Entity: Owensboro Health Regional Hospital | Department: Virtual Care | Work Hours: 1800-0630 | Weekend Requirements: Two | 0.9 FTE
Job Summary:
The Virtual Safety Assistant (VSA) works onsite in a dedicated Virtual Care Bunker to provide continuous remote observation and safety monitoring for hospitalized patients using audio/video technology. The VSA is responsible for simultaneous monitoring to proactively identify safety risks and escalate concerns to bedside staff according to defined protocols. This role plays a critical part in fall prevention, self-harm prevention, and overall patient safety.
Job Responsibilities:
- Works with the nursing staff to maintain a safe environment according to organizational standards and policies.
- Maintains constant visual awareness of assigned patients and prioritizes attention based on acuity and risk level.
- Continuous monitoring of assigned patients via live video and audio feeds for safety risks, including but not limited to:
- Falls or unsafe mobility attempts
- Line/tube dislodgment
- Self-harm or high-risk behaviors
- Confusion, agitation, or elopement risks
- Promptly notifies bedside nursing staff or designated care team members when safety concerns are observed.
- Participates in handoff communication at the beginning and end of shifts to ensure continuity of monitoring.
- Maintains patient privacy and confidentiality at all times in accordance with HIPAA and organizational policies.
- Immediately reports equipment issues or malfunctions to appropriate technical support teams.
Skills and Attributes:
- Requires critical thinking skills and decisive judgment.
- Works under minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
- Department specific competencies for positions are detailed in the unit/department scope of service.
Position Requirements:
Work Experience
Education
- High school diploma, General Equivalency Diploma (GED) or higher preferred.
Licensure/Certification/Registration
- BLS - Certified as a Basic Life Support Healthcare Provider required within 90 days of employment in this position
Organizational Responsibilities:
- Supports Owensboro Health's Mission, Vision, Core Commitments, and business interests. Adheres to all organizational policies and procedures. Executes all tasks and behaves in a manner consistent with a culture of compliance, safety and a high reliability organization.
Additional Job Information:
- This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. Specific duties and responsibilities consistent with the general nature and level of work described may vary by department and additional related duties may be assigned as needed. Some duties listed may not apply to all employees with this job description.
- The job description is subject to change with or without notice, and Management reserves the right to add, modify or remove any qualification or duty. Nothing in this job description changes the existing at-will employment relationship between the Organization and the employee occupying the position.
Standard ADA Settings:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: (Clinical-Hospital)
Standing: Frequently
Walking: Rarely
Sitting: Frequently
Lifting 0-25 lbs.: Occasionally
Lifting 25-75 lbs.: Rarely
Lifting over 75 lbs.: Rarely
Carrying 0-25 lbs.: Frequently
Carrying 2575 lbs.: Rarely
Carrying over 75 lbs.: Rarely
Pushing/Pulling 0-25 lbs.: Rarely
Pushing/Pulling 25-75 lbs.: Rarely
Pushing/Pulling over 75 lbs.: Rarely
Climbing: Rarely
Bending/Stooping: Frequently
Kneeling: Occasionally
Crouching/Crawling: Occasionally
Reaching: Frequently
Talking: Frequently
Hearing: Frequently
Repetitive Foot/Leg Movements: Rarely
Repetitive Hand/Arm Movements: Frequently
Keyboard Data Entry: Frequently
Running: Occasionally
Vision: Depth Perception: Frequently
Vision: Distinguish Color: Frequently
Vision: Seeing Far: Frequently
Vision: Seeing Near: Frequently
Hazardous Drug Risk Exposure:
Risk Level: No-Risk
Owensboro Health Core Commitments
INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.
RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.
TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.
INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.
SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.
EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.
