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Remote Product Data Management Jobs in Colorado (NOW HIRING)

BETSOL

CCaaS GCP Product Owner

Broomfield, CO · On-site +1

BETSOL's Data Management product lines include Zmanda (Zmanda.com). BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for our ...

UnitedHealth Group

Solution Architect - Remote

Denver, CO · Remote

$112K - $193K/yr

... PACS, Master Data Management (MDM), Electronic Health Record Systems (Epic is a plus), and ... Evaluate AI tools and products for enterprise utilization to streamline workflows, automate tasks ...

New

Husch Blackwell LLP

Data Engineering Manager

Denver, CO · On-site +1

... data products. They uphold standards for quality, lineage, documentation, and access control ... Lead the planning, deployment, and ongoing management of data engineering initiatives and related ...

Husch Blackwell Llp

Data Engineering Manager

Denver, CO · On-site +1

... data products. They uphold standards for quality, lineage, documentation, and access control ... Lead the planning, deployment, and ongoing management of data engineering initiatives and related ...

Datavail

Senior Project Manager

Boulder, CO · Remote

Lead and direct a remote project team to be successful ... This position will focus on delivery of solutions inside our Data Management/Analytics business ...

Datavail

Senior Project Manager

Boulder, CO · Remote

Lead and direct a remote project team to be successful ... This position will focus on delivery of solutions inside our Data Management/Analytics business ...

Roundup River Ranch

Database Manager

Gypsum, CO · On-site +1

$60K - $70K/yr

... based, remote work, occasional travel Reports To - Vice President of Advancement Status ... data management. In this role the Database Manager will report to the VP of Advancement and provide ...

Workday

Sr Product Marketing Manager, Financials

Boulder, CO · On-site +1

$125K - $164K/yr

... data management, or ERP software. * Enterprise application ecosystems, modern BI, financial data ... Those in our remote "home office" roles also have the opportunity to come together in our offices ...

FinFolio

We make wealth management simpler! * A SaaS solution that is the back office for professional ... Help support an amazing, best-in-class product that is fun to use * Competitive salary + health ...

Nourish

Research Associate

Denver, CO · On-site +1

... product, data, and commercial teams. This role is full-time and open to NYC-based or remote ... Manage research data and monitor study health -- Pull, organize, and QC research datasets; maintain ...

Initio Capital

Software Product Analyst

Denver, CO · Remote

This is a remote, flexible role for candidates who are analytical, commercially curious, and ... Analyze data, documents, websites, interviews, and public information to form concise ...

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Showing results 21-40

All JobsProduct Data Management JobsRemote Product Data Management JobsRemote Product Data Management Jobs in Colorado

Remote Product Data Management information

What is the difference between Remote Product Data Management vs Remote Product Data Analyst?

AspectRemote Product Data ManagementRemote Product Data Analyst
Primary RoleManaging and maintaining product data accuracy, consistency, and completeness across platformsAnalyzing product data to generate insights, reports, and support decision-making
Skills & CertificationsData management, database skills, Excel, ERP systemsData analysis, SQL, Excel, visualization tools
Work EnvironmentCollaborates with product teams, data teams, and ITWorks with marketing, product, and analytics teams

While both roles involve working with product data, Remote Product Data Management focuses on maintaining data integrity and organization, whereas Remote Product Data Analysts interpret data to inform business decisions. Both roles require strong analytical skills and familiarity with data tools, but their core responsibilities differ in scope and purpose.

What are the most commonly searched types of Product Data Management jobs in Colorado? The most popular types of Product Data Management jobs in Colorado are:
What are popular job titles related to Remote Product Data Management jobs in Colorado? For Remote Product Data Management jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Product Data Management jobs in Colorado look for? The top searched job categories for Remote Product Data Management jobs in Colorado are:
What cities in Colorado are hiring for Remote Product Data Management jobs? Cities in Colorado with the most Remote Product Data Management job openings:
Remote Product Data Management jobs near you

