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Manager Remote Banking Jobs in Kentucky (NOW HIRING)

We will never ask for sensitive information, such as bank account details, SSN, etc., via email. If ... Ability to work effectively with remote and distributed teams. Additional Requirements

We will never ask for sensitive information, such as bank account details, SSN, etc., via email. If ... Ability to work effectively with remote and distributed teams. Additional Requirements

We will never ask for sensitive information, such as bank account details, SSN, etc., via email. If ... Ability to work effectively with remote and distributed teams. Additional Requirements

Remote Staff Accountant

Louisville, KY · On-site +1

$52K - $69K/yr

Our Company: SHG is a leading third-party management company with deep, multi-generational ... Ability to complete multiple bank reconciliations timely and accurately for all assigned properties.

Remote Staff Accountant

Louisville, KY · On-site +1

$50K - $66K/yr

Our Company: SHG is a leading third-party management company with deep, multi-generational ... Ability to complete multiple bank reconciliations timely and accurately for all assigned properties.

Remote Staff Accountant

Louisville, KY · On-site +1

$50K - $66K/yr

Our Company: SHG is a leading third-party management company with deep, multi-generational ... Ability to complete multiple bank reconciliations timely and accurately for all assigned properties.

Senior Tax Advisor

Louisville, KY · On-site +1

$100K - $150K/yr

Fully Remote Compensation: $110,000+ base salary plus performance-based bonus Job Type: Full-time ... This role is not centered around simply managing tax return production. The preparation team ...

Manages a pipeline of consumer loan applications and assists in obtaining the information necessary ... Interacts directly with customers, internal partners such as bankers and underwriters, and third ...

Manages a pipeline of consumer loan applications and assists in obtaining the information necessary ... Interacts directly with customers, internal partners such as bankers and underwriters, and third ...

Manages a pipeline of consumer loan applications and assists in obtaining the information necessary ... Interacts directly with customers, internal partners such as bankers and underwriters, and third ...

... Bank code. You will be given work assigned from your Team Lead to validate and QC coding for. If ... This position may be eligible for remote work in select geographic locations, subject to approval ...

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Manager Remote Banking information

What is the difference between Manager Remote Banking vs Customer Service Manager?

AspectManager Remote BankingCustomer Service Manager
Required CredentialsBachelor's degree, banking certifications often preferredBachelor's degree, customer service or management certifications beneficial
Work EnvironmentRemote, digital banking platforms, virtual team managementOffice or call center, direct customer interaction
Employer & Industry UsageFinancial institutions, banks, online banking servicesRetail, banking, service industries
Common Search & ComparisonYesYes

The Manager Remote Banking primarily oversees digital banking operations remotely, focusing on online services and virtual teams. In contrast, the Customer Service Manager typically manages in-person or call center customer support teams. While both roles require strong communication skills and industry knowledge, the Manager Remote Banking emphasizes digital platforms and remote team management, whereas the Customer Service Manager involves direct customer interactions and on-site supervision.

What are the most commonly searched types of Remote Banking jobs in Kentucky?

The most popular types of Remote Banking jobs in Kentucky are:

What cities in Kentucky are hiring for Manager Remote Banking jobs?

Cities in Kentucky with the most Manager Remote Banking job openings:

Contact Center Banking Rep- (Telephone Banking)

Park Community Credit Union

Louisville, KY • Remote

$21.28 - $21.94/hr

Full-time

Posted 18 days ago


Job description

Role:
By emphasizing ONE Park, ONE Mission, One Team, the eTeam Service Representative is responsible for assisting members and potential members with their telephone and electronic correspondence requests. This role involves answering questions about products and services, resolving issues within their authority, processing transactions, and directing calls to the appropriate department when necessary. The eTeam Service Representative also identifies cross-sell opportunities, maintains accurate member account information, and supports remote service requests, ensuring efficient and professional service delivery.
Essential Functions amp; Responsibilities:
  • While meeting the service standards for the credit union, assist members and potential members with their telephone and electronic correspondence requests; answer questions about products and services and resolve problems that are within their authority to resolve; provide applications as requested; refer problems that are beyond their authority to their supervisor, along with their recommendations. Process Remote Contact requests in the same fashion as answering and handling telephone requests/issues. Identify crosssell opportunities and cross-sell services to members. Maintain action log as required for review.
  • Perform transactions related to ATM/Debit Card programs including ordering cards and placing blocks per credit union guidelines. Provide information regarding these transactions and resolve issues that are within authority. Refer issues not withing authority to manager. Provide information on remote services.
  • Maintain knowledge of all products and services offered. Follow all security policies and report suspicious activity to manager.
  • Maintain member account information on computer system.
  • Assure that appropriate records are maintained .
  • Willingly assist other departments as needed.
  • Performs other duties as assigned.
Performance Measurements:
1. To be an ambassador of Park's culture supporting the credit union's mission to build thriving communities
together ensuring words and actions align with the Park VIBE that defines our Core Values:
• Vibrant Connections
• Inclusive Excellence
• Bold Compassion
• Endless Empowerment
2. To provide friendly, professional and accurate service and support to all members and coworkers.
3. To accurately receive calls daily and effectively troubleshoot or direct the call.
4. To answer telephone within 3 rings, respond to written correspondence within 24 hours, respond to
telephone messages within the same day received.
5. To process member transactions with zero errors.
6. To add to and maintain knowledge of all new policies and procedures to ensure remain compliant with all
regulations.
7. To maintain a professional work environment, promote teamwork, build respect among coworkers and
present a businesslike appearance.
8. To follow all security policies and procedures and report discrepancies or suspicious activity to manager
immediately.
Knowledge and Skills:
Experience: Six months to two years of similar or related experience.
Education: Equivalent to a high school education.
Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Other Skills: Good listening and telephone skills.
Physical Requirements:
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform
the essential functions. While performing the essential duties of this position, the employee is regularly exposed to a general office environment and interaction with customers.
PHYSICAL DEMANDS The physical demands described here are representative of those required to successfully perform the essential functions of this position, but do not necessarily constitute an exhaustive list of all essential functions. To the extent required by any applicable law,
reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions where this can be done without posing a direct threat to self or others. While performing the essential duties of this position, the employee frequently must sit,
stand, and walk short distances. The employee frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment. Reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the work day. The employee is occasionally required to stoop, bend, squat, and reach overhead with hands and arms. Occasionally pushing and pulling of office furniture and other objects. The employee may occasionally lift and/or move up to 15 pounds and on occasion lift and/or move up to 25 pounds.
Company Description:
Park Community is Kentucky’s largest Community Development Financial Institution (CDFI) Credit Union. Owned by members and focused on empowering communities, fueling dreams and fostering belonging, the organization is committed to financial inclusion and serving underserved communities to create thriving environments. Park Community envisions a world where hope, opportunity and belonging unite us all.
Park Community Credit Union is an Equal Opportunity Employer/VETERANS/DISABLED