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Remote Refugee Case Management Jobs in Reston, VA

Lawyers On Demand, a Consilio Company

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CONTRACT | Toxic Tort Paralegal

Washington, DC · Remote

$40 - $50/hr

... fully remote, US based Primary Responsibilities: * Open cases in the corporate tracking system * Send cases out to regional counsel, work with outside / regional counsel on case management

SOS International LLC

Leave Adminstrator

Reston, VA · Remote

Remote, Remote, USA Full-time Clearance Requirement: None Company Description Founded in 1989, SOSi ... Manage end-to-end leave workflows: intake, eligibility review, notices, approval, tracking, case ...

Puyenpa

Legal Administrators

Washington, DC · On-site +1

... managing documentation workflows, organizing case files, preparing summaries, and ensuring compliance with established procedures and federal guidelines. This is a full-time remote position that may ...

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Remote Refugee Case Management information

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How much do remote refugee case management jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote refugee case management in Reston, VA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $22.74 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Refugee Case Manager, and why are they important?

To thrive as a Remote Refugee Case Manager, you need a background in social work or human services, strong case management skills, and familiarity with immigration or refugee processes, often supported by a relevant degree. Experience with case management software, secure communication tools, and knowledge of legal documentation systems are typically required. Cultural sensitivity, active listening, and problem-solving abilities are vital soft skills for building trust and addressing complex client needs remotely. These competencies ensure effective support, advocacy, and coordination for refugees navigating challenging resettlement and integration processes.

What are some common challenges faced in remote refugee case management, and how can they be overcome?

Remote refugee case management often involves navigating language barriers, time zone differences, and limited access to reliable technology for both clients and team members. Building strong relationships remotely can be challenging, but regular virtual check-ins, leveraging translation services, and using secure, accessible communication platforms can help bridge these gaps. Many organizations also provide ongoing training in cultural competency and digital tools to support case managers in delivering effective services despite the distance.

What is remote refugee case management?

Remote refugee case management is a service in which case managers assist refugees in resettlement and integration processes using phone calls, video conferencing, and digital tools instead of in-person meetings. The goal is to provide support in areas such as housing, employment, education, and access to healthcare, while overcoming barriers of distance or public health concerns. This approach allows organizations to continue helping refugees navigate complex systems, even when face-to-face contact is limited or not possible.

What is the difference between Remote Refugee Case Management vs Remote Immigration Case Worker?

AspectRemote Refugee Case ManagementRemote Immigration Case Worker
Required CredentialsCase management certification, social work backgroundLegal or immigration certification, paralegal or legal training
Work EnvironmentNon-profit organizations, NGOs, government agenciesLegal firms, government immigration offices, NGOs
Employer & Industry UsagePrimarily in refugee resettlement and humanitarian aidImmigration services, legal support for visa and asylum cases

Remote Refugee Case Management focuses on supporting refugees through social services and resettlement, while Remote Immigration Case Worker handles legal immigration processes. Both roles require related certifications and often operate within similar organizations, but their core responsibilities differ—one emphasizes social support, the other legal assistance.

What are popular job titles related to Remote Refugee Case Management jobs in Reston, VA? For Remote Refugee Case Management jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Refugee Case Management jobs in Reston, VA look for? The top searched job categories for Remote Refugee Case Management jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Refugee Case Management jobs? Cities near Reston, VA with the most Remote Refugee Case Management job openings:
Remote Refugee Case Management jobs near you
Infographic showing various Remote Refugee Case Management job openings in Reston, VA as of May 2026, with employment types broken down into 5% As Needed, 69% Full Time, 18% Part Time, 5% Temporary, and 3% Contract. Highlights an 45% Physical, and 55% Remote job distribution, with an average salary of $42,748 per year, or $20.6 per hour.
Behavioral Health / Substance Use Nurse Care Manager, Adult

Behavioral Health / Substance Use Nurse Care Manager, Adult

Included Health

Washington, DC • Remote

$73.70K - $103.18K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Included Health rating

7.6

Company rating: 7.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

147th of 424 rated business services

Job description

We're looking for Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way.
 
This role focuses specifically on members with behavioral health and substance abuse or substance abuse disorder needs, requiring experience with complex psychiatric and substance abuse disorders. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.
 
#LI-Remote
Responsibilities:
  • Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.
  • Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals.
  • Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.
  • Partner with the members' local providers to ensure coordinated care.
  • Provide compassionate, longitudinal follow-up care, building supportive relationships.
  • Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.
  • Coordinate necessary resources that holistically address members' problems, whether clinical or social
Qualifications:
  • Bachelor of Science in Nursing (BSN).
  • Current CCM required
  • 5+ years of experience in nursing
  • 2+ years experience working in care, case and disease management, preferably in a health plan, health navigator or third party administrator (TPA) environment.
  • 2+ years experience working in Behavioral Health and or substance use field
  • Must reside in a compact NLC state.
  • Active Compact RN license in good standing with the nursing board of their state.
  • Active California Nursing License preferred.
  • Willingness to become (and maintain) licensure in multiple states.
  • Work until 9-6PM PST
  • Be comfortable discussing several medical conditions and experience with populations across the age ranges
  • Spanish speaking desirable
  • Experience working remotely, and strong competence and ability to use multiple computer/medical record systems.
  • Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them.
  • We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality.
  • Strictly follow security and HIPAA regulations to protect our patients' medical information.
  • Be pleasant, responsive, and willing to work with and learn from our team.
  • A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.
  • Efficient at writing medical information in easy-to-understand, patient-centric language.
Physical/Cognitive Requirements
  • Prompt and regular attendance at assigned work location.
  • Capability to remain seated in a stationary position for prolonged periods.
  • Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
  • No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \/ laptop) may be required.
  • Capability to work with leadership, employees, and members in an appropriate manner.
The United States new hire base salary target range for this full-time position is:
$73,700 - $103,180 + equity + benefits
 
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
 
Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
 
Benefits & Perks:
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
 
Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
12 weeks of 100% Paid Parental leave
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
Work-From-Home reimbursement to support team collaboration home office work
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community - no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
Included Health uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions-final decisions are made exclusively by our recruiting and hiring teams.
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