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Remote Reservation Agent Jobs in Ontario (NOW HIRING)

SmartStop Self Storage

We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Ready to join the ... Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the ...

SmartStop Self Storage

We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Ready to join the ... Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the ...

SmartStop Self Storage

We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Ready to join the ... Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the ...

SmartStop Self Storage

We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Ready to join the ... Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the ...

SmartStop Self Storage

We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Ready to join the ... Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the ...

SmartStop Self Storage

We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Ready to join the ... Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the ...

SmartStop Self Storage

We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Ready to join the ... Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the ...

SmartStop Self Storage

We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Ready to join the ... Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the ...

SmartStop Self Storage

We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Ready to join the ... Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the ...

Strategic Storage CA

We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Ready to join the ... Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the ...

SmartStop Self Storage

We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Ready to join the ... Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the ...

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Remote Reservation Agent information

What does a typical workday look like for a remote reservation agent?

A typical day as a Remote Reservation Agent involves handling inbound and outbound calls, responding to emails or chat inquiries, and managing reservations or bookings for customers. Agents spend much of their time assisting clients with new bookings, changes, or cancellations, and addressing questions about availability, policies, or pricing. While much of the work is independent, you may also collaborate virtually with team members or supervisors, especially when resolving complex issues or during peak periods. Staying organized and maintaining a friendly, service-oriented approach are key to managing multiple requests efficiently throughout your shift.

What are the key skills and qualifications needed to thrive in the remote reservation agent position, and why are they important?

To thrive as a Remote Reservation Agent, you need strong communication skills, attention to detail, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with reservation software, CRM systems, and sometimes industry-specific platforms or certifications (such as GDS for travel) is beneficial. Outstanding problem-solving abilities, patience, and the capacity to work independently set top performers apart in this role. These skills ensure efficient, accurate handling of bookings and positive customer interactions in a remote work environment.

What is a remote reservation agent?

A Remote Reservation Agent is a customer service professional who assists clients with booking reservations for travel, hotels, rental cars, or other services. They work from home using phone, email, or chat to provide information, process bookings, and resolve issues. Strong communication skills and attention to detail are essential for this role. Many companies provide training, and some positions may require prior experience in customer service or reservations.

What are the most commonly searched types of Reservation Agent jobs in Ontario?

The most popular types of Reservation Agent jobs in Ontario are:

What are popular job titles related to Remote Reservation Agent jobs in Ontario?

For Remote Reservation Agent jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Remote Reservation Agent jobs in Ontario look for?

The top searched job categories for Remote Reservation Agent jobs in Ontario are:

What cities in Ontario are hiring for Remote Reservation Agent jobs?

Cities in Ontario with the most Remote Reservation Agent job openings:

Remote Reservation Agent jobs near you
Infographic showing various Remote Reservation Agent job openings in Ontario as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Sales Center Agent - Bilingual French Canadian & English

SmartStop Self Storage

Nepean, ON • Remote

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 12 days ago

Job description

Think Outside the Box!

A company that embraces CHANGE while enhancing EVERYONE’S journey.

About SmartStop Self Storage

SmartStop® is a growing organization with tremendous opportunities available. We offer competitive salaries, bonuses, and benefits in a FULLY REMOTE position. Ready to join the best team members in the industry? Apply today!

Starting at $18.00 - $19.00/hour depending on experience + Bonus

Sales Center Agent Job Summary

The SmartStop Sales Center Agents receive inbound sales calls from customers and assist them by making appropriate recommendations for their storage needs, answering their questions, and taking payments. Sales Center Agents also make outbound calls to follow up on inquiries and rental reservations.

Essential Job Functions and Responsibilities

  • Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.
  • Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone.
  • Work with existing customers by answering questions, taking payments, and resolving concerns.
  • Make outbound calls to follow up on rental reservations.
  • Meet personal/team qualitative and quantitative targets.
  • Perform duties assigned by Supervisor(s).

Qualifications

  • Customer centric.
  • Sales driven with a can-do attitude.
  • Proficiency in both French Canadian & English
  • Good computer skills.
  • Excellent verbal, phone, and email communication.
  • Ability to build relationships, (both internal and external).
  • Good problem-solving abilities.
  • Multi-tasking is a must.
  • Ability to work weekends.

Benefits

  • Monthly Bonus Incentive Plan
  • Health insurance including medical, dental and vision
  • Life and Disability Insurances
  • Paid Time Off & Paid Holidays
  • Work from home

SmartStop Self Storage

Strategic Storage PM Canada, ULC, DBA SmartStop® Self Storage, is a diversified real estate company in the self-storage industry, operating in the US and Canada. In addition, SmartStop was recently awarded Newsweek’s Best Customer Service 2021 & 2022 among Storage Center companies.

Diversity

SmartStop® Self Storage, is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.

Lead Together!

Apply