We're looking for dependable, customer-focused individuals to join our growing remote call center ... Meet quality, attendance, and performance expectations. Qualifications: * Excellent verbal ...
We're looking for dependable, customer-focused individuals to join our growing remote call center ... Meet quality, attendance, and performance expectations. Qualifications: * Excellent verbal ...
$54K - $77K/yr
Identifies quality standards for the call center and develops processes meant to evaluate training ... Uses applicable technology to monitor both live and recorded calls to identify effectiveness and ...
$54K - $77K/yr
Identifies quality standards for the call center and develops processes meant to evaluate training ... Uses applicable technology to monitor both live and recorded calls to identify effectiveness and ...
Quality Risk Management Analyst, Registered Nurse
Hartford, WI · On-site +1
$38.20 - $57.30/hr
Remote work is currently only approved for residents living in the following states: AL, AK, AR, AZ ... plans to analyze, monitor and ensure high levels of quality and performance. Identifies ...
Quality Risk Management Analyst, Registered Nurse
Hartford, WI · On-site +1
$38.20 - $57.30/hr
Remote work is currently only approved for residents living in the following states: AL, AK, AR, AZ ... plans to analyze, monitor and ensure high levels of quality and performance. Identifies ...
Quality Risk Management Analyst, Registered Nurse
Pleasant Prairie, WI · On-site +1
$38.20 - $57.30/hr
Remote work is currently only approved for residents living in the following states: AL, AK, AR, AZ ... plans to analyze, monitor and ensure high levels of quality and performance. Identifies ...
Quality Risk Management Analyst, Registered Nurse
Pleasant Prairie, WI · On-site +1
$38.20 - $57.30/hr
Remote work is currently only approved for residents living in the following states: AL, AK, AR, AZ ... plans to analyze, monitor and ensure high levels of quality and performance. Identifies ...
Senior QA Specialist - Supplier Quality
Madison, WI · On-site +1
$83K - $114K/yr
... monitoring, and periodic review. The ideal candidate combines strong technical writing skills, GMP ... or remote assessments. * Coordinate cross-functional review and approval workflows, drive ...
Quick apply
Senior QA Specialist - Supplier Quality
Madison, WI · On-site +1
$83K - $114K/yr
... monitoring, and periodic review. The ideal candidate combines strong technical writing skills, GMP ... or remote assessments. * Coordinate cross-functional review and approval workflows, drive ...
Partial Remote This position may require some work to be performed in-person, onsite, at a ... May assist with the monitoring of outreach program budget spending Department: Division of ...
Partial Remote This position may require some work to be performed in-person, onsite, at a ... May assist with the monitoring of outreach program budget spending Department: Division of ...
$75K - $85K/yr
Remote positions and candidates can be located anywhere in the US. There will be in excess of 75 ... Ensures that installation/quality issues are resolved in a timely and efficient manner.
$75K - $85K/yr
Remote positions and candidates can be located anywhere in the US. There will be in excess of 75 ... Ensures that installation/quality issues are resolved in a timely and efficient manner.
Quality Data Analyst
La Crosse, WI · On-site +1
Remote (WI or MN based candidates preferred) REPORTS TO: Quality Systems Manager DEPARTMENT ... Monitor production data to ensure compliance with critical factors, specifications, and regulatory ...
Quality Data Analyst
La Crosse, WI · On-site +1
Remote (WI or MN based candidates preferred) REPORTS TO: Quality Systems Manager DEPARTMENT ... Monitor production data to ensure compliance with critical factors, specifications, and regulatory ...
Quality Data Analyst
La Crosse, WI · On-site +1
Remote (WI or MN based candidates preferred) REPORTS TO: Quality Systems Manager DEPARTMENT ... Monitor production data to ensure compliance with critical factors, specifications, and regulatory ...
Quality Data Analyst
La Crosse, WI · On-site +1
Remote (WI or MN based candidates preferred) REPORTS TO: Quality Systems Manager DEPARTMENT ... Monitor production data to ensure compliance with critical factors, specifications, and regulatory ...
... monitoring of trends, preparing reports, training staff on quality and safety, leading unit audits ... Remote working opportunities will be established with the Director upon hire and successful ...
... monitoring of trends, preparing reports, training staff on quality and safety, leading unit audits ... Remote working opportunities will be established with the Director upon hire and successful ...
Outbound Survey Representative
Sheboygan, WI · Remote
$14/hr
This is a full-time, remote opportunity for residents of the following states: AL, GA, ID, IA, IN ... Minimum 1 year of customer service/call center or office experience required * Technical savvy able ...
Outbound Survey Representative
Sheboygan, WI · Remote
$14/hr
This is a full-time, remote opportunity for residents of the following states: AL, GA, ID, IA, IN ... Minimum 1 year of customer service/call center or office experience required * Technical savvy able ...
Outbound Survey Representative
Sheboygan, WI · Remote
$14/hr
This is a full-time, remote opportunity for residents of the following states: AL, GA, ID, IA, IN ... Minimum 1 year of customer service/call center or office experience required * Technical savvy able ...
Outbound Survey Representative
Sheboygan, WI · Remote
$14/hr
This is a full-time, remote opportunity for residents of the following states: AL, GA, ID, IA, IN ... Minimum 1 year of customer service/call center or office experience required * Technical savvy able ...
