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Remote Program Associate Jobs in Charlotte, NC (NOW HIRING)

Aprio Advisory Group, LLC is a progressive, fast-growing firm looking for an Audit Associate to ... program - Flexible working environment including remote and hybrid options What's in it for you ...

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Remote Program Associate information

See Charlotte, NC salary details

$24.4K

$51.1K

$88.4K

How much do remote program associate jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote program associate in Charlotte, NC is $51,141.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $58,100.00 per year, depending on experience, location, and employer.

What is a remote program associate?

Remote Program Associates are professionals who support the planning, coordination, and execution of programs or projects for organizations while working from a remote location. Their responsibilities typically include administrative tasks, communication with stakeholders, data management, and assisting with program logistics. These associates play a key role in ensuring that program objectives are met efficiently, and their work often involves using digital collaboration tools. This role is ideal for individuals who are organized, detail-oriented, and comfortable working independently.

What are the key skills and qualifications needed to thrive as a remote program associate?

To thrive as a Remote Program Associate, you need strong organizational skills, attention to detail, and a background in program coordination or administration, often supported by a relevant degree. Familiarity with project management platforms (like Asana or Trello), virtual communication tools (such as Slack and Zoom), and proficiency in Microsoft Office or Google Workspace are typically required. Exceptional communication, self-motivation, and time management skills help you excel in a remote environment and collaborate effectively across teams. These abilities are crucial for efficiently supporting program operations, maintaining clear communication, and successfully managing remote workflows.

What are some common challenges faced by remote program associates, and how can they be overcome?

Remote Program Associates often encounter challenges such as maintaining effective communication across time zones, managing multiple projects independently, and staying connected with the broader team. To address these challenges, utilizing collaboration tools, setting clear expectations, and establishing regular check-ins with supervisors and colleagues are essential. Building strong organizational habits and proactively seeking feedback can also help ensure seamless workflow and professional growth in a remote environment.

What are the most commonly searched types of Remote Program jobs in Charlotte, NC?

The most popular types of Remote Program jobs in Charlotte, NC are:

What are popular job titles related to Remote Program Associate jobs in Charlotte, NC?

For Remote Program Associate jobs in Charlotte, NC, the most frequently searched job titles are:

What job categories do people searching Remote Program Associate jobs in Charlotte, NC look for?

The top searched job categories for Remote Program Associate jobs in Charlotte, NC are:

What cities near Charlotte, NC are hiring for Remote Program Associate jobs?

Cities near Charlotte, NC with the most Remote Program Associate job openings:

Infographic showing various Remote Program Associate job openings in Charlotte, NC as of June 2026, with employment types broken down into 82% Full Time, 14% Part Time, 3% Contract, and 1% Nights. Highlights an 48% Physical, 3% Hybrid, and 49% Remote job distribution, with an average salary of $51,141 per year, or $24.6 per hour.

CLIENT SUCCESS DIRECTOR- REMOTE

Compass Group

Charlotte, NC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,099 frontline employees who took The Breakroom Quiz

351st of 500 rated business services


Job description

Position Title: CLIENT SUCCESS DIRECTOR- REMOTE
Salary: 110000-130000
SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates' knowledge and experience alongside SSC's extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors.
SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world.
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.
Job Summary
As a Client Success Director, you will drive SSC's growth by managing account relationships, retention, and expansion efforts. Working closely with operational leadership and support teams, you will ensure seamless program execution and client satisfaction. The ideal candidate has experience leading complex programs, excellent communication skills, and the ability to foster compliance across multi-level stakeholder groups.
Key Responsibilities
  • Develop, document and co-own client governance and extension/renewal strategies for assigned priority accounts in partnership with operations
  • Conduct client pulse check interviews for priority accounts, functioning as client advocate and point of escalation for assigned accounts in partnership with operational leadership
  • Provide ongoing strategic oversight and guidance for client governance and retention documents inclusive of SPRs, proposals and action plans
  • Owns ongoing action/stabilization plans for at-risk priority accounts as needed
  • Owns Annual Account Planning process for assigned regions, focused on developing and managing stakeholder matrices and operational strategy maps to support retention and expansion for finalized list of FY priority accounts
  • Develop and lead ongoing client retention/engagement training for SSC operations including New Manager Orientation

Preferred Qualifications:
  • Bachelor's degree preferred or equivalent experience with 5+ years in program/project management; Facilities Management experience is a plus.
  • Consistent record developing client strategies, implementing cross-functional processes, and solving problems in evolving environments.
  • Collaboration skills to engage stakeholders and drive growth and retention initiatives.
  • Expertise in crafting strategic plans, client documents, proposals, and presentations with attention to detail.
  • Self-motivated with strong prioritization, decision-making, and time management skills.
  • Travel required 50%

Apply to SSC today!
SSC is a member of Compass Group USA.
Click here to Learn More about the Compass Story
Associates at SSC are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Applications are accepted on an ongoing basis
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_SSC.pdf
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
SSC maintains a drug-free workplace.

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