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Remote Recovery Audit Jobs in Kentucky (NOW HIRING)

Onco360

Telecommunications Engineer II

Louisville, KY · On-site +1

$78K/yr

This role will also evaluate and audit telecommunications networks, systems, and hardware for ... Engineer office and remote work telecom solutions that support a "work from anywhere" model through ...

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Remote Recovery Audit information

What is a remote recovery audit?

A Remote Recovery Audit is a process where professionals review a company's financial transactions and records from a remote location to identify and recover lost revenue due to overpayments, duplicate payments, or compliance errors. This type of audit is typically performed using secure digital tools and software, allowing auditors to access necessary data without being physically present at the client site. Remote recovery audits are widely used in industries such as healthcare, retail, and finance to ensure financial accuracy and recover funds that might otherwise be missed.

What is the difference between Remote Recovery Audit vs Remote Accounts Payable Specialist?

AspectRemote Recovery AuditRemote Accounts Payable Specialist
CertificationsCPA, Certified Recovery AuditorAP Certification, Microsoft Office skills
Work EnvironmentRemote, audit firms, healthcare, insuranceRemote, finance departments, corporate offices
Industry UsageHealthcare, insurance, governmentRetail, manufacturing, corporate finance
Job FocusIdentifying overpayments, recovering fundsProcessing invoices, managing payments

Remote Recovery Auditors focus on reviewing financial transactions to recover overpaid funds, often requiring audit certifications. Remote Accounts Payable Specialists handle invoice processing and payment management, typically with finance certifications. While both roles are remote and finance-related, their core functions and industry applications differ significantly.

What are the key skills and qualifications needed to thrive as a remote recovery audit professional?

To excel as a Remote Recovery Audit professional, you typically need a background in finance, accounting, or healthcare administration, with expertise in auditing and claims analysis. Familiarity with audit management software, claims processing systems, and data analysis tools is crucial, and certifications like Certified Professional Medical Auditor (CPMA) or Certified Internal Auditor (CIA) can be advantageous. Strong attention to detail, analytical thinking, and effective communication are important soft skills for identifying discrepancies and collaborating with teams remotely. These qualifications ensure accurate recovery of funds, compliance with regulations, and efficient resolution of discrepancies in a remote work environment.

What are some common challenges faced by professionals in a remote recovery audit role, and how can they be addressed?

Professionals in Remote Recovery Audit often encounter challenges such as managing large volumes of transactional data, ensuring accuracy while working independently, and communicating effectively with clients or internal teams across different time zones. To address these challenges, it’s important to develop strong organizational skills, leverage audit software and automation tools, and establish regular check-ins with team members. Additionally, maintaining clear documentation and following established audit protocols can help mitigate errors and streamline the recovery process.
What are popular job titles related to Remote Recovery Audit jobs in Kentucky? For Remote Recovery Audit jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Recovery Audit jobs in Kentucky look for? The top searched job categories for Remote Recovery Audit jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Recovery Audit jobs? Cities in Kentucky with the most Remote Recovery Audit job openings:
Remote Recovery Audit jobs near you
Infographic showing various Remote Recovery Audit job openings in Kentucky as of August 2026, with employment types broken down into 3% As Needed, 66% Full Time, 27% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Telecommunications Engineer II

Onco360

Louisville, KY • On-site, Remote

$78K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Onco360 rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

