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Remote Reliance Home Comfort Customer Service Jobs

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Remote Reliance Home Comfort Customer Service information

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How much do remote reliance home comfort customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote reliance home comfort customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Remote Reliance Home Comfort Customer Service representative?

A Remote Reliance Home Comfort Customer Service representative is a professional who assists customers with questions, concerns, and support related to Reliance Home Comfort's products and services, such as heating, cooling, water heaters, and plumbing, all while working from home. They handle customer inquiries via phone, email, or chat, provide troubleshooting assistance, schedule service appointments, and resolve billing or account issues. This remote role requires excellent communication skills, problem-solving abilities, and knowledge of Reliance Home Comfort's offerings. Representatives play a key role in ensuring customer satisfaction and maintaining the company's reputation.

What are the key skills and qualifications needed to thrive as a Remote Reliance Home Comfort Customer Service representative?

Success in this role requires strong communication skills, problem-solving abilities, and customer service experience, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is typically expected. Patience, active listening, and adaptability help representatives build rapport and effectively resolve customer concerns. These skills ensure a positive customer experience, efficient issue resolution, and uphold the company's reputation in a remote work environment.

What are some common challenges faced by Remote Reliance Home Comfort Customer Service representatives, and how can they be effectively managed?

Remote Reliance Home Comfort Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex customer concerns about home comfort systems, and troubleshooting issues without in-person support. These challenges can be effectively managed by staying organized, utilizing available knowledge bases, and maintaining clear communication with both customers and technical teams. Continuous training and regular team meetings also help representatives stay updated on products and processes, fostering a supportive remote work environment.

What is the difference between Remote Reliance Home Comfort Customer Service vs Remote HVAC Technician?

AspectRemote Reliance Home Comfort Customer ServiceRemote HVAC Technician
CredentialsCustomer service experience, basic technical knowledgeHVAC certifications, technical training
Work EnvironmentCall centers, remote supportRemote troubleshooting, technical support
Industry UsageCustomer support for heating/cooling productsTechnical diagnosis and repair guidance

Remote Reliance Home Comfort Customer Service roles focus on assisting customers with product inquiries and support, often requiring communication skills and basic technical knowledge. In contrast, Remote HVAC Technician roles involve technical expertise and certifications to diagnose and troubleshoot heating and cooling systems. Both roles are essential in the home comfort industry but differ in technical requirements and daily tasks.

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Remote Reliance Home Comfort Customer Service jobs near you
Infographic showing various Remote Reliance Home Comfort Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

FULLY REMOTE Customer Service | Work From Home | Weekly Pay

Globe Life American Income Division

Remote

$16.50 - $22.25/hr

Other

Medical, Life, Retirement

Posted 2 days ago

New

Job description

Remote Customer Service Representative | Work From Home | Weekly Pay
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level Friendly | Training & Mentorship Provided
Compensation: Commission-Based | Weekly Pay | Performance BonusesBuild a Remote Career Helping Working Families
Since 1951, our organization has proudly served working families by providing life, accident, and supplemental health insurance benefits to members of labor unions, credit unions, associations, and their families.
We're currently expanding our remote team and seeking motivated, service-oriented professionals to join us as Remote Customer Service Representatives.
In this role, you'll meet with clients through scheduled Zoom and phone appointments, answer questions, explain available benefits, assist with enrollment, and provide ongoing client support-all from the comfort of home.
No previous insurance experience is required. Comprehensive training, licensing guidance, mentorship, and ongoing professional development are provided.
• 100% Remote / Work From Home
• Qualified Leads Provided - No Cold Calling
• Weekly Commission Pay + Performance Bonuses
• Flexible Scheduling
• Full Training & Mentorship
• Career & Leadership Advancement OpportunitiesWhat You'll DoProvide Exceptional Customer Service
  • Meet virtually with clients through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage
  • Provide clear, professional information about policy features and options
  • Assist clients throughout the application and enrollment process
  • Respond to service requests with professionalism and care
  • Help existing clients with policy reviews, updates, and beneficiary changes
Build Long-Term Client Relationships
  • Learn about each client's individual and family needs
  • Provide personalized benefit guidance
  • Maintain regular communication and follow-up
  • Build trust through exceptional service and professionalism
  • Provide ongoing support throughout the client relationship
Maintain Accurate Client Records
  • Document client interactions and enrollment information
  • Maintain organized digital records
  • Follow company procedures and applicable state requirements
  • Protect confidential client information
  • Complete timely follow-up and service documentation
Why Join AO | Globe Life?
🏠 100% Work From Home
Enjoy the flexibility of building your career remotely.
  • No daily commute
  • Virtual client appointments
  • Flexible scheduling
  • Remote training and coaching
  • Supportive virtual team environment
📞 Qualified Leads Provided
Focus on helping people instead of searching for prospects.
You'll work with qualified clients who have requested information, eliminating traditional cold calling and the need to purchase leads.Weekly Pay & Long-Term Income Opportunities
Compensation opportunities may include:
  • Weekly commission payments
  • Performance-based bonuses
  • Renewal and residual income opportunities
  • Leadership incentives for qualifying representatives
  • Long-term renewal income potential
This is a commission-based opportunity, not an hourly or salaried customer service position. Individual earnings vary based on production and performance.Training & Professional Development
No previous insurance experience is required.
We provide:
  • Comprehensive virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer-service training
  • One-on-one mentorship
  • Weekly coaching and development
  • Leadership training
  • Ongoing professional education
Benefits & Professional Support
Qualifying representatives may have access to:
  • Health insurance reimbursement program
  • Company-supported life insurance
  • Renewal and residual income opportunities
  • Retirement-planning resources
  • Performance bonuses and recognition
  • Leadership development
  • Career advancement opportunities
  • Company-sponsored conferences and incentive programs
Who We're Looking For
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Customer-focused and service-oriented mindset
  • Positive, professional attitude
  • Strong work ethic and personal accountability
  • Self-motivation and dependability
  • Strong organizational and time-management skills
  • Basic computer proficiency
  • Comfort using Zoom, email, and virtual communication platforms
  • Ability to work independently from home
  • Coachability and willingness to learn
Experience in customer service, retail, hospitality, healthcare, administration, banking, education, call centers, client relations, or sales is helpful-but not required.
Leadership or management experience is welcomed for candidates interested in future advancement.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Maintain reliable high-speed internet
  • Have access to a quiet, professional workspace
  • Be comfortable communicating with clients virtually
  • Be willing and able to obtain any required state Life & Health Insurance License

Licensing guidance is provided.Career Growth
We're committed to developing motivated professionals from within.
Advancement opportunities may include:
Customer Service Representative → Benefits Specialist → Trainer → Team Leader → Management
Growth is based on performance, consistency, initiative, and demonstrated leadership ability.Virtual Interview Process
Qualified applicants will complete a brief career overview covering the position, compensation structure, licensing requirements, training, and advancement opportunities.
Candidates interested in moving forward will then have the opportunity to participate in a live Zoom interview with our hiring team.Ready to Build Your Career From Home?
If you're looking for a fully remote career where you can help working families, develop professionally, and build long-term earning and advancement opportunities, we'd love to hear from you.
Apply today to be considered for our Remote Customer Service Representative opportunity.Work From Home. Serve Families. Build Relationships. Grow Your Future. 🚀

Apply