Remote Production Support Jobs in California (NOW HIRING)

OptumInsightis improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, andultimately consumers. Our deepexpertisein the industry and innovative technology empower us to help organizations reduce costs while improving risk management,qualityand revenue growth. Ready to help us deliver results that improve lives?Join us to startCaring. Connecting. Growing together.  

We are seeking a senior Health IT Business Analyst / Integration Analyst - Remote to support end-to-end interoperability and interface delivery in a live healthcare environment. This role requires hands-on Epic Bridges interface development and production support, expert-level InterSystems Ensemble (HL7 engine) experience, and the ability to independently troubleshoot interface failures in a 24x7 setting. The ideal candidate can translate clinical/business requirements into HL7 mappings and partner with technical and non-technical stakeholders to deliver stable, compliant (HIPAA) integrations with minimal ramp-up time.

You'llenjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:  

• Develop, enhance, and support HL7 v2.x interfaces using InterSystems Ensemble/IRIS as the primary integration engine
• Design, build, and support Epic Bridges interfaces and related interoperability workflows, including vendor interfaces connected to Epic
• Perform message analysis, mapping, and troubleshooting for common HL7 message types (ADT, ORM, ORU, SIU, DFT) and resolve interface failures independently
• Translate clinical/business requirements into HL7 mappings and integration specifications; create and maintain interface specs, mapping documents, and support guides
• Perform Epic-side build/configuration changes required to enable or modify interfaces
• Support Epic upgrade cycles, including Nova Notes review, regression testing, and end-to-end validation
• Monitor interface queues and transaction logs for errors/latency; coordinate remediation and communicate status and impact to non-technical stakeholders
• Ensure data exchange complies with HIPAA and organizational security standards; support secure connectivity patterns as required

You'llbe rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well asprovidedevelopment for other roles you may be interested in.

Required Qualifications: 

• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience)
• Epic Bridges certification 
• 5 years hands-on Epic Bridges interface development and production support in a healthcare environment (certification required; hands-on build/support-not certification only)
• 5 years hands-on HL7 v2.x development and production support using InterSystems Ensemble/IRIS in a healthcare environment
• Expert-level InterSystems Ensemble experience used as an HL7 engine (not junior/in-training/shadowing)
• Proven experience analyzing, mapping, and troubleshooting HL7 message types including ADT, ORM, ORU, and SIU (or equivalent)
• Ability to independently troubleshoot and resolve Ensemble interface failures without direct supervision
• Experience performing Epic-side build changes to enable or modify interfaces
• Experience supporting vendor interfaces connected to Epic and supporting Epic upgrade cycles (Nova Notes review and regression testing)
• Experience supporting live hospital or large multi-facility health system integrations in a live Epic environment
• Proven extensive knowledge of how Epic Bridges and Ensemble interact during message flow and error scenarios
• Proven solid verbal and written communication skills, including the ability to explain issues clearly to non-technical stakeholders
• Experience working in HIPAA-regulated healthcare IT environments
• Experience supporting 24x7 production and on-call environments

Preferred Qualifications: 

• Epic Data Courier certification
• Epic Care Everywhere experience
• FHIR and/or API-based integration experience
• Secure transport and file transfer (VPN/TLS, SFTP) configuration and support experience
• Experience with HIEs, external registries, and cloud integration patterns
• Additional scripting/programming experience (e.g., Python, Java, .NET, JavaScript)

*All employees working remotely will berequiredto adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age,locationand income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalizedgroupsand those with lower incomes. We are committed to mitigating our impact on the environment and enabling and deliveringequitablecare that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is adrug -free workplace. Candidatesare required topass a drug test before beginning employment.