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Remote Pos Technical Support Jobs in Mooresville, NC

TECHNICAL LEAD L1

Charlotte, NC · Remote

$60K - $135K/yr

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance ... Ability to work independently yet fully collaborate with remote teams, technical leadership and ...

... and support long-term strategic objectives. This role would suit a commercially driven Account Manager or Technical Sales professional with experience selling into automotive or industrial ...

... technical support. Develops and performs capacity and resource planning to optimize and expand ... Remote Actions * Dashboards & Investigations * Campaigns & Alerts * Application Experience ...

New

Revit Modeler

Charlotte, NC · On-site +1

$82K/yr

Provide technical support and guidance related to Revit modeling. Qualifications and Experience ... Charlotte, NC - Hybrid or Remote Compensation & Benefits: The expected base salary range for this ...

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Remote Pos Technical Support information

See Mooresville, NC salary details

$13

$24

$42

How much do remote pos technical support jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote pos technical support in Mooresville, NC is $24.66, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $26.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote POS Technical Support Specialist, and why are they important?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by Remote POS Technical Support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What are Remote POS Technical Support specialists?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are the most commonly searched types of Pos Technical Support jobs in Mooresville, NC? The most popular types of Pos Technical Support jobs in Mooresville, NC are:
What are popular job titles related to Remote Pos Technical Support jobs in Mooresville, NC? For Remote Pos Technical Support jobs in Mooresville, NC, the most frequently searched job titles are:
What job categories do people searching Remote Pos Technical Support jobs in Mooresville, NC look for? The top searched job categories for Remote Pos Technical Support jobs in Mooresville, NC are:
What cities near Mooresville, NC are hiring for Remote Pos Technical Support jobs? Cities near Mooresville, NC with the most Remote Pos Technical Support job openings:
TECHNICAL LEAD L1

TECHNICAL LEAD L1

Wipro

Charlotte, NC • Remote

$60K - $135K/yr

Other

Medical, Dental, PTO

This job post has expired today. Applications are no longer accepted.


Wipro rating

7.2

Company rating: 7.2 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

111th of 204 rated it services


Job description

Job Title: TECHNICAL LEAD L1
City: Charlotte
State/Province: North Carolina
Posting Start Date: 5/13/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Role Purpose
The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.
͏
Skills
i. 7+ years of software development and design experience
ii. BS or MS degree in Computer Science or Engineering or equivalent years of work experience.
iii. Experience in service delivery in the cloud and with distributed systems at scale, proven record of designing complex web services with low latency.
iv. Proficiency in Web technologies: HTTP, HTML, JavaScript, CSS, JSON, XML, and RESTful web services
v. Experience with multiple object-oriented programming languages (Java preferred)
vi. Experience in Java, Spring framework and Microservice, Restful services
vii. Experience with relational databases and SQL (MySQL, PostgreSQL preferred).
viii. Experience with Continuous Integration or Continuous Deployment / Delivery systems (Jenkins, CodeBuild)
ix. Experience building concurrent data streaming and building real-time systems using pub-sub systems (Apache Kafka, SNS-SQS, RabbitM, Qetc)
x. Experience implementing observability layers and reporting tools (DataDog, New Relic, Kibana, Rollbar, Segment, Pendo, Optimizely)
xi. Knowledge of modern web security features (authorization, identification, certificates, keychain, SSO, OAuth, SSL, 2FA, OAUTH, CSP, HSTS, SRI, CORS)
xii. Experience working in an agile development environment and a customer-first mentality in service incident management, data analysis, and root-cause analysis
xiii. Ability to work independently yet fully collaborate with remote teams, technical leadership and architects at the company.
xiv. Act as an ally for management and be deeply invested in building an inclusive team culture
xv. Continually grow your peers' operational and service excellence by serving as a thought leader and leader by example in applying best practices.
Competencies
Client Centricity
Passion for Results
Execution Excellence
Collaborative Working
Learning Agility
Problem Solving & Decision Making
Effective communication
Mandatory Skills: Enterprise Platform Engineering Java.
Experience: 5-8 Years.
The expected compensation for this role ranges from $60,000 to $135,000 .
Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.
Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.


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