The Observability Platform team is seeking a Senior Manager of Engineering to build and lead a centralized platform capability that gives Smartsheet full-stack visibility into our most complex and ...
The Observability Platform team is seeking a Senior Manager of Engineering to build and lead a centralized platform capability that gives Smartsheet full-stack visibility into our most complex and ...
... processes * Experience applying AI-assisted coding workflows and Model Context Protocol ... Managing IAM engineers and technical workstreams across solution design, build, testing, deployment ...
... processes * Experience applying AI-assisted coding workflows and Model Context Protocol ... Managing IAM engineers and technical workstreams across solution design, build, testing, deployment ...
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Through our interview process, what matters most is that you can always explain your approach ... As a Machine Learning Engineering Manager on this team, you will lead a hybrid team of ML engineers ...
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... engineering and partner teams to build a scalable remote assistance product that can support ... processes that enable effective day-to-day execution.- Establish metrics and feedback loops to ...
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Senior Engineering Project Manager
Redmond, WA · Remote
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Senior Engineering Project Manager
Redmond, WA · Remote
$85 - $93/hr
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Senior Engineering Project Manager
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$85 - $93/hr
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Senior Engineering Project Manager
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$85 - $93/hr
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OSP Engineer Remote
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$24 - $30/hr
The engineer will work closely with construction teams, project managers, and clients to process ... Remote
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OSP Engineer Remote
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Remote Process Engineering Manager information
See Seattle, WA salary details
$23.9K - $41.4K
2% of jobs
$41.4K - $59K
0% of jobs
$59K - $76.5K
0% of jobs
$76.5K - $94K
7% of jobs
$110.2K is the 25th percentile. Wages below this are outliers.
$94K - $111.6K
17% of jobs
$111.6K - $129.1K
17% of jobs
The median wage is $136.7K / yr.
$129.1K - $146.7K
16% of jobs
$161.5K is the 75th percentile. Wages above this are outliers.
$146.7K - $164.2K
19% of jobs
$164.2K - $181.7K
14% of jobs
$181.7K - $199.3K
6% of jobs
$199.3K - $216.8K
2% of jobs
$23.9K
$139.4K
$216.8K
How much do remote process engineering manager jobs pay per year?

Senior Manager, Engineering - Observability Platform (Remote Eligible)
Bellevue, WA • Remote
Other
Posted 22 days ago
Smartsheet rating
8.4
Based on 5 frontline employees who took The Breakroom Quiz
66th of 202 rated software companies
Job description
The Observability Platform team is seeking a Senior Manager of Engineering to build and lead a centralized platform capability that gives Smartsheet full-stack visibility into our most complex and consequential systems. This role owns the engineering strategy and execution for a dedicated platform consolidating multiple platforms, serving engineering teams across the company, including the Data & AI Platform, Commerce, and Infrastructure pillars.
You will lead a team based with strategic ownership spanning metrics, distributed tracing, alerting, log analytics, SLO/SLA management, and AI/ML observability integrations tied to SmartAssist and our agentic AI workstreams on Amazon Bedrock and MLflow. This is a high-leverage, high-visibility role at the intersection of platform reliability and AI-native engineering.
You Will:Team & Platform Leadership- Lead a team of engineers focused on observability platform engineering, driving build-out of a unified observability stack used by all engineering teams at Smartsheet.
- Own and evolve the platform's technical roadmap, consolidating multiple tooling platforms, and AI observability tooling into a coherent, scalable capability.
- Define platform standards, contribute to architectural direction, and ensure the team operates with engineering rigor and strong operational habits.
- Build and scale the team, hiring senior engineers and establishing effective global practices across distributed stakeholders.
- Lead design and delivery of centralized observability infrastructure covering metrics pipelines, distributed tracing, alerting frameworks, and log analytics across Smartsheet services.
- Drive SLO/SLA definition and tooling for platform-wide reliability visibility, partnering closely with infrastructure, platform engineering, and on-call teams.
- Own governance including instrumentation standards, cost optimization, and rollout of advanced capabilities such as APM, RUM, and custom dashboards.
- Lead architecture, scaling, and operational practices for log analytics across high-throughput production workloads.
- Establish shared observability libraries, agents, and SDKs that reduce instrumentation burden for application engineering teams.
- Build and maintain AI/ML observability integrations in partnership with the AI Platform team.
- Partner with the Data & AI Platform team to integrate MLflow tracing, Inference Tables, and LLM-as-judge evaluation pipelines into the observability stack.
- Develop dashboards and alerting for agentic AI workloads, including latency, token consumption, error rates, and evaluation metric drift.
- Contribute to the AI governance and cost observability program, providing telemetry for model usage, cost attribution, and compliance reporting.
- Serve as the primary engineering partner for platform consumers across Data & AI, Commerce, Infrastructure, and Security teams, ensuring observability needs are met across workstreams.
- Lead complex, cross-functional observability projects with high ambiguity, managing delivery risk, communicating clearly to senior stakeholders, and building alignment across teams.
- Partner with delivery partners to coordinate instrumentation across platform modernization and migration workstreams
- Contribute to quarterly and annual platform goals, reporting on key reliability and observability metrics to engineering leadership.
- Communicate platform status, risks, and roadmap progress to Engineering leadership and above audiences in a clear, executive-ready format.
- Embed on-call culture and incident management discipline into the team, ensuring clear runbooks, fast MTTR, and post-incident learning loops.
- Drive cost governance for observability tooling, including spend optimization and efficient resource management.
- Champion AI-assisted engineering practices within the team, applying tooling and automation to reduce toil and accelerate delivery.
- 10+ years of software or platform engineering experience, with strong fundamentals in distributed systems, infrastructure, and backend services.
- 3 years of engineering management experience, including direct team building, performance management, and cross-functional delivery ownership.
- Deep hands-on expertise with observability tooling: Datadog (APM, metrics, logs, alerting), OpenSearch or Elasticsearch, distributed tracing (OpenTelemetry or equivalent), and SLO/SLA management at scale.
- Proven experience operating observability platforms for high-availability, high-throughput production environments.
- Experience building and scaling engineering teams in distributed or international focus
- Strong execution track record on complex, cross-functional infrastructure programs with high ambiguity.
- Clear, direct communication (written and verbal) with both technical and non-technical audiences, including leadership and executive stakeholders.
- Proactive risk identification and status communication without prompting.
- Experience managing vendors, external delivery partners, and third-party integrations in a platform context.
- Hands-on experience with AI/ML observability: MLflow tracing, LLM evaluation pipelines, or observability for agentic AI systems.
- Familiarity with Amazon Bedrock, ECS Fargate, or LangGraph-based multi-agent architectures.
- Experience with cloud cost governance and FinOps practices for observability tooling
- Exposure to data platform observability and data quality monitoring in a lakehouse context
- Experience establishing internal developer platforms, shared libraries, or platform-as-a-service offerings for application teams.
- Prior work in SaaS environments with enterprise compliance requirements (SOC 2, FedRAMP, HIPAA).
- CS, Engineering, or equivalent degree, or commensurate practical experience.
- Legally eligible to work in the U.S. on an ongoing basis
About Smartsheet
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Bellevue, WA, US
Year founded
2005