... support for Cengage digital solutions. Responsibilities include troubleshooting customer issues, using analytical tools to resolve technical challenges, and maintaining detailed records of ...
... support for Cengage digital solutions. Responsibilities include troubleshooting customer issues, using analytical tools to resolve technical challenges, and maintaining detailed records of ...
Technical Customer Care Specialist I ( Vin Solutions)
Wichita, KS · Remote
$16.59 - $24.86/hr
This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be ... Provide technical support on issues through to resolution. * Maintains expert-level knowledge of ...
Technical Customer Care Specialist I ( Vin Solutions)
Wichita, KS · Remote
$16.59 - $24.86/hr
This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be ... Provide technical support on issues through to resolution. * Maintains expert-level knowledge of ...
Technical Customer Care Specialist I (Dealertrack FI)
Wichita, KS · Remote
$16.59 - $24.86/hr
The Technical Support Specialist will work directly with customers via phone and email to resolve ... This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be ...
Technical Customer Care Specialist I (Dealertrack FI)
Wichita, KS · Remote
$16.59 - $24.86/hr
The Technical Support Specialist will work directly with customers via phone and email to resolve ... This is a REMOTE role that is LOCATION SPECIFIC: The individual can work remotely but needs to be ...
Remote (Home Office) near key customers of assigned territory (Wichita preferred) Territory: Kansas ... Provide technical support for our product line, including on-site shop floor assistance and phone ...
Remote (Home Office) near key customers of assigned territory (Wichita preferred) Territory: Kansas ... Provide technical support for our product line, including on-site shop floor assistance and phone ...
Remote (Home Office) near key customers of assigned territory (Wichita preferred) Territory: Kansas ... Provide technical support for our product line, including on-site shop floor assistance and phone ...
Remote (Home Office) near key customers of assigned territory (Wichita preferred) Territory: Kansas ... Provide technical support for our product line, including on-site shop floor assistance and phone ...
Dillon Product Manager
Wichita, KS · Remote
$80.80K - $121.20K/yr
This role will provide technical support to the sales channel and end users through product ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...
Dillon Product Manager
Wichita, KS · Remote
$80.80K - $121.20K/yr
This role will provide technical support to the sales channel and end users through product ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...
We provide the management, support, and systems behind self-directed programs--the services that ... This position is remote/work-from-home role. Enjoy the convenience of working from home and ...
Quick apply
We provide the management, support, and systems behind self-directed programs--the services that ... This position is remote/work-from-home role. Enjoy the convenience of working from home and ...
... technical recruiting support across corporate and client programs. This role requires deep ... While primarily onsite at the corporate office, the role regularly utilizes remote collaboration ...
... technical recruiting support across corporate and client programs. This role requires deep ... While primarily onsite at the corporate office, the role regularly utilizes remote collaboration ...
Senior Technical Analyst
Wichita, KS · On-site +1
$81K - $121K/yr
Posting Type Hybrid/Remote Job Overview The Senior Technical Analyst is an experienced individual ... Coordinate and support system testing and user acceptance testing (UAT),validatingthat delivered ...
Senior Technical Analyst
Wichita, KS · On-site +1
$81K - $121K/yr
Posting Type Hybrid/Remote Job Overview The Senior Technical Analyst is an experienced individual ... Coordinate and support system testing and user acceptance testing (UAT),validatingthat delivered ...
Structural Bridge Technical Manager
Wichita, KS · On-site +1
While this position includes supporting non-technical aspects of project delivery, the primary ... Candidates located outside the region may be considered for a fully remote arrangement. Key ...
Structural Bridge Technical Manager
Wichita, KS · On-site +1
While this position includes supporting non-technical aspects of project delivery, the primary ... Candidates located outside the region may be considered for a fully remote arrangement. Key ...
Disaster Tech Response Team - Wichita, KS
Wichita, KS · On-site +1
... and provide technical support to families, nonprofits, and emergency responders on the ground ... Provide remote or on-site IT support to displaced residents and relief organizations * Help set up ...
Disaster Tech Response Team - Wichita, KS
Wichita, KS · On-site +1
... and provide technical support to families, nonprofits, and emergency responders on the ground ... Provide remote or on-site IT support to displaced residents and relief organizations * Help set up ...
Adacel Technical Services, Inc. (ATS) provides a complete set of on-site training services for ... Ability to complete the knowledge and skills tests for each area/sector to be supported. * Each ...
Adacel Technical Services, Inc. (ATS) provides a complete set of on-site training services for ... Ability to complete the knowledge and skills tests for each area/sector to be supported. * Each ...
Customer Service Associate
Wichita, KS · Remote
$15.50/hr
Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result ...
Customer Service Associate
Wichita, KS · Remote
$15.50/hr
Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result ...
Customer Service Associate
Wichita, KS · Remote
$15.50/hr
Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result ...
Customer Service Associate
Wichita, KS · Remote
$15.50/hr
Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result ...
