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Remote Referral Specialist Jobs (NOW HIRING)

LUX Infusion

Referral Specialist

Garnet Valley, PA · On-site +1

A Referral Specialist will be aligned to a geographic territory of referral sources and corresponding field-based sales team member(s). This role will work closely with data entry, reimbursement ...

LIBERTY DENTAL

Claims Referral Specialist II (Remote - East Coast) Bring Your Dental Claims Expertise to a Mission-Driven Organization About Liberty Dental Plan At Liberty Dental Plan, we are committed to improving ...

UCHealth Colorado Career

Referral Specialist I

Aurora, CO · Remote

$20.15 - $30.22/hr

Description You Must Reside In Colorado For This Fully Remote Opportunity Location: UCHealth UCHlth Admin 2450 Peoria, US:CO:Aurora Department: UCHlth Patient Line Referrals Work Schedule: Full Time, ...

PeaceHealth

Referral/Pre-Auth Specialist

Vancouver, WA · On-site +1

$24.32 - $32.84/hr

Referral/Pre-Authorization Specialist Remote | Full-Time (1.0 FTE) | Day Shift (8:30 AM to 5 PM ... Remote (Oregon, Washington, or Alaska residents only; must live and work within one hour of a ...

New

PeaceHealth

Referral/Pre-Auth Specialist

Vancouver, WA · Remote

$24.32 - $32.84/hr

Description Referral/Pre-Authorization Specialist Remote | Full-Time (1.0 FTE) | Day Shift (8:30 AM ... Remote (Oregon, Washington, or Alaska residents only; must live and work within one hour of a ...

New

Remote - Referral Board

Payroll Specialist Lead - Portugal

$24 - $32.75/hr

What this job can offer you This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Specialist Lead joining our Global Payroll Operations ...

Genesis Digital

Employee Referral

Henderson, NV · Remote

Are you a friend, family or former colleagueof someone on theGenesis Digital team? Would you like to join our fully remote company? If we don't have any specific job openings, you can still ...

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Remote Referral Specialist information

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How much do remote referral specialist jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote referral specialist in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.60 per hour, depending on experience, location, and employer.

What is a remote referral specialist?

A Remote Referral Specialist is responsible for reviewing and processing referrals, authorizations, or service requests in a healthcare or customer service setting. They work remotely to coordinate with providers, insurance companies, or clients to ensure timely approvals and accurate documentation. Strong communication skills, attention to detail, and knowledge of industry guidelines are essential for success in this role.

What are the key skills and qualifications needed to thrive as a remote referral specialist?

To thrive as a Remote Referral Specialist, you need a strong understanding of referral processes, attention to detail, and experience with client or patient intake, often backed by relevant administrative or healthcare exposure. Familiarity with CRM systems, referral management software, and secure communication platforms is typically required. Outstanding organizational skills, proactive communication, and a customer-oriented mindset help set top candidates apart. These skills ensure accurate referral handling, seamless coordination, and a positive experience for both clients and partnering organizations in a remote setting.

What are some common challenges faced by remote referral specialists and how can they be managed?

Remote Referral Specialists often manage high volumes of referrals and coordinate between multiple stakeholders, which can present challenges in maintaining accuracy and timely communication. Adapting to varied referral requirements from different organizations or insurance providers requires strong attention to detail and flexibility. Staying organized using digital tools and clear documentation practices helps avoid errors. Collaborating regularly with team members and asking for clarification when needed are also vital strategies for overcoming day-to-day challenges in this dynamic role.

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What states have the most Remote Referral Specialist jobs?

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Remote Referral Specialist jobs near you
Infographic showing various Remote Referral Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 15% Part Time, and 20% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,644 per year, or $20 per hour.

Referral Specialist

LUX Infusion

Garnet Valley, PA • On-site, Remote

Full-time

Posted 7 days ago

Job description

Please note that this posting is not associated to any specifically available position. As we can hire for this position based on evolving business needs, applicants may be considered for future opportunities.

Schedule & Location:

Monday Through Friday From 8:30am To 5pm In Varied Time Zones Across Continental United States.

It is anticipated that an incumbent in this role will work onsite in Overland Park, KS, Garnet Valley, PA, or Van Nuys, CA. Work hours & location is subject to change based on business needs.

Job Description:

As a key member of the referral services team, a Referral Specialist will serve as the primary contact to a referral source (prescriber, provider, healthcare center, system, and/or practice), the patient for whom the referral is for, and the field-based sales representative associated with the referral source account.  In this role, the Referral Specialist will be responsible for navigating a new prescription via a referral from a referral source through the necessary steps to determine whether it can be serviced in the BioMatrix network of pharmacies.