CCaaS GCP Product Owner

BETSOL

Broomfield, CO • On-site, Remote

Full-time

Posted 23 days ago

Job description

Company Description
BETSOL is a cloud-first digital transformation and data management company offering products and solutions to both enterprises and consumers. BETSOL's Data Management product lines include Zmanda (Zmanda.com). BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for our customers. Our engineering team, with its several patents, delivers award-winning products and solutions in over 40 countries. Our work locations are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee centric organization. Learn more at betsol.com
Job Description
We are seeking an experienced Product Owner for a Contact Center Cloud Platform (CCaaS and GCP) to lead backlog ownership, prioritization, work definition, and delivery planning for cloud-based contact center capabilities. This role serves as the primary liaison between Contact Center Operations, Product Management, Engineering, Architecture, Security, Infrastructure, and third-party technology partners.
You will translate business demand into implementation-ready work, facilitate cross-enterprise prioritization, manage a healthy backlog, and drive successful Program Increment (PI) planning and execution. The ideal candidate combines strong Product Owner execution skills with practical experience supporting Contact Center as a Service (CCaaS) platforms, cloud technologies, AI-driven customer engagement solutions, and large-scale Agile delivery practices.
The role focuses on capabilities supporting customer service operations including voice, digital engagement, conversational AI, call recording, workforce optimization, analytics, agent experience, and cloud platform enablement.
Responsibilities
Time is allocated roughly as follows:
  • Backlog Ownership, Grooming and Prioritization: 35%
  • User Story Development and Work Definition: 20%
  • Cross-Enterprise Prioritization and Stakeholder Management: 20%
  • PI Planning, Dependency Management and Agile Delivery: 15%
  • Contact Center and CCaaS Platform Ownership: 5%
  • Governance, Security and Compliance: 5%

Backlog Ownership, Grooming & Prioritization (35%)
  • Own and maintain the Contact Center GCP backlog.
  • Lead backlog refinement and grooming sessions across multiple delivery teams.
  • Ensure a continuous pipeline of implementation-ready work exists for engineering teams.
  • Prioritize features, enhancements, technical debt, compliance activities, and operational improvements based on business value and strategic objectives.
  • Establish backlog health standards, work readiness criteria, and prioritization frameworks.
  • Balance competing priorities across business, operations, architecture, infrastructure, and engineering organizations.

User Story Development & Work Definition (20%)
  • Translate business demand into actionable user stories.
  • Write clear, concise, implementation-ready user stories with detailed acceptance criteria.
  • Partner with CCaaS IT product owners, architects, engineers, and business stakeholders to clarify requirements.
  • Ensure work meets Definition of Ready standards prior to planning events.
  • Facilitate requirements workshops and backlog refinement activities.
  • Validate delivered functionality against business goals and customer outcomes.

Critical success factor: Demonstrated ability to independently create and refine implementation-ready user stories for complex cloud, contact center, and customer engagement solutions.
Cross-Enterprise Prioritization & Stakeholder Management (20%)
  • Serve as the primary liaison between the GCP scrum teams and technology delivery teams.
  • Facilitate demand intake and prioritization discussions across enterprise stakeholders.
  • Manage competing requests and negotiate tradeoffs between business objectives and technical constraints.
  • Build alignment among Contact Center Operations, Digital Product Teams, Architecture, and CCaaS Platform Partners.
  • Communicate roadmap priorities, delivery commitments, and dependency impacts.
  • Drive consensus among diverse stakeholder groups.

PI Planning, Dependency Management & Agile Delivery (15%)
  • Lead preparation activities for Program Increment (PI) Planning.
  • Facilitate story readiness reviews and planning workshops.
  • Coordinate dependency identification and resolution across multiple teams.
  • Support quarterly planning, release planning, capacity planning, and roadmap execution.
  • Partner with Scrum Masters, Engineering Managers, Architects, and Release Train Engineers.
  • Drive risk identification and mitigation planning.
  • Ensure alignment between strategic objectives and delivery commitments.

Critical success factor: Experience facilitating PI Planning events within SAFe or other scaled Agile frameworks.
Contact Center & CCaaS Platform Ownership (5%)
  • Partner with CCaaS IT product owners to identify opportunities that improve customer and agent experiences.
  • Support modernization and optimization initiatives across CCaaS and cloud platforms.
  • Drive prioritization and delivery of capabilities including voice routing, omnichannel engagement, interactive voice response (IVR), digital messaging, call recording, quality management, workforce optimization, speech analytics, agent assist, conversational AI, and reporting and analytics.
  • Collaborate with vendors and engineering teams to evaluate emerging platform capabilities.

