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Entry Level It Support Technician Jobs in Wichita, KS

Will be responsible for providing fast and useful assistance on computer systems by answering user questions on basic technical issues and offering advice on how to solve them. IT Support Technician ...

Position Summary The Technical Support Representative provides frontline IT support in a Windows and Office 365 GCC High hybrid environment, ensuring reliable, secure, and compliant operations for ...

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most ... Serves as the escalation point for ITSS I/II level technicians. What you bring to the position:

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most ... Serves as the escalation point for ITSS I/II level technicians. What you bring to the position:

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most ... Serves as the escalation point for ITSS I/II level technicians. What you bring to the position:

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most ... Serves as the escalation point for ITSS I/II level technicians. What you bring to the position:

The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

The IT Support Specialist I is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

The IT Support Specialist I is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

The IT Support Specialist I is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

The IT Support Specialist I is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs ...

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Entry Level It Support Technician information

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How much do entry level it support technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for entry level it support technician in Wichita, KS is $24.75, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $27.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Technician, and why are they important?

To thrive as an Entry Level IT Support Technician, you need a solid understanding of computer hardware, operating systems, basic networking, and troubleshooting, often demonstrated by a relevant associate degree or entry-level certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you address user issues and work collaboratively. These skills ensure timely resolution of technical problems and provide a positive support experience for end users.

What are some common challenges faced by Entry Level IT Support Technicians, and how can they be addressed?

Entry Level IT Support Technicians often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To address these, it's helpful to build strong problem-solving skills, utilize available knowledge bases and documentation, and practice clear, patient communication. Over time, gaining hands-on experience and seeking mentorship from senior team members can greatly enhance confidence and effectiveness in the role.

What does an Entry Level IT Support Technician do?

An Entry Level IT Support Technician is responsible for helping users resolve technical issues with their computers, software, and network systems. They often assist with setting up new equipment, troubleshooting problems, installing updates, and providing support either in person, over the phone, or through remote tools. This role is crucial in ensuring that an organization's technology runs smoothly and efficiently. Entry level technicians typically work under the supervision of more experienced IT staff and may also document issues and solutions for future reference.

What is the easiest entry-level IT job to get?

An entry-level IT support technician role is often considered one of the easiest IT jobs to obtain, as it typically requires basic technical skills, customer service abilities, and a foundational understanding of hardware and software. Certifications like CompTIA A+ can improve chances, and the job usually involves troubleshooting, setting up equipment, and assisting users in a fast-paced environment.

What is the difference between Entry Level IT Support Technician vs Help Desk Technician?

AspectEntry Level IT Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, Help Desk certifications (e.g., HDI, Microsoft)
Work EnvironmentOn-site or remote support, troubleshooting hardware/software issuesCustomer service-focused, primarily remote or call center support
Employer & Industry UsageIT departments across various industries, tech companies, small businessesIT service providers, corporate help desks, tech support centers

Both roles involve troubleshooting and supporting users with hardware and software issues. The Entry Level IT Support Technician often has a broader technical scope, including network and hardware support, while Help Desk Technicians focus more on customer service and remote support. Both positions serve as entry points into IT careers and require similar certifications and skills.

What are the most commonly searched types of It Support Technician jobs in Wichita, KS? The most popular types of It Support Technician jobs in Wichita, KS are:
What are popular job titles related to Entry Level It Support Technician jobs in Wichita, KS? For Entry Level It Support Technician jobs in Wichita, KS, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support Technician jobs in Wichita, KS look for? The top searched job categories for Entry Level It Support Technician jobs in Wichita, KS are:
What cities near Wichita, KS are hiring for Entry Level It Support Technician jobs? Cities near Wichita, KS with the most Entry Level It Support Technician job openings:
Infographic showing various Entry Level It Support Technician job openings in Wichita, KS as of May 2026, with employment types broken down into 20% Internship, 60% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $51,470 per year, or $24.7 per hour.
IT Help Desk Technician

IT Help Desk Technician

BG Products Inc.

Wichita, KS • On-site

Full-time

Posted 11 days ago


BG Products rating

9.0

Company rating: 9.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Location: Wichita, KS
Schedule: Monday to Friday. 8:00 AM to 5:00 PM
Job Purpose:
Will be responsible for providing fast and useful assistance on computer systems by answering user questions on basic technical issues and offering advice on how to solve them. IT Support Technician assists in achieving the goals of the IT Department in the operation and maintenance of the personal computer network, hardware, and software applications.
Duties & Responsibilities
• Adheres to company polices and presents a professional, positive attitude at all times.
• Serve as the first point of contact for users seeking technical assistance over the phone or email.
• Perform remote troubleshooting through applied diagnostic techniques, support software and pertinent questions.
• Determine a course of action based on the issue and details provided by users.
• Direct unresolved issues to the next level of support personnel.
• Provide accurate information to users on IT products and services.
• Record events and problems and their resolution in logs.
• Pass on any feedback or suggestions by users as appropriate.
• Identify and suggest possible improvements to procedures.
• Assist with day-to-day IT operations including administrative procedures, asset management and inventory controls.
• Research new technology, stay current on technical literature and industry standards.
• Work overtime as needed, manage after-hour call backs and monitor operations remotely.
• Other duties as needed or assigned.
Qualifications
• High school diploma or equivalent required. Trade schooling, Bachelor's degree (B.A./B.S.) or professional training in
network support or equivalent preferred, emphasis on helpdesk support is a plus.
• Must have a valid driver's license.
• Minimum two (2) years' experience in helpdesk, network support, or other user role support required. Experience in a manufacturing environment preferred.