Remote Professional Services Operations Manager Jobs in Nebraska

Position Summary

This role is not eligible for immigration sponsorship
Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States-investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

Manage cross-functional Samsung Product Portfolio to ensure successful Reseller engagement and achievement of category growth objectives. Responsibilities include development of category and channel growth strategies, cross channel product planning, forecasting and promotional planning, partner relationship management, and marketing plans. This individual will be a product expert and understand all the key features, differentiators and attributes that will position Samsung B2B display solutions in the best light in the market. This role will be responsible for driving and executing revenue targets, market share targets and sales of strategic products (Hardware: LED, IWB, LCD Monitor, HTV, LFD and Software: Display Content Management and Remote Management Solutions) for the B2B display portfolio.

• Development of category and channel growth strategies, cross channel product planning, forecasting and promotional planning, partner relationship management, and marketing plans.
• Drive and execute revenue targets, market share targets and sales of strategic products (i.e. LED, IWB, LCD, & LFD) for the B2B display portfolio.
• Build and maintain strong relationships with key stakeholders; including executives, sales teams, and account managers.
• Drive revenue growth through the channel by identifying new business opportunities, promoting products and services, and supporting sales efforts.
• Collaborate with internal teams, including sales, marketing, and product development, to ensure alignment and support for channel initiatives.
• Monitor market trends, competitor activities, and industry developments to identify opportunities and risks within the channel.
• Provide regular performance updates, forecasts, and insights to internal and external stakeholders to drive strategic decision-making.
• Negotiate and manage partner agreements, pricing, and incentives to maximize mutual profitability and success.
• Lead joint business planning sessions, QBRs, and other strategic meetings to drive mutual growth and success.
• Involved with MDF management, ROI, forecasting, Reseller strategies and initiatives.
• Represent the company at industry events, trade shows, and partner forums to promote the brand and build relationships within the channel ecosystem.
• Other duties as assigned.
• Channel Experience with a focus on Display Products (Professional, Hospitality, Desktop, LED) and Display Software Solutions (Display Content Management, Remote Management Solutions).
• Experienced in sales operations, sell-through analytics, and executive level partner engagement. Experience in CRM, such as Salesforce.com
• Coordinates the involvement of company personnel, including support, marketing, service, and management resources, in order to meet partner performance objectives and partners' expectations
• Experience in Microsoft Office Suite, and extensive experience in development and delivery of presentation materials.
• Ability to interact at all levels within Samsung and the customer's organization.
• The ability to negotiate in a potentially adversarial environment, including customer leadership and vendors with opposing views to accept/approve programs and proposals.
• The ability to independently plan, organize and prioritize multiple sales, project and performance objectives.
• Ability to make professional sales and business presentations in writing
• The ability to develop sales and business plans with clearly define metrics to be achieved
• Ability to work in a team environment, working against individual and shared objectives
• The ability to accept tasks and work to resolve problems, when only broad and general guidelines exist.
• Measure and report on the effectiveness of sales enablement investments.
• Pipeline Management and project management working jointly with Tier 3 (End-user sales team), PM team as well as Service.
• Exceptional verbal and written communication skills.
• Solid analytical skills.
• Ability to work independently and travel within assigned geographic territory (up to 60% of the time).
• Position is remote but does require 1-2 days onsite in office/client site.
• Must be located in Phoenix, AZ.

Skills and Qualifications

• Bachelor's Degree
• 8+ years of B2B sales experience preferably channel sales.
• 8+ years of experience with industry products and market intelligence.
• Operational knowledge working on a CRM platform.
• Professional experience with Microsoft Office - PowerPoint, Word and Excel.

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.