as familiarity with the restaurant’s menu and ordering software. Many teams provide ongoing training, scripts, and regular check-ins to support remote staff and ensure seamless coordination with kitchen and delivery teams.

What is the difference between Remote Restaurant Order Taker vs Remote Call Center Customer Service Representative?

AspectRemote Restaurant Order TakerRemote Call Center Customer Service Representative
CredentialsHigh school diploma or equivalent; training on POS systemsHigh school diploma or equivalent; customer service training
Work EnvironmentHome-based, restaurant or food service industryHome-based, various industries
Employer & IndustryRestaurants, food delivery servicesCall centers, diverse sectors
Search & Comparison IntentFocus on food ordering, restaurant rolesFocus on customer service, support roles

Remote Restaurant Order Takers primarily handle food orders for restaurants via phone or online, focusing on order accuracy and customer satisfaction. Remote Call Center Customer Service Representatives provide broader support across various industries, addressing customer inquiries and issues. While both roles require strong communication skills and work from home, the main difference lies in the industry focus and specific job functions.

What job categories do people searching Remote Restaurant Order Taker jobs in Kentucky look for?

The top searched job categories for Remote Restaurant Order Taker jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Restaurant Order Taker jobs?

Cities in Kentucky with the most Remote Restaurant Order Taker job openings:

Infographic showing various Remote Restaurant Order Taker job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Business Development Representative, Mid Market

7shifts: Team Management for Restaurants

Canada, KY • On-site, Remote

$52K - $79K/yr

Full-time

Medical, Dental

This job post has expired today. Applications are no longer accepted.


Job description

Business Development Representative, Mid MarketRemote (Canada, U.S.)7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants.

Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams. As a Business Development Representative, Mid-Market at 7shifts, you'll drive new business for our largest and highest-value customers: restaurant groups with 10+ locations.

Reporting to the Senior Manager, Sales Development SMB & Mid-Market, you'll generate and qualify pipeline for the Mid-Market Account Executive team by reaching the operators and executives who run multi-unit and enterprise brands. As we grow this motion, you'll help shape what works, build a repeatable process as you go, and scale outbound across the mid-market and enterprise segment.

What you'll do:

Generate the pipeline that fuels mid-market growth, targeting restaurant groups with 10+ locations and booking qualified meetings for the Mid-Market Account Executive teamGet in the door however it takes, prospecting across calls, email, social, networking, and events, and working your network to stand out in a crowded inboxOwn a focused book of accounts in Salesforce, researching restaurant groups and multi-threading to the operators and decision-makers who actually signWork smarter with AI, leaning on prospecting tools and internal data to surface high-potential accounts, personalize outreach at scale, and spend your day where it countsHit and exceed your targets, staying disciplined on the daily and weekly activity you control and consistently booking meetings that convert to opportunitiesShape the motion and the playbook, spotting what's working, flagging what isn't, and building the repeatable process as the segment scalesWhat you bring: Quota-carrying outbound sales experience, ideally in B2B SaaS, with a track record of generating net-new pipelineRestaurant industry background: you understand how operators and multi-unit leaders think, and you can speak their languageScrappiness and hustle: you work your network to get meetings and get creative to stand out in a crowded inboxExceptional verbal and written communication, with empathic listeningStrong self-organization: you prioritize a portfolio and build your own structure when there isn't a playbook yetA track record of achievement or competitive success, and a team-first attitudeIt'd be even cooler if you had: Experience in restaurant tech (POS, payroll, online ordering, reservations, or tip management) or a working knowledge of restaurant operations, tip pooling, and labor complianceExperience with a sales-engagement or sequencing tool (Outreach, Salesloft, or similar)This role is an existing vacancy and is part of our current hiring planCompensationThe base compensation range for this position is CAD $52,800 - $79,000 plus sales commission.

This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

Our commitment to our Shifties: Opportunity: Our product is evolving in exciting ways, and we're focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you're honing your craft or exploring new paths, you'll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.

Challenge: We're tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You'll think critically, act with intention, and shape solutions that make a real difference for restaurant teams. Culture: We're proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.

Equity: We're a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.

Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you'll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.

Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our '90 Day Shift' program lets Shift work from (almost) anywhere because who wouldn't want to trade their desk for a beach view once in a while?

Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We're serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within.

We know you might not check every box, and that's okay. If you're excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we'd love to hear from you. We're building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.

We thank you for your interest in joining the 7shifts team!