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Remote Production Support Engineer Jobs in Cary, NC

This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

This position is a remote position or is a hybrid position in any of the following offices ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

If you are not located near one of these listed officed a remote working opportunity will be ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

Principal Cloud Engineer

Raleigh, NC · Remote

$170K - $199K/yr

Overview This is a remote role open for multiple markets across the United States. Senior technical leader for Product & Experience. Responsible for platform architecture, engineering standards ...

Principal Cloud Engineer

Raleigh, NC · Remote

$170K - $199K/yr

Overview This is a remote role open for multiple markets across the United States. Senior technical leader for Product & Experience. Responsible for platform architecture, engineering standards ...

Overview This is a remote role that may only be hired in the following location(s): Arizona, North ... This position provides complex technical support for the Bank's data or voice network ...

Showing results 21-40

Remote Production Support Engineer information

See Cary, NC salary details

$16

$44

$74

How much do remote production support engineer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote production support engineer in Cary, NC is $44.44, according to ZipRecruiter salary data. Most workers in this role earn between $37.40 and $48.75 per hour, depending on experience, location, and employer.

What is a remote production support engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a remote production support engineer?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by remote production support engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.

What are the most commonly searched types of Production Support Engineer jobs in Cary, NC?

The most popular types of Production Support Engineer jobs in Cary, NC are:

What are popular job titles related to Remote Production Support Engineer jobs in Cary, NC?

For Remote Production Support Engineer jobs in Cary, NC, the most frequently searched job titles are:

What job categories do people searching Remote Production Support Engineer jobs in Cary, NC look for?

The top searched job categories for Remote Production Support Engineer jobs in Cary, NC are:

What cities near Cary, NC are hiring for Remote Production Support Engineer jobs?

Cities near Cary, NC with the most Remote Production Support Engineer job openings:

Infographic showing various Remote Production Support Engineer job openings in Cary, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $92,439 per year, or $44.4 per hour.

Dir-Data Platform Engineering (Full-time Remote, North Carolina Based)

Alliance Health

Morrisville, NC • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

The Director-Data Platform Engineering is responsible for the strategic leadership, governance, and delivery of Alliance Health’s modern cloud based data engineering platform, replacing the legacy Enterprise Data Warehouse operating model.

The Director-Data Platform Engineering provides enterprise accountability for the design, development, operation, and continuous evolution of the data platform, ensuring secure, scalable, and high quality data products that support analytics, reporting, interoperability, regulatory compliance, and organizational decision making. The Director leads the Data Platform Engineering team and oversees the phased migration and sunset of legacy EDW capabilities as data domains transition to the modern platform.

This position is full-time remote. Selected candidate must reside in North Carolina and be willing to travel to the home office (Morrisville, NC) for onsite team meetings as needed.

Responsibilities & Duties

Data Platform Strategy and Enterprise Leadership

  • Define, own, and execute the enterprise data platform strategy and roadmap aligned with Alliance Health’s Data Modernization Initiative
  • Lead the transition from legacy EDW architecture to a cloud native Lakehouse and data engineering platform
  • Establish platform success metrics related to scalability, reliability, performance, cost management, and business value
  • Serve as the executive level authority for enterprise data platform direction and technical decision making

Organizational Leadership and Workforce Development

  • Lead and develop the Data Platform Engineering team, including the Cloud Data Architect, Lead Cloud Data Engineer, Cloud Data Engineers, Data Quality Engineer, Business Analyst, and Data Governance Analyst
  • Establish role clarity, career pathways, and performance expectations aligned with Alliance Health’s IT Job Architecture
  • Coach and mentor senior technical staff to strengthen leadership capability, engineering discipline, and platform ownership
  • Build a sustainable internal delivery model that reduces long term reliance on consultants

Engineering Governance and Technical Oversight

  • Establish and enforce enterprise standards for data ingestion, transformation, and serving layers, medallion and Lakehouse architecture patterns, CI/CD, DevOps, and environment management, and monitoring, observability, and production support
  • Provide oversight and approval for complex architecture and solution designs impacting the enterprise data platform
  • Ensure consistency of engineering practices across data domains and delivery teams

Data Quality, Security, and Regulatory Compliance

  • Ensure enterprise wide data quality standards, validation frameworks, and monitoring capabilities are implemented
  • Partner with Security, Compliance, and Governance teams to ensure adherence to HIPAA and HITECH requirements, data classification, encryption, access controls, and audit logging
  • Maintain accountability for platform stability, incident response, and root cause remediation

Program Delivery and Legacy EDW Sunset

  • Provide executive oversight for data domain migrations, analytics and reporting modernization, and decommissioning of legacy EDW assets
  • Manage cross functional dependencies, delivery risks, and sequencing of modernization activities
  • Ensure transparent reporting on delivery status, risks, and outcomes to executive leadership

Stakeholder Engagement and Executive Communication

  • Act as the primary liaison between IT leadership, business stakeholders, analytics teams, and external partners for data platform initiatives
  • Translate business and regulatory requirements into scalable technical capabilities
  • Communicate platform strategy, risks, progress, and outcomes to executive leadership

Minimum Requirements

Education & Experience

Required:

Bachelor’s degree in computer science or a related field, with six (6) years of experience with increasing responsibilities in data engineering, data architecture, or enterprise data platform leadership and three (3) years of experience in people management, platform governance, and cross functional delivery. Demonstrate experience leading enterprise scale data platforms on Microsoft Azure, including data Lakehouse or data warehouse modernization initiatives.

Experience should also include operating in regulated environments, preferably healthcare, with responsibility for data security, privacy, and compliance outcomes.

The following technical certification (or comparable) is required:

  • Databricks Certified Data Engineer Professional

Preferred:

Master’s degree in computer science or a related field, with five (5) years of progressively responsible experience in data engineering, data architecture, or enterprise data platform leadership preferred.

Any of the following or comparable technical certification is preferred:

  • Microsoft Azure Solutions Architect Expert
  • Databricks Certified Professional
  • Azure Security Engineer Associate (AZ 500)

Knowledge, Skills, & Abilities

  • Implementing and maintaining enterprise-scale Medallion data platforms on Microsoft Azure
  • Databricks Development
  • Python, SQL, PySpark, SQL, and modern data engineering frameworks
  • Azure Data Services: ADLS Gen2, Data Factory, Synapse
  • DevOps, Git and CI/CD best practices
  • Agile methodology and tools
  • HIPAA/HITECH compliance in cloud architectures
  • Technical documentation skills
  • Communication and organizational skills
  • Ability to work independently and in a team setting
  • Azure Platform Architect Accreditation

Employment for this position is contingent upon a satisfactory background and credit check, which will be performed after acceptance of an offer of employment and prior to the employee's start date. 

Salary Range 

$131,191-$167,268/Annually 

Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity. 

An excellent fringe benefit package accompanies the salary, which includes:  

  • Medical, Dental, Vision, Life, Long Term Disability
  • Generous retirement savings plan
  • Flexible work schedules including hybrid/remote options
  • Paid time off including vacation, sick leave, holiday, management leave
  • Dress flexibility