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Location Address:

9521 San Mateo NE Albuquerque, NM 87113-2237

Summary:

Presbyterian Healthcare Services (PHS) seeks a visionary, highly technical, and strategic leader to serve as the Director of Information Management (IM) Governance and Analytics. This pivotal role sits at the intersection of data integrity and business intelligence, tasked with transforming how the enterprise perceives, accesses, and utilizes its data assets.
As the organization pivots toward a more aggressive Data-Driven Culture, the Director will be the primary architect of data democratization and literacy. The successful candidate will lead a high-performing team of Business Systems Analysts to ensure that data is not only accurate and governed but also actionable for leaders across the clinical, financial, and operational spectrum.
This is a unique opportunity for a leader who balances deep technical big data expertise with the soft skills of business liaison management. The Director will drive the evolution of Governance in PHS , moving beyond standard reporting to create a self-service ecosystem where data lineage is transparent, quality is guaranteed, and business decision-making is accelerated through automation.
Work Arrangement:
Remote: Open to applicants in the United States, excluding CA, IL, ND, NY, OH, WA, and WY.
Hybrid: For individuals within 60 miles of Albuquerque, in-office presence is required Tuesday through Thursday.

Job Description:

RESPONSIBILITIES

The Director's success will be measured by their ability to harmonize technical data management with functional business requirements. Key responsibilities include:

Strategic Leadership & Governance

• Vision & Strategy: Partner with the SVP of AO to develop the vision, goals, and objectives for the IM Governance teams.
• IM Governance: Design and integrate best-practice tools and processes (data quality standards, lineage documentation, report catalogs) to improve trust in PHS data.
• Data Literacy: Lead the "Data Democratization" movement, ensuring business users possess the tools and training to interpret data into actionable insights.

Operational Excellence

• Data and Information Management Oversight: Lead the execution of best practices to ensure tools are developed with ease-of-use and self-service capabilities in mind.
• Process Automation: Ensure work efficiencies and decrease manual efforts by leveraging enterprise data management tools and automation.
• Portfolio Management: Direct a portfolio of projects including scope definition, functional requirements, and risk management.

Business Liaison & Value Creation

• Stakeholder Management: Establish and maintain relationships with Business and IT leaders to ensure AO output meets and exceeds expectations.
• Value Storytelling: Develop a year-end "Value Story" to capture the team's contribution to PHS goals and the measurable ROI of IM Governance.
• Vendor Relations: Manage relationships and performance for requisite products and services (e.g., Collibra).

Talent & Culture

• Team Development: Manage personnel decisions (hiring, performance evaluations, disciplinary actions) for a team of high-profile technical analysts.
• Career Pathing: Facilitate the creation of career development programs and training opportunities to foster a learning culture within the AO.

Success Measures

In the first 12 to 24 months, the Director will be expected to:

• Establish Credibility: Build strong professional relationships with the SVP of AO and key business stakeholders to align data strategy with clinical and financial goals.
• Optimize Data Trust: Implement and oversee a data quality framework that reduces unnecessary variations and improves the "single version of truth" for our critical data elements supporting our enterprise measures.
• Drive Self-Service: Shift the organizational reliance from manual ad-hoc reporting to a robust self-service platform where business leaders can access real-time insights.
• Fiscal Stewardship: Manage the IM Governance budget, ensuring all investments in technology yield a high return in operational efficiency.

Additional Job Description:

Education

• Required: Bachelor's degree in a quantitative field (Statistics, Mathematics, IT, or related).

• Highly Preferred: Master's degree or Ph.D. in a related field.

Experience

• Ten (10+) years of experience in business intelligence, analytics, and reporting.

• Five (5+) years of direct management experience, specifically leading high-profile healthcare analytics projects.

• Methodological Expertise: Proven track record in Waterfall and Agile methodologies.

• Technical Depth: Significant experience with Big Data technologies (Hadoop, Spark, Kafka, Python, SQL, No-SQL) and BI/Visualization tools (Tableau, Business Objects, Cognos, SAS).

• Domain Knowledge: Deep understanding of healthcare data standards (HL7, LOINC, ICD-9/10, CPT) and groupers (DRGs, ETGs).

Skills & Competencies

• Technical Synthesis: Ability to bridge the gap between complex data mining (Machine Learning, NLP, Multivariate analysis) and practical business applications.

• Communication: Exceptional written and oral skills; ability to elicit requirements from non-technical stakeholders and present a compelling vision to senior leadership.

• Agility: Comfortable leading through change and managing complex healthcare projects with diverse, cross-functional teams.

• Ethical Standard: Strong knowledge of regulatory/data privacy practices and laws.

Benefits
Benefits are effective day-one (for .45 FTE and above) and include:

• Competitive salaries
• Full medical, dental and vision insurance
• Flexible spending accounts (FSAs)
• Free wellness programs
• Paid time off (PTO)
• Retirement plans, including matching employer contributions
• Continuing education and career development opportunities
• Life insurance and short/long term disability programs

About Us
Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system ofnine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.
Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.
We are part of New Mexico's history-and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

About New Mexico
New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.
Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.
New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.