Remote Process Improvement Jobs in Scranton, PA (NOW HIRING)

Berks Community Health Center is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our dynamic team, focusing on hospice care. This full-time position allows for remote work, providing flexibility while supporting individuals in a crucial stage of their lives. Our ideal candidate has a strong background in behavioral health and will contribute to improving the quality of life for patients and their families coping with serious illnesses.

Berks Community Health Center is committed to delivering comprehensive, patient-centered healthcare services to underserved communities in Wilkes Barre, Pennsylvania. We strive to foster a supportive environment that prioritizes mental and physical well-being. Our dedicated staff collaborates to ensure patients receive holistic care tailored to their unique needs, particularly through our Hospice Center, where we provide compassionate support to patients and their families during end-of-life transitions.

This full-time LCSW position is primarily remote, giving you the flexibility to work from your home office while maintaining close communication and collaboration with your team and patients. You will be supported by advanced telehealth technologies, enabling effective patient interaction and documentation. Our collaborative culture encourages engagement, continuous learning, and teamwork, focusing on integrated care within a hospice setting.

• Establish rapport quickly while effectively communicating with patients, families, Berks Community Health Center staff, and interdisciplinary team members using active listening and clear, jargon-free language.
• Conduct thorough and developmentally appropriate assessments of patients referred to our hospice center, including screenings for mental health issues such as depression, anxiety, and cognitive impairment.
• Utilize electronic medical records efficiently, ensuring detailed documentation and care plan implementation occurs within 48 hours of patient encounters.
• Create and manage a caseload of hospice patients, providing follow-up interventions and referrals as necessary to support their needs.
• Collaborate closely with primary care providers and other team members to develop integrated care plans that address the holistic needs of patients.
• Maintain a high standard of confidentiality and privacy in all patient interactions and documentation.
• Engage actively in supervision, case reviews, and quality improvement processes to enhance care delivery standards.
• Refer patients to appropriate psychiatry consultations for medication management as prescribed by BCHC medical providers.
• Facilitate connections to community resources that align with patient goals, including educational, vocational, and self-help services.
• Fulfill additional responsibilities as needed to enrich patient care and support organizational objectives.

This role focuses on patients in hospice care, where sensitivity and empathy are paramount. The ideal candidate will demonstrate cultural competence and understanding of the dynamics involved in end-of-life care, specifically supporting underserved populations and homeless individuals. Your role is crucial in ensuring that patients feel valued and understood during one of the most vulnerable periods of their lives.

• A Master’s Degree in a related Behavioral Health field.
• Current and valid LCSW licensure.
• Certification in CPR or Basic Life Support (BLS).
• A minimum of three years’ experience working in the behavioral health field, particularly with hospice patients.
• Proficient in trauma-informed care and a strong commitment to social justice principles.
• Excellent verbal and written communication skills and strong problem-solving abilities.
• Ability to navigate and utilize electronic health records effectively for patient documentation and care coordination.

• Experience working with diverse and underserved populations, particularly within hospice settings.
• Bilingual proficiency in English and Spanish is preferred to effectively communicate with a broader range of patients.
• Familiarity with population-based care principles for both preventive and chronic health conditions.

We offer a competitive salary range of USD 90,000 to 100,000 per year, commensurate with experience and qualifications. In addition, we provide a comprehensive benefits package that includes a 401(k) plan with matching, dental insurance, an employee assistance program, and flexible spending accounts aimed at supporting your financial well-being.

At Berks Community Health Center, we believe in fostering the professional development of our employees. As an LCSW, you will have access to ongoing training, healthcare integration workshops, and opportunities for upward mobility within the organization. Your contributions will not only enhance your professional skill set but also positively impact the lives of the patients you serve.

Joining Berks Community Health Center means becoming part of a passionate team dedicated to improving lives in our community. You will play a vital role in providing holistic care to vulnerable populations while working within a supportive and collaborative environment. We value innovation, compassion, and respect, striving to create a workplace where your insights and expertise contribute to meaningful patient outcomes.

If you are ready to make a difference in the lives of patients and their families as a Licensed Clinical Social Worker, please submit your application, including your resume and cover letter, to our hiring team via the Berks Community Health Center career portal. We look forward to getting to know you and discussing how you can be a part of our commitment to providing exceptional care.