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Remote Player Support Jobs in Trevose, PA (NOW HIRING)

Symmetry

Remote Work Sales Agent

Philadelphia, PA · On-site +1

$180K/yr

We prioritize work-life balance and provide the necessary support and resources for your success ... Ability to work independently while also being a team player. * Tech-savvy with proficiency in ...

Symmetry

Remote Work Sales Agent

Philadelphia, PA · Remote

$180K/yr

We prioritize work-life balance and provide the necessary support and resources for your success ... Ability to work independently while also being a team player. * Tech-savvy with proficiency in ...

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All JobsPlayer Support JobsRemote Player Support JobsRemote Player Support Jobs in Trevose, PA

Remote Player Support information

What is a remote player support?

A Remote Player Support job involves assisting players of video games or online platforms with their questions, technical issues, or account problems, all while working from a remote location. This role typically includes responding to customer inquiries via chat, email, or sometimes phone, troubleshooting common issues, and providing helpful information to ensure a positive player experience. Remote Player Support agents often work for gaming companies or third-party support providers and must have strong communication skills, patience, and a good understanding of the games or platforms they support.

What are the key skills and qualifications needed to thrive as a remote player support specialist, and why are they important?

To thrive as a Remote Player Support Specialist, you need strong problem-solving abilities, excellent written communication, and familiarity with customer service principles, often supported by experience in gaming or technical support. Proficiency with support ticketing systems, CRM software, and sometimes knowledge of specific game platforms or chat tools is typically required. Patience, empathy, and the ability to multitask are critical soft skills that set top performers apart. These skills and qualities ensure efficient resolution of player issues, foster positive player experiences, and uphold the reputation of the gaming company.

What are some common challenges faced by remote player support specialists, and how can they be effectively managed?

Remote Player Support specialists often encounter challenges such as handling high volumes of inquiries, managing player frustrations, and troubleshooting technical issues without direct access to user devices. Success in this role requires strong communication skills, adaptability, and the ability to remain calm under pressure. Many teams utilize collaborative tools and knowledge bases to share solutions and support each other, which helps in resolving complex cases efficiently. Regular training and feedback sessions also aid in staying updated with game changes and improving service quality.

What is the difference between Remote Player Support vs Customer Service Representative?

AspectRemote Player SupportCustomer Service Representative
CredentialsBasic technical knowledge, customer service skillsSimilar customer service skills, sometimes technical knowledge
Work EnvironmentRemote, gaming or entertainment industryRemote or in-office, various industries
Industry UsageGaming, entertainment, tech companiesRetail, telecom, finance, various sectors
Search & Comparison IntentFocus on gaming support rolesGeneral customer support roles

Remote Player Support and Customer Service Representative roles share customer service skills and often require similar credentials. However, Remote Player Support is specialized for the gaming or entertainment industry, focusing on technical and gameplay issues, while Customer Service Representatives serve broader industries. Both roles are typically remote, but their industry focus and technical requirements differ.

What cities near Trevose, PA are hiring for Remote Player Support jobs?

Cities near Trevose, PA with the most Remote Player Support job openings:

Remote Player Support jobs near you
Infographic showing various Remote Player Support job openings in Trevose, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Remote Work Sales Agent

Symmetry

Philadelphia, PA • On-site, Remote

$180K/yr

Full-time, Part-time

Life, Retirement

Re-posted yesterday

Job description

Remote Work Sales Agent
Must be authorized to work in the US, no work visas offered at this time
Organization Description:
At The Tchimou Agency, we provide a range of life insurance solutions that include mortgage protection, disability, retirement protection, term life, whole life, and more. Our growth-focused culture allows representatives to truly help clients without high pressure or sales quotas. We train agents to become experts in this industry, and business owners the ease to build a business with proprietary software.
Job Details:
100% TRAINING PROVIDED. No prior sales or insurance experience is necessary.
We are seeking motivated, confident, ambitious, goal-oriented, and driven individuals who have a passion for helping families, to join our team. We are currently looking for representatives ranging from entry level to experienced professionals who are driven, yet humble and coachable. Our specialization in Mortgage Protection Insurance requires our representatives to meet and serve families that have requested help with mortgage protection or final expense insurance. With access to over 20 A and A- rated insurance carriers, our representatives provide the best and most affordable options and will also have access to final expense, Med sup's, IUL's and Annuities products as well. As a key member of our organization, you will have the opportunity to make a positive impact on families' lives while enjoying the flexibility of a 100% commission-based role. We prioritize work-life balance and provide the necessary support and resources for your success.
Responsibilities:
* This is a lead driven system, and our leads are EXCLUSIVE to our agents; therefore NO COLD CALLING REQUIRED
* Conduct comprehensive needs analysis and present suitable life insurance solutions to clients.
* Build and maintain strong relationships with clients, providing exceptional customer service.
* Collaborate with team members to achieve sales targets and contribute to the overall growth of the organization.
* Stay up-to-date with industry trends and product knowledge to effectively educate clients on available options.
* Maintain accurate records of client interactions and transactions.
Requirements:
* Excellent communication and interpersonal skills.
* Strong presentation abilities.
* Self-motivated with a strong drive to succeed
* Ability to work independently while also being a team player.
* Tech-savvy with proficiency in relevant software and tools
* Be willing to attend all online training events
* Active life insurance license (or willingness to obtain one) in the relevant jurisdiction.
This is a 1099 sales position. The commission is around $500 per application. Full-time underwriters write about 4-10 applications per week.
* Our part-time agents who follow our system make approximately $30k-60k in their first year
* Our full-time agents who follow our system make approximately $75k-180k in their first year
Qualifying Agents are able to earn a 5% commission increase EVERY 2 MONTHS.
**By applying for this position, you agree to receive communication via phone, email, and text**
The Tchimou Agency | Regional Sales Manager
No agent's success, earnings, or production results should be viewed as typical, average, or expected. Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose to work.
SFG0004057
Symmetry Financial Group logo

About Symmetry Financial Group

Sourced by ZipRecruiter

Symmetry Financial Group is a leading insurance marketing organization based in Asheville, North Carolina, USA, specializing in life insurance, mortgage protection, retirement protection, and debt elimination services. The company was established in 2009 by co-founders Brandon Ellison, Brian Pope, and Casey Watkins to cater to families requiring personal protection and financial security. With a nationwide footprint, Symmetry has become a significant player in the insurance and financial services industry. Symmetry Financial Group's mission revolves around making a positive and lasting impact on the families they serve across the nation. It is built around core values which they call 'The Symmetry Way' – Relationships matter, People come first, Family, and Serve others.

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Swannanoa, NC, US

Year founded

2009

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