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Remote Reservations Agent Jobs in Raleigh, NC (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Guidebook

Customer Support Representative

Raleigh, NC · Remote

$50K - $55K/yr

Skilled at collaborating with a remote team working across multiple time zones * Experience with the following tools is a plus, but not required: Zendesk, Fin (Intercom), Claude, Slack, Jira ...

Guidebook

Customer Support Representative

Raleigh, NC · On-site +1

$50K - $55K/yr

Skilled at collaborating with a remote team working across multiple time zones * Experience with the following tools is a plus, but not required: Zendesk, Fin (Intercom), Claude, Slack, Jira ...

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All JobsReservations Agent JobsRemote Reservations Agent JobsRemote Reservations Agent Jobs in Raleigh, NC

Remote Reservations Agent information

See Raleigh, NC salary details

$10

$16

$21

How much do remote reservations agent jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote reservations agent in Raleigh, NC is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is a remote reservations agent?

Remote Reservations Agents are customer service professionals who assist clients with booking reservations for services such as hotels, flights, rental cars, or events while working from a remote location, typically from home. They handle inquiries, process bookings, modify or cancel reservations, and provide information about availability, pricing, and policies. These agents use phone, email, or chat to communicate with customers and often work for travel agencies, hospitality companies, or airlines. Strong communication skills, attention to detail, and proficiency with reservation systems are essential for this role.

What does a remote reservations agent do?

As a remote reservations agent, you work from home to help customers book hotel rooms, flights, cruises and other traveling aspects such as a car rental. As a home-based worker, you may work over a proprietary platform, or you may provide services by using web searches and utilizing online resources such as Expedia, Travelocity, and other travel websites. Your responsibilities are to assess your customers' travel goals, budget, and a likely itinerary. Your duties are then to come up with travel plans that fit their budget and goals. As a reservation agent, you may work specifically with those who are planning vacations or you may provide services to business travelers only.

What are the key skills and qualifications needed to thrive as a remote reservations agent, and why are they important?

To thrive as a Remote Reservations Agent, you need strong customer service skills, attention to detail, and proficiency in booking and reservation processes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and basic office applications is typically required. Excellent communication, problem-solving, and time management skills help agents stand out in this remote role. These skills ensure efficient, accurate reservations and a positive customer experience, which are vital for client satisfaction and business success.

How do remote reservations agents typically collaborate with other departments to ensure a smooth booking experience for customers?

Remote Reservations Agents often work closely with departments such as sales, customer service, and operations to provide seamless support for customers. This collaboration may involve coordinating with sales teams to apply promotions, working with customer service to resolve special requests, or communicating with operations to confirm availability and logistics. Effective communication through email, chat, or virtual meetings is essential to address customer needs promptly and accurately. This teamwork helps ensure a positive experience from booking to completion.

What is the difference between Remote Reservations Agent vs Customer Service Representative?

AspectRemote Reservations AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes industry-specific certificationsCustomer service skills, sometimes industry-specific certifications
Work EnvironmentRemote, often in travel, hospitality, or booking industriesRemote or in-office, across various industries
Employer & Industry UsageTravel agencies, hotels, airlinesRetail, telecom, finance, and more
Search & Comparison IntentOften compared for remote customer support roles in travel/hospitalityBroader customer support roles across industries

Remote Reservations Agents focus on booking and managing reservations primarily in travel and hospitality sectors, requiring specific industry knowledge. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills and often similar certifications, Remote Reservations Agents typically work in specialized environments related to travel, making their role more niche compared to the broader Customer Service Representative position.

More about Remote Reservations Agent jobs

What are popular job titles related to Remote Reservations Agent jobs in Raleigh, NC?

For Remote Reservations Agent jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Reservations Agent jobs in Raleigh, NC look for?

The top searched job categories for Remote Reservations Agent jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Reservations Agent jobs?

Cities near Raleigh, NC with the most Remote Reservations Agent job openings:

Remote Reservations Agent jobs near you
Infographic showing various Remote Reservations Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $35,271 per year, or $17 per hour.

No Experience Needed - Remote Customer Service Rep

American Income Life Insurance Company

Kenly, NC • On-site, Remote

$90K - $120K/yr

Full-time

Medical

Posted 6 days ago

Job description

AO Globe Life is growing and seeking qualified candidates who want more than just a paycheck. Whether you're starting fresh or making a career pivot, this opportunity offers remote flexibility, weekly pay, and a clear path for professional growth in a mission-driven, people-first organization.
In this role, you will connect with individuals who have requested information about supplemental benefit programs. You will schedule virtual consultations and help clients understand the coverage options available to them.
Warm leads are provided, so you can focus on supporting clients rather than searching for prospects.
Key Responsibilities
  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual benefit consultations with clients via Zoom
  • Match individuals and families with appropriate coverage options
  • Guide clients through the enrollment process with professionalism and clarity
  • Maintain accurate and compliant digital records
  • Participate in weekly team calls, training sessions, and performance coaching
  • Collaborate with teammates to share strategies and support team success
What We Offer
  • 100% remote role - work from anywhere in the United States
  • Flexible scheduling
  • Warm leads provided - no cold calling or prospecting
  • Weekly pay via direct deposit
  • Training and licensing support
  • Health insurance premium reimbursement
  • Monthly and quarterly performance bonuses
  • Advancement opportunities into leadership roles
  • Supportive and collaborative team culture
Who Thrives in This Role
  • Strong communicators who are comfortable speaking with clients virtually
  • Self-motivated professionals who work well independently
  • Individuals who enjoy helping others and solving problems
  • Tech-comfortable candidates familiar with platforms such as Zoom and CRM systems
  • Individuals legally authorized to work in the United States
  • Access to a Windows-based laptop or desktop computer with reliable internet
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial futures of working families across the United States. Our remote-first organization focuses on service, leadership development, and meaningful career opportunities.
Ready to Apply?
If you're ready to build a flexible remote career where you can grow professionally while helping families access important benefits, apply today to learn more about joining our team.

Apply