BG Products

BG Products

19 jobs near Columbus, OH

Production Team Lead

Wichita, KS · On-site

$16.75 - $23/hr

Lead by example in presenting a professional, courteous image always while at work or representing BG Products, Inc. off site. * Respond in a timely manner to employee's questions on procedures and ...

Account Specialist

Derby, KS · On-site

$17.25 - $23.75/hr

Gain solid understanding of Distinct Ink products and services and be able to articulate to customers. * Assist BG Automation and BG Precision divisions as needed with internal sales support / order ...

Then get ready to join BG Automation and appy TODAY!! Job Purpose The Mechanical Engineer will focus on automation projects, use broad spectrum engineering expertise to design, implement, install ...

Tool Crib Attendant

Derby, KS · On-site

$16.50 - $19.75/hr

The Tool Crib Attendant will be responsible for ordering, organizing, monitoring and reporting as part of an integral position within BG Precision CNC Machine Shop and Assembly Production with BG ...

Leads by example to achieve BG's vision and Core Values. * Adheres to company policies and presents a professional, positive attitude at all times. * Make critical decisions to streamline warranty ...

Division Controller

Derby, KS · On-site

$94.50K - $128.30K/yr

Duties & Responsibilities • Leads by example to achieve BG's Vision and Core Values. • Adheres ... product costing, and cost model development for manufacturing, robotics integration, and ...

Inspecting materials and finished products for quality and accuracy * Performing changeovers, cleaning, and basic equipment maintenance What We're Looking For * Manufacturing or production experience ...

Machinist II

Derby, KS · On-site

$38/hr

During production, responsible to monitor the machinery and conduct regular quality checks to ensure they are running properly and that the parts are being produced according to specifications.

... on IT products and services. • Record events and problems and their resolution in logs. • Pass on any feedback or suggestions by users as appropriate. • Identify and suggest possible ...

This role supports our production lines and plays a key part in daily operations. If you are looking for a hands-on role in a manufacturing environment and are open to a temporary opportunity with ...

Assembler

Derby, KS · On-site

$14.50 - $18/hr

Work as part of a team having responsibility for assembling an entire product or component of a product. Assemblers can perform all tasks conducted by the team in the assembly process and rotate ...

Distributor Staff Accountant

Wichita, KS · On-site

$49.30K - $65K/yr

Job Purpose This position will be responsible for performing various general accounting duties including account reconciliations, Accounts Receivable/Payables, GL entries and reporting. Duties ...

Location: Wichita, KS (no relocation assistance) Standard Schedule: Monday through Friday, 8:00 AM to 5:00 PM, with occasional evening, weekend, and on-call responsibilities to support maintenance ...

Product Technical Service Representative

Product Technical Service Representative

BG Products

Wichita, KS

Other

Posted 27 days ago


BG Products rating

9.0

Company rating: 9.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Location: Wichita, KS
Job Purpose
The Product Technical Service Representative (TSR) will work as a key member of the Product Technology Department providing first-class, professional service to the BG Distributor network. This position provides customer service support and resolution of routine/non-routine problems regarding client's products or services. The TSR will be a primary resource for field inquiries and/or assist in educating on BG products and product applications. This position may also be used as a resource for the improvement or development of current and new product (and) service applications.
Duties & Responsibilities

  • Adheres to company policies and presents a professional, positive attitude at all times.
  • Assess and resolve Distributor inquiries, requests and complaints regarding product use and application, primarily by phone/email.
  • Exercise sound judgment in making decisions within established written procedures for each product inquiry, which may include logging data requests, gathering data from multiple department sources, tracking progress in database format, and reporting back in a timely fashion to resolve issues.
  • Maintain electronic and/or written databases of letters, forms, technical advice, procedures, information given, and product requests and complaints to ensure accuracy of information and efficiency when dealing with distributors.
  • Assess both internal and external customer needs, and ensure efficient and effective resolution of these needs, in a busy and sometimes pressured/emotional environment.
  • Encourage feedback on products and services and recognize the changing needs of product opportunities by making recommendations for improvements.
  • Extensive knowledge gained from training, day-to-day contacts, accessing databases and integrating systems information will be critical to the success of this role primarily with design/function of various automotive systems (engine, powertrain, climate control) and how product characteristics affect these systems.
  • Represent BG Products at industry trade shows and events.
  • Conduct training sessions on chemical products and industry practices for both in-class (BGU) and field-based audiences.
  • Other duties as needed or assigned.
Qualifications
  • Bachelor's degree (B.A./B.S.) in Physical Science or related field required.
  • A minimum of two (2+) or more years of experience in the petroleum or allied industry.
  • Experience in R&D and QC testing preferred.
  • Experience in the automotive or related industries preferred.
  • Must have a valid driver's license.