Remote Process Improvement Jobs in Kentucky (NOW HIRING)

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Senior RPA Developer - Automation Anywhere (IT)

The Senior Developer, RPA, serves as a senior technical expert for the Robotic Process Automation Center of Excellence (RPA CoE). This role is responsible for the technical integrity and delivery of the automation portfolio, providing a bridge between strategic leadership and team execution. The developer focuses on the technical realization of Intelligent Automation (IA) initiatives, ensuring that the team builds stable, high-quality solutions that align with the program's long-term roadmap.

The role focuses on hands-on execution and delivering measurable results that advance strategic technology initiatives. Assists team with high-priority production escalations as needed.

Essential Duties & Responsibilities

Intelligent Automation & Agentic Solution Delivery:

• Lead the hands-on development and configuration of high-complexity automations including traditional RPA, but with a focus on the transition to Agentic workflows (LLM-based agents, autonomous decision-making loops).
• Design and implement advanced integrations involving but not limited to Document Intelligence (IDP), Natural Language Processing (NLP), and Generative AI to solve complex healthcare business problems that classic RPA cannot address.
• Conduct rapid prototyping and technical feasibility assessments for emerging automation technologies, acting as the primary engineer for "first-of-its-kind" solutions before transitioning them to the broader team for scaling.

Technical Leadership & Quality Oversight

• Serve as the technical lead for the development team; provide high-level guidance on complex logic and ensure the team is successfully adopting IA and Agentic design patterns.

• Perform deep-dive code reviews and architectural validations to ensure offshore deliverables meet DaVita's standards for security, performance, and intelligent design.

• Assist with documentation, best practices, and reusable code libraries for advanced automation components.

Strategic Production Integrity & Incident Oversight

• Act as technical point of contact during U.S. afternoon hours for critical production failures; provide clear, timely status updates to business stakeholders regarding the progress of technical resolutions.

• Translate complex technical "breaks" into understandable Root Cause Analysis (RCA) summaries for non-technical partners, ensuring they understand the cause for and resolution of production issues.

Continuous Improvement & Innovation:

• Identify, develop, and recommend best practices and process enhancements to improve efficiency and operational excellence.

• Propose innovative solutions to reduce technical debt and optimize workflows.

• Stay up to date with industry trends, emerging technologies, and project management methodologies.

Education and Requirements

Educational Background:

• A bachelor's degree in information technology, Business Administration, Computer Science, or a related field is required. A master's degree is preferred.

Professional Experience:

• Minimum of 5+ years of experience in technology delivery, with at least 3 years of hands-on experience in RPA and Intelligent Automation.
• Mastery of at least one major RPA platform (Automation Anywhere strongly preferred).
• Familiarity with Agentic/AI frameworks (e.g. Python, LLMs, and API integration) is a significant advantage.
• Demonstrated ability to manage organizational change and facilitate the adoption of modern technologies (e.g., Artificial Intelligence)
• Proven success in providing technical oversight to development teams.
• Good understanding of engineering tools and experience working within technology teams.

Technology Project Delivery & Portfolio Management Methodologies Proficiency:

• Hands-on experience utilizing project management tools such as Jira and Confluence.
• Practical experience with Agile, Scrum, or other recognized project delivery methodologies.
• Demonstrated success in managing multiple projects concurrently within a fast-paced environment.
• Understanding of technology portfolio management principles and governance frameworks.

Process Improvement:

• Familiarity with process improvement techniques and methodologies, such as Lean, Six Sigma, Root Cause Analysis (RCA), and process mapping.

Communication, Collaboration, and Influence:

• Ability to work effectively with cross-functional and geographically disbursed teams and influence stakeholders across all organizational levels.
• Excellent verbal and written communication skills.
• Strong analytical, problem-solving, and critical thinking abilities.

Certificates, Licenses, and Registrations

• Preferred: Professional certifications such as Automation Anywhere Certified Master RPA Professional (Automation 360).

Travel and Time Requirements

• This role may require a mix of remote and in-office work, travel to DaVita locations, Vendor or project sites, and flexibility to accommodate project needs across time zones.

Additional Requirements

Language Skills: Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position.

ADA/Reasonable Accommodations: DaVita provides reasonable accommodations to enable otherwise qualified individuals with disabilities to perform the essential Physical and/or Mental functions of a position.

Work Environment: Level III - Moderate noise (e.g., business office with computers or printers, light traffic).

Visual: Vision adequate to perform the essential duties/responsibilities of position.

Physical Demands: Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following activities:

• Manual dexterity as required for specific equipment and ability to use computer keyboard and peripheral.

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

About Information Technology

The Information Technology Department designs, develops and maintains software programs required to keep DaVita on the leading edge of medical technology. DaVita's Information Technology Department has both clinic facing and non-clinic facing subgroups that provide our clinician teammates the tools to provide quality patient care. DaVita IT utilizes designers, developers, system architects, project managers, application architects, nurses, trainers and many more professionals to incorporate the technology needs of our clinicians, business and physician customers.
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
To learn more about our Village and the world of dialysis, click here.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-SM5

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.