Customer Service Associate
Wichita, KS · Remote
$15.50/hr
Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result ...
Customer Service Associate
Wichita, KS · Remote
$15.50/hr
Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result ...
Customer Service Associate
Wichita, KS · Remote
$15.50/hr
Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result ...
Customer Service Associate
Wichita, KS · Remote
$15.50/hr
Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result ...
Customer Service Associate
Wichita, KS · Remote
$15.50/hr
Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result ...
Customer Service Associate
Wichita, KS · Remote
$15.50/hr
Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result ...
Customer Service Associate
Wichita, KS · Remote
$15.50/hr
Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result ...
Customer Service Associate
Wichita, KS · Remote
$15.50/hr
Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result ...
Remote Pilot Operator
Wichita, KS · On-site +1
ADACEL TECHNICAL SERVICES Tel.: +1 (407) 581 1560 | 6490 Hazeltine National Dr., Suite 170, Orlando ... support. The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard ...
Remote Pilot Operator
Wichita, KS · On-site +1
ADACEL TECHNICAL SERVICES Tel.: +1 (407) 581 1560 | 6490 Hazeltine National Dr., Suite 170, Orlando ... support. The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard ...
Remote Sales Executive - Telecoms & Networking
Wichita, KS · Remote
$90 - $150/hr
... team to support the volume of inbound customers requesting service. This is a 100% remote ... You should be comfortable explaining technical concepts to non-technical customers and confident ...
Remote Sales Executive - Telecoms & Networking
Wichita, KS · Remote
$90 - $150/hr
... team to support the volume of inbound customers requesting service. This is a 100% remote ... You should be comfortable explaining technical concepts to non-technical customers and confident ...
Remote Pos Technical Support information
See Wichita, KS salary details
$12.90 - $15.37
14% of jobs
$16.66 is the 25th percentile. Wages below this are outliers.
$15.37 - $17.83
21% of jobs
$17.83 - $20.29
14% of jobs
The median wage is $20.44 / hr.
$20.29 - $22.76
18% of jobs
$24.44 is the 75th percentile. Wages above this are outliers.
$22.76 - $25.22
12% of jobs
$25.22 - $27.68
6% of jobs
$27.68 - $30.15
4% of jobs
$30.15 - $32.61
3% of jobs
$32.61 - $35.07
3% of jobs
$35.07 - $37.54
3% of jobs
$37.54 - $40
1% of jobs
$12
$23
$39
How much do remote pos technical support jobs pay per hour?
As of May 28, 2026, the average hourly pay for remote pos technical support in Wichita, KS is $23.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $25.38 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Remote POS Technical Support Specialist, and why are they important?
To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.
What are the most common challenges faced by Remote POS Technical Support professionals, and how can they effectively address them?
Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.
What are Remote POS Technical Support specialists?
Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.
What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?
| Aspect | Remote Pos Technical Support | Remote IT Help Desk Support |
|---|---|---|
| Required Credentials | CompTIA A+, Network+, relevant certifications | CompTIA A+, Microsoft Certified, relevant certifications |
| Work Environment | Customer-facing, troubleshooting hardware/software issues | Help desk, remote troubleshooting, user support |
| Employer & Industry Usage | Retail, POS system providers, hospitality | IT service providers, corporate support centers |
| Search & Comparison Intent | Understanding POS-specific support roles | General IT support roles |
Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.
What are the most commonly searched types of Pos Technical Support jobs in Wichita, KS? The most popular types of Pos Technical Support jobs in Wichita, KS are:
What are popular job titles related to Remote Pos Technical Support jobs in Wichita, KS? For Remote Pos Technical Support jobs in Wichita, KS, the most frequently searched job titles are:
- It Support Technician
- 2Nd Shift Help Desk Technician
- Junior Technical Support Analyst Remote
- On Call Remote It Support Technician
- Weekend Help Needed
- Remote It Support Technician Trainee
- Remote Technical Support Analyst Remote
- Assistant Life Support Technician
- Temp It Support Technician
- Remote Rope Access Technician
What job categories do people searching Remote Pos Technical Support jobs in Wichita, KS look for? The top searched job categories for Remote Pos Technical Support jobs in Wichita, KS are:
What cities near Wichita, KS are hiring for Remote Pos Technical Support jobs? Cities near Wichita, KS with the most Remote Pos Technical Support job openings:
Full-time
Medical, PTO
This job post has expired today. Applications are no longer accepted.
Job description
Cengage Group is looking for a Customer Support Specialist in Wichita, Kansas. This position is primarily work from home and involves providing support for Cengage digital solutions. Responsibilities include troubleshooting customer issues, using analytical tools to resolve technical challenges, and maintaining detailed records of interactions.
Candidates should be high school graduates with strong analytical skills and a thorough understanding of Microsoft and Apple systems. Benefits include healthcare coverage and paid vacation from day one. #J-18808-Ljbffr