21st of 111 rated pharmacies

Job description

Are you searching for an IT Position with a growing company that makes a difference? We are looking for a Telecommunications Engineer II to join our team!
Onco360 Pharmacy is a unique oncology pharmacy model, created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Our Onco360 Corporate Office in Louisville, Kentucky has an immediate need for a Telecommunications Engineer II.
We offer a competitive salary starting at $78K and company benefits!
Benefits
  • Medical, Dental amp; Vision insurance
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Paid Volunteer Day
  • Floating Holiday
  • Referral Incentive
  • Paid Life, and short amp; long-term disability insurance
Summary
The IT Telecom Engineer II is responsible for the design, implementation, optimization, operation, and maintenance of telecommunications systems hardware, software, and related infrastructure. This individual serves as a senior technical resource within the telecom function and is expected to contribute to the strategic planning, architecture, engineering, and continuous improvement of enterprise telecommunications solutions. This role is also responsible for a broad range of tasks, including the architecture, implementation, configuration, and day-to-day administration and support of our telecommunications and contact center environment, including hardware and software supported with Mitel, Microsoft, VMware, and other voice and collaboration technologies. Responsibilities range from architecture, engineering, evaluation, configuration, installs, upgrades, optimization, troubleshooting, deployment, and support of telephone infrastructure services and systems including voice services, call center applications, conferencing platforms, integrations, monitoring, and maintenance of systems. This role will also evaluate and audit telecommunications networks, systems, and hardware for integrity, resiliency, scalability, and capacity planning.
Major Responsibilities
  • Architect, engineer, implement, and support enterprise telecom On Prem and cloud contact center solutions in a Pharmacy or Healthcare call center environment.
  • Lead the design, configuration, and optimization of voice infrastructure, including PBX, VoIP, SIP, call routing, survivability, redundancy, and high availability solutions.
  • Design and implement complex IVR integrations with business systems and advance natural language solutions to improve customer experience and achieve higher contact center containment rates.
  • Provide advanced design, engineering, deployment, and support for call center applications such as ACD, IVR, AES, Taske, CTI, WFM, PBX CDR, monitoring systems, and related telecom applications to optimize call center operations.
  • Serve as a technical lead for Mitel telecom architecture, system design, upgrades, integrations, and lifecycle management.
  • Design, configure, deploy, and support voice services on Mitel PBX, VoIP platforms, modular messaging, and call center applications.
  • Develop telecom architecture standards, engineering documentation, configuration baselines, and support procedures for enterprise voice and collaboration systems.
  • Provide engineering oversight and implementation of telecom server patching, upgrades, and lifecycle maintenance for systems across all sites.
  • Build, maintain, and support a critical systems 24x7x365 call center environment with a focus on resiliency, performance, and scalability.
  • Design and support scalable, feature-rich conferencing and collaboration solutions across multiple software vendors such as Teams, Zoom, and WebEx.
  • Engineer office and remote work telecom solutions that support a “work from anywhere” model through scalable voice, video, and collaboration technologies.
  • Document requirements, design solutions, and build effective IT business continuity and disaster recovery plans, including table-top and real-world scenarios for telecom systems.
  • Develop new system and application implementation plans, technical documentation, custom scripts, and testing procedures to ensure operational reliability and successful deployments.
  • Provide technical leadership and guidance to other IT team members on telecom systems, standards, tools, and best practices.
  • Log and update support incidents using problem management tools, maintain historical records, and related problem documentation. Adhere to and ensure compliance with all change control practices.
  • Interface with vendors, carriers, and maintenance providers to engineer, support, and maintain systems in a manner that limits downtime and optimizes performance.
  • Act as a primary technical resource and escalation point for telecom providers, cloud-solution vendors, and internal stakeholders.
  • Ensure high availability, performance, security, and reliability of mission-critical telecom resources.
  • Develop, maintain, and provide performance, availability, utilization, and capacity reports, along with recommendations for improvements.
  • Participate in long-term telecom roadmap planning, technical evaluation of new technologies, and infrastructure modernization initiatives.
  • Perform other tasks as assigned.
  • Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Education/Learning Experience
  • Required: Bachelor’s degree in information technology, Networking, Engineering, Telecommunications, or a related field or combination of education and equivalent experience.
Work Experience
  • Required: 5+ years of experience supporting and engineering IP telecommunications infrastructure, telecom systems, or hardware within a call center environment. Strong experience with enterprise voice platforms, VoIP systems, SIP, telecom architecture, and telephony applications such as IVR, call recording, call management systems, CTI, and workforce management tools.
  • Desired: Mitel and/or Avaya experience highly desired for this role. Experience in healthcare environments is highly desirable. Experience designing and supporting highly available and multi-site telecom environments is preferred.
Skills/Knowledge
  • Required: Advanced technical knowledge of VoIP strategies including architecture, design, configuration, optimization, and operation. Strong understanding of contact center processes and integrations such as IVR configuration, ERP integrations, workforce management, call recording, and analytics/reporting. Experience designing conferencing and collaboration solutions that support modern Teams-centric and hybrid work environments. Strong analytical, evaluative, troubleshooting, and problem-solving abilities. Demonstrated project development, implementation, and technical leadership skills. Ability to make sound technical decisions and communicate effectively with both technical and non-technical stakeholders. Strong understanding of telecom resiliency, capacity planning, redundancy, and disaster recovery principles.

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