Account Manager IAA
Ashland, VA · Remote
IAA, an RB Global Company, is seeking an Account Manager - Field Operations . This is a remote position based anywhere in the United States, with limited travel required to support business needs.
Account Manager IAA
Ashland, VA · Remote
IAA, an RB Global Company, is seeking an Account Manager - Field Operations . This is a remote position based anywhere in the United States, with limited travel required to support business needs.
IAA, an RB Global Company is seeking a Senior Strategic Account Manager - Commercial & Special Lines Leader to join our team. This is a remote position that can be located anywhere in the United ...
IAA, an RB Global Company is seeking a Senior Strategic Account Manager - Commercial & Special Lines Leader to join our team. This is a remote position that can be located anywhere in the United ...
IAA, an RB Global Company is seeking a Senior Strategic Account Manager - Commercial & Special Lines Leader to join our team. This is a remote position that can be located anywhere in the United ...
IAA, an RB Global Company is seeking a Senior Strategic Account Manager - Commercial & Special Lines Leader to join our team. This is a remote position that can be located anywhere in the United ...
Remote Rb Global information
What are the key skills and qualifications needed to thrive as a Remote RB Global employee, and why are they important?
To excel as a Remote RB Global employee, you generally need strong analytical skills, business acumen, and industry-specific knowledge, often supported by a relevant degree or equivalent experience. Familiarity with digital collaboration tools like Microsoft Teams, Salesforce, and data management systems is typically required. Exceptional communication, self-motivation, and adaptability are crucial soft skills for effective remote work and cross-functional collaboration. These skills and qualities are vital for maintaining productivity, building strong client relationships, and contributing to RB Global’s success in a remote environment.
How does working remotely as part of the Rb Global team impact collaboration and communication with colleagues?
Remote roles at Rb Global typically require frequent virtual collaboration, leveraging tools such as video conferencing, instant messaging, and project management platforms. While working remotely offers flexibility, it also means you need to be proactive in communicating with team members to stay aligned on goals and deadlines. Team meetings are commonly scheduled across different time zones, so adaptability and clear communication are essential for success. Building strong relationships virtually is encouraged through regular check-ins and participation in digital team activities, ensuring you remain connected and supported.
What is a Remote RB Global job?
A Remote RB Global job typically refers to remote work opportunities offered by RB Global, a company specializing in asset management and auction solutions for heavy equipment and trucks. These jobs allow employees to work from locations outside of the company’s physical offices, utilizing digital tools to perform their roles. Remote positions at RB Global may include roles in sales, marketing, IT, customer support, and operations, enabling flexible work environments while supporting the company’s global operations. Working remotely for RB Global offers the benefits of work-life balance and the ability to collaborate with a diverse, international team.
What is the difference between Remote Rb Global vs Remote Rb Global?
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Since the comparison is with itself, there is no difference between Remote Rb Global and Remote Rb Global. Typically, when comparing Remote Rb Global to similar roles, distinctions may involve specific job functions or industry focus, but in this case, both refer to the same position, emphasizing remote work within the Rb Global organization. This role generally requires similar credentials, such as relevant certifications, and is used across industries that Rb Global operates in, including consumer goods and marketing. Therefore, understanding the specific job description is key to identifying differences, if any.
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
Job description
IAA, an RB Global Company, is seeking an Account Manager - Field Operations. This is a remote position based anywhere in the United States, with limited travel required to support business needs.
The Account Manager – Field Operations is the ambassador to our customers and serves as a strategic partner to both customers and internal teams, driving operational excellence across markets and service lines. This role is responsible for working with and consulting providers on the auction process, distributing operational performance metrics, monitoring cycle times, and implementing and providing oversight for new services, processes, and geographic markets. The Account Manager will also interact with IAA field, sales, and corporate personnel. This role requires a strong level of organization and the ability to transition effectively between administrative, operational, and process-related functions.
Key Responsibilities (include but are not limited to):
- Work to provide daily assistance with communication between IAA branches and provider.
- Monitor SLA compliance and work with operations team to determine cause and appropriate action plan in instances where compliance is not met.
- Solution escalations and complaints from providers and help address any areas of concern they may have.
- Work with IAA reporting group to provide report framework on data requests from IAA operations or providers.
- Review all reporting that is provided to the provider
- Help manage relationships between IAA employees and providers
- Support CAT operations, as requested
Core Competencies:
- 5+ years of experience in operations, process improvement, or account management in a fast-paced, service-driven environment.
- Strong analytical skills with experience interpreting data and translating insights into action.
- Self-starter with strong problem-solving skills and a continuous improvement mindset.
- Highly collaborative, with experience working across diverse teams.
- Proficient in Microsoft Office Suite; experience with data visualization tools is preferred.
- Candidate must show history of tactful and positive dealings with all levels of personnel within an organization, internal and external
- Excellent oral presentation and written communication skills essential
- Must be able to multi-task, prioritize and adjust schedule to meet multiple deadlines
- Willing to operate within a team environment
- Able to work independently and be a self-starter
- Candidate would ideally have worked or have rental &/or vehicle wholesale background.
- Position requires 25-30% travel
Education and Certification Requirements:
- College degree or comparable work experience
- 5+ years business operations knowledge, automotive branch experience or relative experience required
- Operational experience on all IAA operating and reporting systems preferred, not required
IAA Holdings, LLC (IAA)
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.