A Referral Specialist will be aligned to a geographic territory of referral sources and corresponding field-based sales team member(s). This role will work closely with data entry, reimbursement, nurse coordination, and pharmacy operations team members supporting various stages of the referral and pharmacy management processes and will understand the referral status and next steps for each referral they are responsible for supporting. The Referral Specialist will build and maintain strong and lasting relationships with key personnel within the referral source environment using effective and timely communication ensuring their patient referrals are managed through service determination in a seamless manner.

QUALIFICATION REQUIREMENTS

  • High school diploma or GED required
  • Minimum of one (1) year of experience managing patient referral and prescription activities or reimbursement services in infusion or specialty therapies required
  • Minimum of one (1) year of experience providing customer service in health care setting (patients and/or providers), including meeting high quality standards for services and evaluation of customer satisfaction required
  • Electronic health medical record or pharmacy patient management experience
  • Ability to multitask in a fast-paced environment
  • Proficient in medical or pharmacy terminology, written or verbal
  • Moderate skills in Microsoft Office (including Word, Excel, PowerPoint, etc.)
  • Willing to travel up to 5% of the time for business purposes (when necessary to attend meetings, conferences, seminars, etc.)

QUALIFICATIONS PREFERRED

  • Bachelor's degree preferred
  • Minimum of one (1) year of experience in supporting prescriber, healthcare setting, patient, and field facing communications related to referral or prescription services in infusion or specialty therapies preferred
  • General understanding of prescription benefits, insurance/payer requirements, and verification processes
  • General experience working in a health care setting or services environment
  • General knowledge of infusion therapy process and patient needs

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Build relationships with assigned referral sources and associated BioMatrix field representatives through communication and coordination with key personnel responsible for pharmacy referral activities within the healthcare setting
  • Serve as point of contact to referral source and keep necessary referral source personnel well informed of the status of referrals sent to BioMatrix for service
  • Follow-up with referral source, patient, and/or caregiver to collect all required information and data sets needed to support the referral process activities (including but not limited to patient demographic, pharmacy/medical benefits, clinical history, and/or prescription details)
  • Work closely with Reimbursement Specialists and conveys outcomes of benefit investigation activities with patient when it comes to patient out of pocket costs, financial responsibility, and financial assistance options for patient support consideration
  • Work closely and communicate with Nurse Coordination team for those patients who intend to move forward with service and require in-home nurse care to be scheduled and organized around prescription fulfillment and shipping
  • Work closely and communicate with Pharmacy operations team members ensuring clinical and fulfillment resources have everything they need to successfully support the on-boarding and on-going fulfillment for a new patient referral/prescription
  • Produce written documentation representing all provider, patient, caregiver, and/or field team updates and communications in necessary systems of record
  • Understand referral turn-around time, volume, and workload metrics and goals established by leadership; use goals to effectively organize referral workload and daily activities for successful outreach and completion of referral steps needed to attain service outcomes/determination
  • Support use of technology and other innovative digital channels for internal and external stakeholder communication as directed by leadership; leverage professional and effective communication skills when utilizing technology for written correspondence with these stakeholders
  • Have strong understanding of referral and prescription management processes and available services to effectively convey status, outcomes, and next steps to team members as well as referral source, patients, and field resources as expected and needed

NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES

  • Ability to prioritize and handle multiple tasks and projects concurrently
  • General knowledge and understanding of referral profitability and reimbursement options related to referral and patient population being served
  • Support general administrative activities to navigate patient, provider, and field outreach (i.e. mailings, documentation development, scheduling of meetings/discussions, etc.)
  • Must have scheduling flexibility and be able to work overtime (from time to time upon request)
  • Careful attention to detail
  • Act as a resource to other departments and participate in department meeting and office presentations with your expertise in this area of referral services
  • Performs related duties as requested by leadership
  • Participates in quality assurance activities and audits as directed
  • Overnight travel on occasion by car and airplane

KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS

  • Excellent customer service and communication skills (both written and verbal)
  • Working knowledge of medical terminology
  • Ability to perform referral related work and tasks in an organized fashion with focus on complete information and time related deadlines
  • Ability to complete multiple projects with time sensitive deadlines
  • Ability to manage more than one priority project at a time
  • Ability to work as part of a team/committee to complete assigned tasks
  • Ability to exercise independent judgment and at times, work independently
  • Ability to enlist cooperation of other people and department in completing assigned work and projects
  • Ability to actively communicate, inspire and motivate peers, customers, and other stakeholders encountered in the referral services department
  • Ability to think and act strategically and proactively
  • Ability to maintain accurate records and prepare reports and correspondence related to the work

Communication Skills 

  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; demonstrates group presentation skills; actively participates in meetings
  • Written Communication - Writes clearly and informatively with professional context and direction; edits work for spelling and grammar; varies writing style to meet needs of audience; presents qualitative and quantitative data effectively; able to read and interpret written information effectively.

Computer Skills 

  • Become and remain proficient is all technology platforms, applications, and programs necessary to perform referral specialist duties

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