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Remote Production Support Jobs in Philadelphia, PA

Mondo

Print Production Direct Mail Buyer

Philadelphia, PA · Remote

$75K - $90K/yr

... remote production workflow • Contribute to process improvements and operational excellence as the team scales to support an expanding nonprofit client base Minimum Requirements: • 3-5 years of ...

Solenis LLC

Product Manager

Wilmington, DE · Remote

$93.53K - $137.18K/yr

... to support raw material management, inventory levels, and regional production planning. * Maintain ... This role will be a remote position with minimal travel. #LI-remote We understand that candidates ...

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How much do remote production support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote production support in Philadelphia, PA is $35.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $54.33 per hour, depending on experience, location, and employer.

What is a Remote Production Support job?

A Remote Production Support job involves monitoring, troubleshooting, and maintaining production systems to ensure smooth operations. Responsibilities often include diagnosing technical issues, deploying updates, and collaborating with development teams to resolve incidents. This role requires strong problem-solving skills, familiarity with system monitoring tools, and the ability to work under pressure. Since the job is remote, effective communication and time management are essential for success.

What are the key skills and qualifications needed to thrive in the Remote Production Support position, and why are they important?

To excel as a Remote Production Support professional, you need strong analytical and troubleshooting abilities, a solid understanding of production systems, and relevant experience or education in IT or engineering. Familiarity with monitoring tools (like Splunk or Nagios), ticketing systems (such as Jira or ServiceNow), and remote access solutions is typically required, along with certifications like ITIL or CompTIA A+ being advantageous. Excellent communication, problem-solving skills, and adaptability are crucial for collaborating across distributed teams and addressing urgent technical issues. These skills and qualifications are vital to effectively maintain uptime, resolve incidents quickly, and ensure smooth production operations in a remote context.

What are some common challenges faced by Remote Production Support professionals, and how can I prepare for them?

Remote Production Support professionals often encounter challenges such as troubleshooting issues without direct physical access to systems, managing incidents across different time zones, and prioritizing multiple urgent requests simultaneously. To prepare, it’s important to develop strong remote diagnostic skills, become proficient with a wide range of monitoring and collaboration tools, and familiarize yourself with the standard operating procedures of distributed teams. Clear and effective communication is essential, as you'll frequently coordinate with engineering, development, and operations teams to resolve issues promptly. Proactively staying current with system updates and best practices will also help you deliver timely support in a fast-paced environment.
More about Remote Production Support jobs
What are the most commonly searched types of Production Support jobs in Philadelphia, PA? The most popular types of Production Support jobs in Philadelphia, PA are:
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What job categories do people searching Remote Production Support jobs in Philadelphia, PA look for? The top searched job categories for Remote Production Support jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Remote Production Support jobs? Cities near Philadelphia, PA with the most Remote Production Support job openings:
Remote Production Support jobs near you

Production Support Lead

Futran Tech Solutions Pvt. Ltd.

Philadelphia, PA • On-site, Remote

$19 - $26/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Production Support Lead
Philadelphia, PA (Remote)
What is in it for you?
As a Production Support Lead, you'll lead production support operations for healthcare payer systems.
  • 10+ years of IT experience with at least 3-5 years in Production Support leadership roles
  • Healthcare / Payer / Care Management domain experience (mandatory)
  • Strong hands-on expertise in:
    • .NET technologies (C#, ASP.NET, Web APIs)
    • SQL Server (advanced querying, performance tuning, database design)
    • SSIS (development, troubleshooting, and optimization of ETL processes)
  • Proven experience managing high-volume, business-critical production environments
  • Experience with incident management, RCA, and service improvement
  • Ability to work onsite and collaborate with cross-functional teams

Apply