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Remote Precious Metal Refining Jobs (NOW HIRING)

Birch Gold Group

Sales Support Specialist

Burbank, CA · Remote

Responsible for overseeing the shipping process of precious metals. Works together with vendors and ... Work Environment - The working conditions of this position include working in a remote fashion and ...

Mondo

VP / Director of Marketing

Woodland Hills, CA · Remote

$180K - $200K/yr

Fully Remote (Mountain or Pacific Time Preferred) Start Date: ASAP Duration: Permanent Compensation ... Preferred Qualifications: * Experience marketing Precious Metals, Gold & Silver IRAs, or ...

New

Mondo

VP / Director of Marketing

Woodland Hills, CA · Remote

$180K - $200K/yr

Fully Remote (Mountain or Pacific Time Preferred) Start Date: ASAP Duration: Permanent Compensation ... Preferred Qualifications: * Experience marketing Precious Metals, Gold & Silver IRAs, or ...

New

Brilliant Earth

Merchandise Planner

Secaucus, NJ · On-site +1

Merchandise Planner - Remote USA Role Overview: The Merchandise Planner will be a key member of ... Experience with attribute-based or commodity inventory planning (e.g. precious metals, gemstones or ...

Brilliant Earth

Merchandise Planner

Merchandise Planner - Remote USA Role Overview: The Merchandise Planner will be a key member of ... Experience with attribute-based or commodity inventory planning (e.g. precious metals, gemstones or ...

Retired.com

Software Engineer Manager

Raleigh, NC · Remote

... precious metals, real estate, and private equity through self-directed IRAs and other tax-advantaged accounts. We're a fully remote team building the financial infrastructure for the next generation ...

Retired.com

Software Engineer Manager

Durham, NC · Remote

... precious metals, real estate, and private equity through self-directed IRAs and other tax-advantaged accounts. We're a fully remote team building the financial infrastructure for the next generation ...

Retired.com

Software Engineer Manager

Chapel Hill, NC · Remote

... precious metals, real estate, and private equity through self-directed IRAs and other tax-advantaged accounts. We're a fully remote team building the financial infrastructure for the next generation ...

Retired.com

Software Engineer Manager

Chapel Hill, NC · On-site +1

... precious metals, real estate, and private equity through self-directed IRAs and other tax-advantaged accounts. We're a fully remote team building the financial infrastructure for the next generation ...

Aurubis AG

This is a remote role, ideally based in Houston or Dallas, TX. Account Manager (Remote) Your Tasks ... metals, alloys, and other recycled materials. Experience with selling as refining services.

Retired.com

Software Engineer Manager

Durham, NC · Remote

... precious metals, real estate, and private equity through self-directed IRAs and other tax-advantaged accounts. We're a fully remote team building the financial infrastructure for the next generation ...

Retired.com

Software Engineer Manager

Raleigh, NC · Remote

... precious metals, real estate, and private equity through self-directed IRAs and other tax-advantaged accounts. We're a fully remote team building the financial infrastructure for the next generation ...

Retired.com

Software Engineer Manager

Chapel Hill, NC · Remote

... precious metals, real estate, and private equity through self-directed IRAs and other tax-advantaged accounts. We're a fully remote team building the financial infrastructure for the next generation ...

VerAI

Staff Accountant

Aurora, CO · Remote

$40K - $50K/yr

VerAI is developing its global assets portfolio of base and precious metals with strategic partners ... VerAI is a remote-only U.S. company, currently operating across the Americas. Learn more about our ...

dct

Technical Specialist - HF Alkylation

Houston, TX · On-site +1

... the metal, fertilizer, chemical and oil refining industries with an unwavering commitment to ... Plan and deliver operator/engineer training sessions (on-site or remote) for customers. Provide ...

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Showing results 1-20

All JobsRemote Precious Metal Refining Jobs

Remote Precious Metal Refining information

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$10

$16

$25

How much do remote precious metal refining jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for remote precious metal refining in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Remote Precious Metal Refining vs Remote Jewelry Appraisal?

AspectRemote Precious Metal RefiningRemote Jewelry Appraisal
Required CredentialsAssay certifications, metallurgy knowledgeGemology certification, appraisal credentials
Work EnvironmentLaboratory, processing facilities, remote consultationsClient sites, online evaluations, remote reports
Industry UsageRefining companies, precious metal dealersJewelry stores, insurance companies, collectors

Remote Precious Metal Refining involves processing and purifying metals, requiring metallurgy expertise and certifications. Remote Jewelry Appraisal focuses on evaluating jewelry value, needing gemology credentials. While both roles serve the jewelry and precious metals industry, refining centers on metal purity, whereas appraisers assess jewelry worth remotely.

More about Remote Precious Metal Refining jobs
What cities are hiring for Remote Precious Metal Refining jobs? Cities with the most Remote Precious Metal Refining job openings:
What are the most commonly searched types of Precious Metal Refining jobs? The most popular types of Precious Metal Refining jobs are:
What states have the most Remote Precious Metal Refining jobs? States with the most job openings for Remote Precious Metal Refining jobs include:
What job categories do people searching Remote Precious Metal Refining jobs look for? The top searched job categories for Remote Precious Metal Refining jobs are:
Remote Precious Metal Refining jobs near you
Infographic showing various Remote Precious Metal Refining job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $33,861 per year, or $16.3 per hour.
Sales Support Specialist

Sales Support Specialist

Birch Gold Group

Burbank, CA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Description
The Sales Support Specialist acts as a liaison between between customers, custodians, vendors, and depositories to solve customer complaints and potential concerns. They will work under the direct supervision of the Sales Support Supervisor. Responsible for overseeing the shipping process of precious metals. Works together with vendors and company departments to resolve all shipping problems. Make follow-up calls for customer satisfaction purposes and respond to reviews that are posted. This role will conduct its daily duties of responding to emails sent to various customer service, review, sales support, and shipping inboxes and responding accordingly.

Key Responsibilities
  • Establish and maintain positive working relationships between customers, custodians, vendors, and depositories.
  • Mail out and email items and documents
  • Review and address email inquiries and tickets in a timely manner.
  • Review purchase orders to ensure tracking and/or transfer notifications have been received and items delivered. 
  • Obtain tracking and transfer notifications from vendors and update Salesforce accordingly. 
  • Coordinate with suppliers to ensure customer requested logistic accommodations and/or special instructions are met.  
  • Follow up with customer to ensure package(s) arrives safely and in good order.
  • Facilitate and coordinate with appropriate parties regarding shipments to proper facilities and report correctly. 
  • Investigate, analyze, and suggest solutions to routine claim issues. 
  • Facilitate prompt complaint resolution through direct contact with superiors.
  • Continuous inspection of reports to identify any potential issues or shipping delays. Alert and follow up with proper departments to determine the next best course of action and execution.
  • Conduct Customer Satisfaction Calls daily. Respond to all posted reviews in a prompt manner.

Skills Knowledge and Expertise
Adaptability - Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation. 
Communications - Exhibits good listening and comprehension. Exceptional written and verbal communication skills, specifically, following up to ensure resolution. Excellent phone etiquette and an ability to maintain grace under pressure. 
Customer Service - Displays courtesy and sensitivity, while maintaining a positive attitude. Must have a customer service background. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
Work Environment - The working conditions of this position include working in a remote fashion and autonomous environment. The environment must be free of distractions and provide a space to conduct business in a confidential manner. Able to work autonomously as well as collaboratively with team in a remote environment.

Benefits
Medical, Dental, Vision, 401k
Vacation: 2 weeks paid annually, up to 3
Paid Holidays
Annualized Performance Bonus
Remote Flexibility - Work From Home