Remote Program Manager Jobs in Hayward, CA (NOW HIRING)

Requisition ID # 173558 

Job Category: Project / Program Management 

Job Level: Manager/Principal

Business Unit: Energy Delivery

Work Type: Hybrid

Job Location: San Ramon

Department Overview

The Wildfire Mitigation (WM) organization oversees PG&E’s wildfire risk strategy, associated mitigations and operations, establishing the strategies, tactics and best practices that support wildfire resilience across the communities we serve. In collaboration with Operations leadership and other business units, WM guides the company’s strategic direction for preventing fire incidents, developing and executing the comprehensive Wildfire Mitigation Plan, and strengthening trust with regulators, communities, and key agencies. To meet these goals, WM delivers operational mitigations such as Enhanced Powerline Safety Settings (EPSS) and Public Safety Power Shutoffs (PSPS), performs advanced risk analytics and ignition investigations, fosters community and regulatory partnerships, and coordinates rapid ignition response activities.

The organization’s Continuous Monitoring team evaluates, deploys and operationalizes technologies that provide data and insights for monitoring grid asset health. This enables PG&E to proactively identify developing problems on our electric system and take remedial action to reduce ignition risk and improve reliability. 

Position Summary

Manages and administers a company program, a grouping of project work or a special customer offering with an annual financial budget. Provides oversight, governance, communication, training, reporting, and overall process and project management.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the Bay Area of the PG&E Service Territory.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job.  The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity.  Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

Bay Minimum: $144,000
Bay Maximum: $244,000

This job is also eligible to participate in PG&E’s discretionary incentive compensation programs. 

Job Responsibilities

• Applies depth and breadth of knowledge of Program Management to the most unique and complex problems. Works autonomously. Anticipates issues and develops innovative solutions. Demonstrates program leadership with internal & external stakeholders to support company goals. May design and develop new, complex programs.
• Recognized subject matter expert who may represent PG&E to external agencies on sensitive or complex issues. Partners with Government Relations or other partner organizations in developing messaging and strategy.
• May manage major cross-functional projects and initiatives. May lead initiatives that impact utility or industry developments.
• Manages all aspects of programs that are cross functional, complex, of broad scope and have a significant financial or political impact on the line of business. Leads development of overall strategy to achieve program goals.
• Partners with Manager/Director to determine most appropriate and effective program performance metrics. Develops content and format for reports and dashboards. Prepares and presents regular updates to senior management, addressing issues and gaining buy in on solutions.
• Develops both annual and long term program work plan forecast and budget. Regularly  monitors costs vs. budget, presents status and prepares and proposes solutions to address variances.
• Negotiates and sets productivity and unit cost targets.  Prepares accurate forecasts, monitors spending, and develops and presents variance explanations. Develops business case for budget and/or additional funding during the year. Works closely with peers and leaders in line of business to ensure financial targets are understood and achieved.
• Partners with Work Planning/Resource Management teams to plan and forecast short and long term work to be completed as part of the program. Monitors and ensures closure/completion of projects and/or other program work orders. Ensures effective work scheduling and resources will be available to meet the work plan. Develops creative solutions to address resource issues.
• Leads peers and partner organizations to develop and implement new and/ or improved processes, procedures, policies, controls and best practices to improve customer satisfaction, efficiencies, regulatory compliance and reduce costs.
• May work with other project or program managers or peers in other departments or regions to reschedule work, re-allocate funds and explore creative solutions to achieve financial and productivity goals.
• Leads benchmarking efforts/projects in the industry to share information, seek best practices in electric program management. Develops recommendations for PG&E, develops proposals/business case and presents to senior management. Gains buy in and leads implementation.
• Represents the program as a subject matter expert and stakeholder on process improvement teams, regulatory filings, and various stakeholder groups. Supports the GRC witness with testimony development by providing data and request response support.
• Develops communication and training plans. Ensures target audience is fully educated and adheres to program policies, processes, procedures. Ensures regulatory compliance with the program.
• May manage the process of awarding some program work to outside contractors. Manages RFP process. Partners with the Contract Management department on contract terms, scope and cost, and negotiations.
• May act as business owner for specialized systems or tools used as part of the project work in the program. Works with IT and/or tool vendor on defining user needs and implementing enhancements/updates.
• Develops or provides significant input to PG&E leadership and/or other utilities with similar programs.
• Coaches and mentors less experienced employees.

Qualifications

Minimum:

• Bachelors Degree or equivalent experience
• Job-related experience, 10 years

Desired:

• Experience in managing electric utility programs with high volume field communicating device deployments (5000 to 20000 per year)
• Demonstrated experience delivering on regulatory commitments like the Wildfire Mitigation plan with record of evidence requirements
• PMI-Project Management Institute PMP-Project Management Professional certification
• In depth knowledge of electric utility processes, regulatory requirements, critical success factors, goals and initiatives.
• Highly skilled at leading project teams.
• Advanced financial management & budgeting skills and business acumen
• Expertise in communication, interpersonal/collaboration influence and negotiation and process management.
• Analytical and creative problem solving, strategic decision making ability.
• Broad knowledge of project management, process improvement best practices, concepts, methods and techniques.
• High level organizational skills and ability to multi-task.
• Advanced skills in Microsoft Office tools.
• Advanced presentation skills to effectively convey complex issues to internal and external parties of various levels.
• May need knowledge of various enterprise resource planning (ERP) system modules