ZipRecruiter

Log In

2

Remote Production Support Jobs in Ontario (NOW HIRING)

Rivalry

Support QA processes to ensure the product meets goals and quality standards. * Liaise with ... Remote and flexible working arrangements. * Open Paid Vacation. * Free video games! Every Rivalry ...

Rivalry

Support QA processes to ensure the product meets goals and quality standards. * Liaise with ... Remote and flexible working arrangements. * Open Paid Vacation. * Free video games! Every Rivalry ...

Rivalry

Support QA processes to ensure the product meets goals and quality standards. * Liaise with ... Remote and flexible working arrangements. * Open Paid Vacation. * Free video games! Every Rivalry ...

1Valet

Systems Analyst - Technical Support

Toronto, ON · Remote

Provide remote support via tools such as Remote Desktop Management (RDM) and VPN to troubleshoot ... QA, Product Management, and Installation, to address complex technical challenges. Escalate ...

Nymi

... production. We built the Nymi Band and Connected Worker Platform to fill this critical gap in the ... You will lead a team of three to four remote technical specialists while remaining hands-on in ...

CIBC

Consultant, Application Operations DBA

Toronto, ON · Remote

Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview. How you'll succeed * Production Support - Monitor and optimize performance of ...

Generac

Customer Support Specialist

Toronto, ON · On-site +1

CA$23.07/hr

The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st ... Fully remote full time positions * Individuals are assigned 5 shifts per week, with 2 consecutive ...

Rivalry

As a Product Manager, you will be responsible for product management aligned to core areas of the ... Execute and support improvement of Agile processes * Lead by example and empower others to be ...

Rivalry

As a Product Manager, you will be responsible for product management aligned to core areas of the ... Execute and support improvement of Agile processes * Lead by example and empower others to be ...

Rivalry

As a Product Manager, you will be responsible for product management aligned to core areas of the ... Execute and support improvement of Agile processes * Lead by example and empower others to be ...

Rivalry

As a Product Manager, you will be responsible for product management aligned to core areas of the ... Execute and support improvement of Agile processes * Lead by example and empower others to be ...

Rivalry

Planning and oversight of the product roadmap for game initiatives ... Collaborate to understand game concepts and support the Games team with lean and rapid prototyping ...

previous pagenext page

Showing results 21-40

All JobsProduction Support JobsRemote Production Support JobsRemote Production Support Jobs in Ontario

Remote Production Support information

What are the key skills and qualifications needed to thrive in remote production support, and why are they important?

To excel as a Remote Production Support professional, you need strong analytical and troubleshooting abilities, a solid understanding of production systems, and relevant experience or education in IT or engineering. Familiarity with monitoring tools (like Splunk or Nagios), ticketing systems (such as Jira or ServiceNow), and remote access solutions is typically required, along with certifications like ITIL or CompTIA A+ being advantageous. Excellent communication, problem-solving skills, and adaptability are crucial for collaborating across distributed teams and addressing urgent technical issues. These skills and qualifications are vital to effectively maintain uptime, resolve incidents quickly, and ensure smooth production operations in a remote context.

What are some common challenges faced by remote production support professionals, and how can I prepare for them?

Remote Production Support professionals often encounter challenges such as troubleshooting issues without direct physical access to systems, managing incidents across different time zones, and prioritizing multiple urgent requests simultaneously. To prepare, it’s important to develop strong remote diagnostic skills, become proficient with a wide range of monitoring and collaboration tools, and familiarize yourself with the standard operating procedures of distributed teams. Clear and effective communication is essential, as you'll frequently coordinate with engineering, development, and operations teams to resolve issues promptly. Proactively staying current with system updates and best practices will also help you deliver timely support in a fast-paced environment.

What is a remote production support?

A Remote Production Support job involves monitoring, troubleshooting, and maintaining production systems to ensure smooth operations. Responsibilities often include diagnosing technical issues, deploying updates, and collaborating with development teams to resolve incidents. This role requires strong problem-solving skills, familiarity with system monitoring tools, and the ability to work under pressure. Since the job is remote, effective communication and time management are essential for success.

What are the most commonly searched types of Production Support jobs in Ontario? The most popular types of Production Support jobs in Ontario are:
What are popular job titles related to Remote Production Support jobs in Ontario? For Remote Production Support jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Remote Production Support jobs in Ontario look for? The top searched job categories for Remote Production Support jobs in Ontario are:
Remote Production Support jobs near you
Infographic showing various Remote Production Support job openings in Ontario as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 100% Remote job distribution.

Product Manager, Payments (Remote)

Rivalry

On-site, Remote

Full-time

PTO

Re-posted 3 days ago

Job description

Description
TL/DR:
As a Product Manager you will guide and drive strategies for our Payments team. You will work closely with a cross-functional team of payment implementation specialists, programmers, designers and stakeholders to execute payment strategies for the product. Coordinating with other departments and stakeholders you will help launch improvements to payments to improve the overall customer and internal experience. 

The nitty-gritty:
  • Lead product planning and execution efforts for the payments squad including defining roadmap, features and requirements.
  • Represent and communicate payments product strategy to key stakeholders.
  • Work with the a cross functional team of payment implementation specialists, designers, programmers to execute payments product roadmap initiatives
  • Prioritize and maintain the sprint backlog balancing requirements of all stakeholders.
  • Responsible for establishing and analyzing success metrics for payments and new features released to track uptake and identify opportunities for improvement.
  • Assess product development sprints and enhancement opportunities while monitoring sprint including tracking team velocity.
  • Leverage team members and resources to execute a product roadmap as quickly as possible; iterating on timelines that make sense.
  • Lead by example and empower others to be effective, process-driven, accountable, and autonomous.
  • Execute and support improvement of Agile processes.
  • Foster a safe environment for your team where transparency and candid communication is encouraged.
  • Support QA processes to ensure the product meets goals and quality standards.
  • Liaise with external third party payment providers to support integrations and troubleshooting.
  • Collaborate with other Product Managers to effectively deliver on Rivalry’s product strategy.

Your stats:
  • 5+ years of product management / ownership experience.
  • Experience working with payments in a regulated environment.
  • Customer-centric mindset with the capability of translating that into the product development process, user experience and design.
  • Experience managing and maintaining the product development lifecycle in platforms such as Jira or other similar software.
  • Experience building and launching products with engineering teams.
  • Experience and interest in diving deep into data analysis to analyze impact of product changes and support product decision making.
  • Strong investigation, prioritization, negotiation and organization skills.
  • Strong and comfortable in working with others remotely.
  • Experience working with external vendors to deliver on a solution.
  • Experience working with agile development teams.
  • Experience working with payment aggregators and payment service providers an asset
  • Experience working with payment systems that process money in and out
  • English fluency.

Our Stats
  • We offer a competitive salary and total rewards package.
  • A chance to work in one of the most exciting and rapidly growing industries.
  • Work with an extremely talented team who share a love for video games and esports on truly innovative projects.
  • See your performance in real time, be part of a supportive team with a focus on training, coaching and continual improvement, and benefit from yearly salary reviews.
  • Remote and flexible working arrangements.
  • Open Paid Vacation. 
  • Free video games! Every Rivalry employee gets a monthly stipend.
  • + more!