Governance, Security & Compliance (5%)
  • Ensure security, regulatory, and compliance requirements are incorporated into delivery plans.
  • Partner with Architecture and Security teams on cloud governance initiatives.
  • Support resiliency, disaster recovery, and operational readiness objectives.
  • Ensure platform capabilities align with enterprise standards and controls.

Qualifications
Looking For
5+ years of Product Owner, Technical Product Owner, Product Management, or Agile Product Delivery experience, including 3+ years supporting cloud-based technology platforms.
Mandatory Skills
  • Expert backlog ownership and backlog grooming
  • Ability to independently write implementation-ready user stories
  • Strong cross-enterprise facilitation and prioritization experience
  • Experience leading PI Planning and quarterly planning events
  • CCaaS/contact center technology experience
  • Google Cloud Platform, AWS, or Azure experience (GCP preferred)
  • Ability to manage cross-team dependencies and influence without authority
  • Strong communication skills with both executive and technical stakeholders
  • Experience supporting customer experience and contact center transformation initiatives

Skill Detail
A. Agile Product Ownership
  • Product backlog ownership and refinement.
  • User story development, feature definition, and acceptance criteria creation.
  • Sprint planning, release planning, quarterly planning, and Program Increment (PI) Planning.
  • Dependency management, Agile metrics, and delivery forecasting.
  • Experience facilitating cross-functional prioritization across business and technology organizations.
  • Experience supporting large-scale Agile delivery programs.
  • Proven experience leading backlog grooming, story refinement, and work decomposition.
  • Experience supporting Contact Center technologies, customer engagement platforms, or customer service operations.

B. Contact Center & CCaaS
Working knowledge of the following contact center capabilities:
  • Automatic Call Distribution (ACD)
  • Interactive Voice Response (IVR)
  • Omnichannel routing and skills-based routing
  • Agent desktop applications
  • Workforce Management (WFM) and Workforce Optimization (WFO)
  • Quality Management (QM)
  • Call recording
  • Speech analytics
  • Email, chat, SMS, and social engagement platforms

C. Cloud (Google Cloud Platform)
Experience with:
  • Google Kubernetes Engine (GKE)
  • Cloud Run
  • BigQuery
  • Pub/Sub
  • Cloud Functions
  • Vertex AI
  • Apigee
  • Cloud Storage
  • Cloud Logging and Cloud Monitoring
  • Identity and Access Management (IAM)

D. Integration & Engineering
Working knowledge of:
  • REST APIs
  • Microservices architecture
  • Event-driven architecture
  • Kafka and Pub/Sub messaging
  • CI/CD pipelines and DevOps practices
  • ServiceNow integrations
  • CRM integrations

E. Analytics & Reporting
Experience utilizing BigQuery, Tableau, Power BI, Looker, contact center analytics platforms, and operational KPI dashboards, with an understanding of contact center metrics including:
  • Service Level
  • Average Speed of Answer (ASA)
  • Average Handle Time (AHT)
  • First Contact Resolution (FCR)
  • Abandonment Rate
  • Customer Satisfaction (CSAT)
  • Net Promoter Score (NPS)
  • Agent Utilization

F. Soft Skills
  • Strong communication with both executive and technical stakeholders.
  • Ability to influence without authority and manage cross-team dependencies.
  • Strong facilitation and problem-solving skills.

Good to Have
  • Preferred certifications: Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager (POPM), and/or SAFe Agilist (SA).
  • Experience supporting one or more preferred CCaaS platforms: Five9, Quality Management (Verint), Workforce Management (Verint, Aspect, NICE).
  • Experience supporting customer experience and contact center transformation initiatives.

Education
Bachelor's degree in Computer Science, Engineering, Information Technology, Business, or a related field. Equivalent experience may be considered.
Additional Information
Ideal Candidate Profile
The ideal candidate is an execution-focused Product Owner who excels at writing implementation-ready user stories, facilitating enterprise prioritization discussions, leading PI Planning activities, and managing complex cloud and contact center backlogs. They understand both the business and technology sides of customer engagement and can successfully align Contact Center Operations, engineering teams, and cloud platform capabilities to deliver measurable business outcomes.

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