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Remote Pos Support Jobs in Utah (NOW HIRING)

Support franchise partners and store operators by providing guidance and assistance with their ... Most work is done in an office or remote setting, requiring the ability to sit at a desk for ...

Remote Pos Support information

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$9

$17

$26

How much do remote pos support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote pos support in Utah is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.28 per hour, depending on experience, location, and employer.

What is a Remote POS Support specialist?

A Remote POS (Point of Sale) Support specialist is a professional who provides technical assistance and troubleshooting for POS systems from a remote location. They help retail, restaurant, or service businesses resolve software, hardware, or network issues affecting their sales terminals. Their duties often include guiding users through problem-solving steps, configuring systems, and escalating complex issues as needed. Remote POS Support specialists play a crucial role in minimizing downtime and ensuring smooth sales operations.

What are the key skills and qualifications needed to thrive as a Remote POS Support Specialist, and why are they important?

To thrive as a Remote POS Support Specialist, you need strong troubleshooting abilities, familiarity with point-of-sale (POS) systems, and typically a background in IT support or customer service. Experience with remote desktop tools, ticketing systems, and knowledge of specific POS software platforms like Square, Clover, or NCR is often required. Excellent communication, patience, and problem-solving skills help you resolve issues efficiently and maintain positive client relationships. These skills ensure quick and effective support, minimize downtime for businesses, and uphold customer satisfaction in a remote environment.

What is the difference between Remote Pos Support vs Remote Customer Service Representative?

AspectRemote Pos SupportRemote Customer Service Representative
Required CredentialsBasic computer skills, POS system knowledgeCommunication skills, customer service experience
Work EnvironmentRetail or hospitality settings, remote support for POS systemsCall centers, retail, or online support roles
Employer & Industry UsageRetail, hospitality, food serviceVarious industries including retail, telecom, e-commerce
Common Search & ComparisonYesNo

Remote Pos Support focuses on assisting businesses with POS system issues, requiring technical knowledge of POS hardware and software. In contrast, Remote Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. While both roles involve remote work, they serve different industry needs and skill sets.

What are some common challenges faced by Remote POS Support specialists, and how can they effectively address them?

Remote POS Support specialists often encounter challenges such as troubleshooting technical issues without physical access to the hardware, communicating clearly with non-technical users, and managing multiple support requests simultaneously. To address these challenges, successful specialists rely on strong problem-solving skills, clear written and verbal communication, and effective use of remote access tools. Building rapport with clients and following structured troubleshooting procedures also help ensure issues are resolved efficiently and professionally.
What are popular job titles related to Remote Pos Support jobs in Utah? For Remote Pos Support jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Pos Support jobs in Utah look for? The top searched job categories for Remote Pos Support jobs in Utah are:
What cities in Utah are hiring for Remote Pos Support jobs? Cities in Utah with the most Remote Pos Support job openings:
Market Manager - Salt Lake City, Utah

Market Manager - Salt Lake City, Utah

The Vita Coco Company

Salt Lake City, UT • Remote

Other

Posted 11 days ago


Job description

As the Market Manager, you'll lead efforts to achieve revenue, depletion, distribution and retail execution goals by improving performance with our distributor partners in your assigned Market. You'll report to the Director of Sales, identify opportunities, influence distributors, and hold them accountable for execution.

This is a remote role based in Salt Lake City. Markets range in size from one distributor in two counties to many distributors across several states.

WHAT YOU'LL DO: 

Planning & Strategy

  • Develop Distributor Business Plans at all branches to ensure alignment on business objectives (annually, quarterly, and monthly).
  • Lead innovation launches.
  • Drive execution to achieve volume, distribution, and retail execution targets.
  • Manage market blitzes and develop strategies for prioritization and execution.
  • Create action plans to address gaps in performance.
  • Manage all POS needs and ensure proper and timely execution.

People & Distributor Management

  • Provide consistent communication around performance against distribution targets and display programs.
  • Conduct business reviews and establish the appropriate cadence for each.
  • Generate reports as needed for local markets.
  • Lead Retail Sales Managers to manage important retail outlets (where applicable)
  • Guide activity, provide performance feedback, and recommend development plans.
  • Build and maintain relationships with distributors to increase share of mind across all levels of their organizations.
  • Develop a strong partnership with the Market Development team, ensuring they have the distributor support and resources needed to excel at retail.

WHAT YOU'LL BRING: 

  • Experience working in sales or field execution within a CPG and/or DSD environment
  • Proven ability to manage distributor relationships and drive in-market execution.
  • Strong communication, organizational, and follow-through skills
  • Comfort using data, scorecards, and reporting tools to inform decisions
  • Ability to influence without authority and hold partners accountable

KEY COMPETENCIES: 

  • Build strong relationships with distributor partners and internal teams.
  • Influence cross-functional partners, drive execution, and align with stakeholders.
  • Take accountability for market performance, proactively identifying gaps and implementing solutions.
  • Provide hands-on leadership in the field, supporting Retail Sales Managers, through coaching, guidance, and development.
  • Assess market dynamics, identify growth opportunities, and develop clear strategies that drive volume, distribution, and retail execution.