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Remote Quantum Fiber Customer Service Jobs in Rome, NY

Papco

Energy Procurement Analyst

Parish, NY · Remote

Remote (U.S.) About World Fuel At World Fuel, we help commercial and industrial customers navigate ... and deliver exceptional client service. We're looking for an analytical, detail-oriented ...

Tidal Basin Holdco, LLC

CX Engineer

Utica, NY · On-site +1

... and remote work. The CX Engineer acts as a key interface that is focused on maintaining a service culture and delivering customer operational excellence. Job Requirements and Responsibilities:

EnerSys

District Sales Manager

East Syracuse, NY · Remote

We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... Remote Northeast-50% travel * Quartelry Incentive Pay * Paid time off plus paid holidays * Medical ...

GLC Business Services

Project Manager- Multifamily

Clay, NY · On-site +1

$115K - $135K/yr

Company: GLC Business Services * Salary/Pay Rate: $115,000 to $135,000 per year plus Performance ... Foster and maintain deep client relationships to guarantee complete customer satisfaction and ...

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All JobsQuantum Fiber Customer Service JobsRemote Quantum Fiber Customer Service JobsRemote Quantum Fiber Customer Service Jobs in Rome, NY

Remote Quantum Fiber Customer Service information

See Rome, NY salary details

$9

$17

$25

How much do remote quantum fiber customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote quantum fiber customer service in Rome, NY is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Quantum Fiber Customer Service representative?

To thrive as a Remote Quantum Fiber Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is typically required. Patience, active listening, and empathy are crucial soft skills for effectively handling customer inquiries and resolving issues remotely. These skills ensure efficient service delivery, high customer satisfaction, and effective resolution of technical or account-related problems.

What are some common challenges faced by Remote Quantum Fiber Customer Service representatives, and how can they be managed effectively?

Remote Quantum Fiber Customer Service representatives often face challenges such as troubleshooting technical issues without being physically present, managing high call volumes, and adapting to rapidly changing product updates. To manage these effectively, representatives rely on comprehensive training, robust knowledge bases, and clear communication tools to guide customers step-by-step. Staying proactive with ongoing learning and collaborating closely with technical support teams also helps ensure that customer inquiries are resolved efficiently and accurately, even from a remote setting.

What is the difference between Remote Quantum Fiber Customer Service vs Remote Quantum Fiber Technical Support?

AspectRemote Quantum Fiber Customer ServiceRemote Quantum Fiber Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge of networking and fiber optics
Work EnvironmentCustomer service centers or remote from homeRemote technical troubleshooting environment
Employer & Industry UsageTelecommunications providers, customer support teamsTechnical support teams within telecom companies
Common Search & ComparisonFocuses on customer interactions and service inquiriesFocuses on resolving technical issues and network troubleshooting

Remote Quantum Fiber Customer Service primarily handles customer inquiries, billing, and service requests, while Remote Quantum Fiber Technical Support focuses on diagnosing and resolving technical network issues. Both roles are essential in the telecommunications industry but differ in their technical requirements and daily tasks.

How to get hired for remote quantum fiber customer service?

To get hired as a remote quantum fiber customer service representative, candidates should have strong communication skills, basic technical knowledge of fiber internet services, and experience with customer support tools. Employers often look for prior customer service experience and the ability to work independently in a remote environment. Certifications related to networking or customer service can also enhance your application.

What is a Remote Quantum Fiber Customer Service representative?

A Remote Quantum Fiber Customer Service representative is a professional who assists customers with inquiries, troubleshooting, and support related to Quantum Fiber internet services, all while working from a remote location. Their responsibilities typically include answering customer calls or chats, resolving billing or technical issues, and providing information about Quantum Fiber products and services. They use digital tools and communication platforms to ensure customers receive timely, helpful assistance without visiting a physical office.
What are popular job titles related to Remote Quantum Fiber Customer Service jobs in Rome, NY? For Remote Quantum Fiber Customer Service jobs in Rome, NY, the most frequently searched job titles are:
What job categories do people searching Remote Quantum Fiber Customer Service jobs in Rome, NY look for? The top searched job categories for Remote Quantum Fiber Customer Service jobs in Rome, NY are:
What cities near Rome, NY are hiring for Remote Quantum Fiber Customer Service jobs? Cities near Rome, NY with the most Remote Quantum Fiber Customer Service job openings:
Remote Quantum Fiber Customer Service jobs near you

Senior Workers Compensation Claims Adjuster - NY

Gallagher

Syracuse, NY • Remote

$65K - $84K/yr

Full-time

Re-posted 6 days ago

Arthur J. Gallagher & Co. rating

7.7

Company rating: 7.7 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

200th of 304 rated insurance

Job description

Introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics:

  • Jurisdictions: NY
  • Licenses: NY
  • Location: This role is eligible for fully remote work.

How you'll make an impact
  • Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
  • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
  • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
  • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
  • Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

Ideal candidates for this position will have:  

  • Claims Background: workers compensation lost time/indemnity
  • Jurisdictional Experience: NY
  • Active Adjusters' licenses: NY

As a key member of our experienced Claims Adjuster team, you will: 

  • Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
  • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
  • Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

 Required Qualifications: 

  • High School Diploma. 
  • Minimum of 5 years related claims experience. 
  • Appropriately licensed and/or certified in all states in which claims are being handled. 
  • Knowledge of accepted industry standards and practices. 
  • Computer experience with related claims and business software. 

Desired:

  • Bachelor's Degree 

#LI-KD2

#LI-Remote

#TST1

#WorkersComp


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Ideal candidates for this position will have:  

  • Claims Background: workers compensation lost time/indemnity
  • Jurisdictional Experience: NY
  • Active Adjusters' licenses: NY

As a key member of our experienced Claims Adjuster team, you will: 

  • Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
  • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
  • Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

 Required Qualifications: 

  • High School Diploma. 
  • Minimum of 5 years related claims experience. 
  • Appropriately licensed and/or certified in all states in which claims are being handled. 
  • Knowledge of accepted industry standards and practices. 
  • Computer experience with related claims and business software. 

Desired:

  • Bachelor's Degree 

#LI-KD2

#LI-Remote

#TST1

#WorkersComp

Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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