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Remote Reservations Agent Jobs in Raleigh, NC (NOW HIRING)

Orkin

Customer Service Agent_Seasonal

Raleigh, NC · Remote

$16.73/hr

We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends ...

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

AMG Financial Services

Be Seen First

Insurance Agent

Raleigh, NC · Remote

$40K - $100K/yr

We're growing a high-performance insurance sales team and looking for driven individuals who want real control over their income, their pace of advancement, and their long-term future. No insurance ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Career paths start between $14.50 and $15/hr plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work ...

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All JobsRemote Reservations Agent JobsRemote Reservations Agent Jobs in Raleigh, NC

Remote Reservations Agent information

See Raleigh, NC salary details

$10

$16

$21

How much do remote reservations agent jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for remote reservations agent in Raleigh, NC is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What are Remote Reservations Agents?

Remote Reservations Agents are customer service professionals who assist clients with booking reservations for services such as hotels, flights, rental cars, or events while working from a remote location, typically from home. They handle inquiries, process bookings, modify or cancel reservations, and provide information about availability, pricing, and policies. These agents use phone, email, or chat to communicate with customers and often work for travel agencies, hospitality companies, or airlines. Strong communication skills, attention to detail, and proficiency with reservation systems are essential for this role.

What are the key skills and qualifications needed to thrive as a Remote Reservations Agent, and why are they important?

To thrive as a Remote Reservations Agent, you need strong customer service skills, attention to detail, and proficiency in booking and reservation processes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, CRM software, and basic office applications is typically required. Excellent communication, problem-solving, and time management skills help agents stand out in this remote role. These skills ensure efficient, accurate reservations and a positive customer experience, which are vital for client satisfaction and business success.

What is the difference between Remote Reservations Agent vs Customer Service Representative?

AspectRemote Reservations AgentCustomer Service Representative
CredentialsBasic customer service skills, sometimes industry-specific certificationsCustomer service skills, sometimes industry-specific certifications
Work EnvironmentRemote, often in travel, hospitality, or booking industriesRemote or in-office, across various industries
Employer & Industry UsageTravel agencies, hotels, airlinesRetail, telecom, finance, and more
Search & Comparison IntentOften compared for remote customer support roles in travel/hospitalityBroader customer support roles across industries

Remote Reservations Agents focus on booking and managing reservations primarily in travel and hospitality sectors, requiring specific industry knowledge. Customer Service Representatives handle a wider range of customer inquiries across various industries. While both roles require strong communication skills and often similar certifications, Remote Reservations Agents typically work in specialized environments related to travel, making their role more niche compared to the broader Customer Service Representative position.

How do Remote Reservations Agents typically collaborate with other departments to ensure a smooth booking experience for customers?

Remote Reservations Agents often work closely with departments such as sales, customer service, and operations to provide seamless support for customers. This collaboration may involve coordinating with sales teams to apply promotions, working with customer service to resolve special requests, or communicating with operations to confirm availability and logistics. Effective communication through email, chat, or virtual meetings is essential to address customer needs promptly and accurately. This teamwork helps ensure a positive experience from booking to completion.

What Does a Remote Reservations Agent Do?

As a remote reservations agent, you work from home to help customers book hotel rooms, flights, cruises and other traveling aspects such as a car rental. As a home-based worker, you may work over a proprietary platform, or you may provide services by using web searches and utilizing online resources such as Expedia, Travelocity, and other travel websites. Your responsibilities are to assess your customers' travel goals, budget, and a likely itinerary. Your duties are then to come up with travel plans that fit their budget and goals. As a reservation agent, you may work specifically with those who are planning vacations or you may provide services to business travelers only.

More about Remote Reservations Agent jobs
What are popular job titles related to Remote Reservations Agent jobs in Raleigh, NC? For Remote Reservations Agent jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Reservations Agent jobs in Raleigh, NC look for? The top searched job categories for Remote Reservations Agent jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Reservations Agent jobs? Cities near Raleigh, NC with the most Remote Reservations Agent job openings:
Remote Reservations Agent jobs near you
Infographic showing various Remote Reservations Agent job openings in Raleigh, NC as of June 2026, with employment types broken down into 64% Full Time, 9% Part Time, and 27% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,271 per year, or $17 per hour.
Remote Customer Service Agents

Remote Customer Service Agents

Get 2 Travel Llc

Knightdale, NC • Remote

$10 - $14/hr

Contractor

Posted 2 days ago

Job description

Looking for experienced travel agents and reliable customer service agents that can work from home. Must have own computer, internet and landline phone. Must pass background check and training. Training provided.

Bilingual a plus

Company Description

Servicing Travel Industry and providing remote call center for many Fortune 500 companies.
Get 2 Travel logo

About Get 2 Travel

Sourced by ZipRecruiter

We are people who are well versed in the fun and rigors of traveling. Our Travel Agency came together to help other people plan and book their dream vacations. We have over 40 years of travel planning between us. Whether you're looking for a Cruise, Plane tickets, Accommodations, or the Whole package, We have you covered. Simply tell one of our specialists where you want to go, and we'll help you figure out the rest. We work directly with other companies to get the best deals.While working with us, We want you to be completely happy with the experience. If you have questions about us, Our Services, get in touch. We hope you continue to book with us for many years to come.

Industry

Travel arrangement services

Company size

11 - 50 Employees

Headquarters location

Knightdale, NC, US

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