About the Role
Our client is a rapidly growing mortgage lending company. They are seeking a Post Closing Specialist to own loan delivery, purchase timelines, and post-closing issue resolution across investor and whole-loan channels.
This individual is accountable for ensuring that funded loans are delivered accurately, purchased efficiently, and resolved effectively when issues arise. The role serves as the primary owner of investor delivery operations and rebuttals, as well as the main point of contact for correspondent sellers and institutional investors.
This is a hands-on position suited for someone who has independently managed suspense pipelines, negotiated rebuttals, and understands how post-closing execution directly impacts cash flow, counterparty confidence, and risk management.
The role operates fully post-close, with decision-making authority once loans are funded, and plays a critical role in protecting capital and scaling delivery operations.
This is a full-time remote role.
Key Responsibilities
Own end-to-end delivery of funded loans through purchase
Manage investor suspense, rebuttals, and curative documentation
Serve as the primary escalation point for delivery disputes and delayed purchases
Oversee offshore post-closing teams to ensure accuracy and timeliness
Track purchase timelines, aging pipeline, and days-to-cash
Act as the main point of contact for investors and correspondent sellers
Establish and enforce delivery SLAs and performance standards
Analyze delivery defects and implement process improvements
Qualifications
8+ years of post-closing and investor delivery experience
Demonstrated ownership of delivery, suspense, and rebuttal processes
Experience resolving investor exceptions and purchase delays
Familiarity with LOS platforms and investor delivery portals
Strong analytical skills with the ability to manage cash timing metrics
Clear communicator with strong judgment and accountability
Benefits
- Meaningful equity in the organization
- Top-tier medical, vision & dental with support for dependents
- 401(k)
- Flexible Time Off
- Hardware Allowance: $2,000 to fix up your workspace
- At-cost Mortgages