Electronic Record Specialist - Remote
Plymouth, WI · Remote
$26.02 - $27.84/hr
Monitor and track physician visit schedules to ensure compliance with regulatory timelines ... Support audits and quality assurance initiatives as needed. * Performs other varied duties ...
Electronic Record Specialist - Remote
Plymouth, WI · Remote
$26.02 - $27.84/hr
Monitor and track physician visit schedules to ensure compliance with regulatory timelines ... Support audits and quality assurance initiatives as needed. * Performs other varied duties ...
Radiologist - Remote
Madison, WI · Remote
$322K - $403K/yr
We offer substantial support to our physicians to ensure high quality reads, maximum efficiency ... with 1:4 weekend call. Overnight position available with elevated compensation. * US Board ...
Radiologist - Remote
Madison, WI · Remote
$322K - $403K/yr
We offer substantial support to our physicians to ensure high quality reads, maximum efficiency ... with 1:4 weekend call. Overnight position available with elevated compensation. * US Board ...
Radiologist - Remote
Madison, WI · Remote
$322K - $403K/yr
We offer substantial support to our physicians to ensure high quality reads, maximum efficiency ... with 1:4 weekend call. Overnight position available with elevated compensation. * US Board ...
Radiologist - Remote
Madison, WI · Remote
$322K - $403K/yr
We offer substantial support to our physicians to ensure high quality reads, maximum efficiency ... with 1:4 weekend call. Overnight position available with elevated compensation. * US Board ...
Provide guidance on medication selection, dosing, side effects, interactions, monitoring, and ... and quality-improvement initiatives * Advise clinical leadership on psychiatric services and ...
Provide guidance on medication selection, dosing, side effects, interactions, monitoring, and ... and quality-improvement initiatives * Advise clinical leadership on psychiatric services and ...
Electronic Record Specialist - Remote
Plymouth, WI · On-site +1
$26.02 - $27.84/hr
Monitor and track physician visit schedules to ensure compliance with regulatory timelines. Manage ... Support audits and quality assurance initiatives as needed. Performs other varied duties ...
Electronic Record Specialist - Remote
Plymouth, WI · On-site +1
$26.02 - $27.84/hr
Monitor and track physician visit schedules to ensure compliance with regulatory timelines. Manage ... Support audits and quality assurance initiatives as needed. Performs other varied duties ...
Paid Ads Specialist
Madison, WI · Remote
Monitor spend, CPL, and lead quality daily; adjust bids, budgets, targeting, and creative to hit ... remote, fast-paced environment Nice to Have * Google Ads certification * Experience with call ...
Paid Ads Specialist
Madison, WI · Remote
Monitor spend, CPL, and lead quality daily; adjust bids, budgets, targeting, and creative to hit ... remote, fast-paced environment Nice to Have * Google Ads certification * Experience with call ...
Product Specialist - Pet Health - Remote
Milwaukee, WI · Remote
$55K - $100K/yr
Live: Work from home in a global remote environment to have more time for what really matters ... Ethernet connection strongly preferred because it provides the most consistent call quality ...
Product Specialist - Pet Health - Remote
Milwaukee, WI · Remote
$55K - $100K/yr
Live: Work from home in a global remote environment to have more time for what really matters ... Ethernet connection strongly preferred because it provides the most consistent call quality ...
... quality benefits and exceptional service. We're proud to build a legacy of leadership, growth, and ... Monitor performance data and help your team strategize for success Organize and lead virtual ...
... quality benefits and exceptional service. We're proud to build a legacy of leadership, growth, and ... Monitor performance data and help your team strategize for success Organize and lead virtual ...
Remote Quality Call Monitoring information
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$9/hr
Full-time, Other
Re-posted 20 days ago
InfoCision rating
3.0
Based on 8 frontline employees who took The Breakroom Quiz
72nd of 72 rated call and contact centers
Job description
We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.
Schedule Options:
- Day Shift
- Evening Shift
- Night Shift (available until 2:00 AM EST)
Job Responsibilities:
- Answer inbound customer calls professionally and courteously.
- Make outbound calls on behalf of a variety of clients.
- Follow client-specific call flows and procedures.
- Provide outstanding customer service and problem resolution.
- Accurately document customer interactions.
- Meet quality, attendance, and performance expectations.
Qualifications:
- Excellent verbal communication skills.
- Strong customer service skills.
- Comfortable using a computer and navigating multiple applications.
- Ability to multitask while speaking with customers.
Benefits:
- 100% Remote Work from Home
- Paid Training
- Weekly Pay
- Access a Portion of Your Earned Wages Multiple Times Each Week
- Flexible Scheduling
- Employee Recognition & Rewards Program
- Opportunities for Career Growth and Advancement
- Supportive Leadership Team
InfoCision. Work Happy. Live Happy.
Salary: $9.00 per hour
Work Location: Remote
Remote Work Requirements- Candidates must provide their own:
- Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
- Dual monitors
- Webcam
- USB Headset
- Wired mouse
- Reliable high-speed internet with a hard-wired connection.
- A quiet, distraction-free workspace
About InfoCision
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Akron, OH, US
Year founded
1982