About Us: Carefeed is the platform senior living and long-term care providers use to bring order, clarity, and calm to their day. By replacing paper, calls, and disconnected tools with an all-in-one platform, Carefeed digitizes and automates the work that takes teams away from residents and families.Â
Carefeed works alongside existing EHR and HR systems and supports the way providers already operate. It reduces strain, keeps communities organized, and gives staff the time and confidence to focus on what matters most. Providers choose Carefeed because it is simple to learn, powerful in practice, and built for the realities of multi-community care.Â
Trusted by thousands of communities across the US and Canada, Carefeed helps every organization deliver a better experience for residents, families, and the teams who care for them.Â
About the Opportunity: We are seeking a Senior Product Manager, Admissions to own and evolve Carefeed's platform. This is a highly impactful role for a product leader who enjoys tackling complex problems, defining clear product strategy, and delivering highquality solutions in a rapidly growing market.Â
Responsibilities:Â
Product Strategy & VisionÂ
- Own the vision, strategy, and roadmap for Carefeed's Admissions Product capabilitiesÂ
- Define and communicate clear product goals aligned with company objectivesÂ
- Balance shortterm customer needs with longterm platform scalability and technical healthÂ
- Identify opportunities to simplify workflows, improve usability, and unlock new value across the platformÂ
Discovery & Customer UnderstandingÂ
- Deeply understand customer workflows, pain points, and success metrics through research, feedback, and dataÂ
- Partner with Customer Success and Sales to synthesize customer insights and prioritize impactful workÂ
- Translate complex customer needs into clear, actionable product requirementsÂ
Execution & DeliveryÂ
- Lead crossfunctional teams through discovery, planning, delivery, and iterationÂ
- Write clear product requirements, user stories, and acceptance criteriaÂ
- Own backlog prioritization and scope decisions, making thoughtful tradeoffsÂ
- Ensure timely, highquality delivery of features and improvementsÂ
Collaboration & LeadershipÂ
- Partner with Engineering to ensure technical feasibility, quality, and scalabilityÂ
- Collaborate with Design to deliver intuitive, usercentered experiencesÂ
- Serve as a trusted partner to Sales and GTM to drive customer successÂ
Quality, Compliance & ReliabilityÂ
- Ensure product functionality meets high standards for reliability, performance, and security and complianceÂ
- Champion product quality, usability, and consistency across the platformÂ
Required QualificationsÂ
- 5-8+ years of Product Management experienceÂ
- Proven experience leading complex, crossfunctional product initiativesÂ
- Strong ability to translate customer and business needs into clear product strategy and execution plans Â
- Excellent written and verbal communication skillsÂ
- Experience working closely with engineering on technically complex systems Â
- Strong analytical and problemsolving skills, with a datainformed mindsetÂ
Preferred QualificationsÂ
- Experience in healthcare, health tech, or other regulated industriesÂ
- Experience with B2B SaaS products and platformlevel capabilitiesÂ
- Experience scaling products from 0 to 1Â
Work Location:Â Remote based in the US or on-site in Chicago, IL or Cincinnati, OHÂ
What You'll Love: Â
- Join a fast-growing startup making a real impact in the lives of senior care providers and their communitiesÂ
- Comprehensive medical, dental, and vision insurance to support your health and well-beingÂ
- 401(k) plan to help you plan for the futureÂ
- Paid vacation, sick time, and company-paid holidays to support work-life balanceÂ
- A culture that values growth and development, with opportunities to grow your career as we scaleÂ
Carefeed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Â