ZipRecruiter

Log In

2

Remote Player Support Jobs in Chicago, IL (NOW HIRING)

Together For Talent

Senior Director of Sales

Chicago, IL · On-site +1

$200K - $250K/yr

The ability to operate as a player-coach and support reps in strategic deals WHAT WE OFFER ... Fully remote * Fun, innovative, collaborative, and award-winning culture So, if you're a sales ...

previous pagenext page

Showing results 21-40

All JobsPlayer Support JobsRemote Player Support JobsRemote Player Support Jobs in Chicago, IL

Remote Player Support information

What is the difference between Remote Player Support vs Customer Service Representative?

AspectRemote Player SupportCustomer Service Representative
CredentialsBasic technical knowledge, customer service skillsSimilar customer service skills, sometimes technical knowledge
Work EnvironmentRemote, gaming or entertainment industryRemote or in-office, various industries
Industry UsageGaming, entertainment, tech companiesRetail, telecom, finance, various sectors
Search & Comparison IntentFocus on gaming support rolesGeneral customer support roles

Remote Player Support and Customer Service Representative roles share customer service skills and often require similar credentials. However, Remote Player Support is specialized for the gaming or entertainment industry, focusing on technical and gameplay issues, while Customer Service Representatives serve broader industries. Both roles are typically remote, but their industry focus and technical requirements differ.

What is a remote player support?

A Remote Player Support job involves assisting players of video games or online platforms with their questions, technical issues, or account problems, all while working from a remote location. This role typically includes responding to customer inquiries via chat, email, or sometimes phone, troubleshooting common issues, and providing helpful information to ensure a positive player experience. Remote Player Support agents often work for gaming companies or third-party support providers and must have strong communication skills, patience, and a good understanding of the games or platforms they support.

What are the key skills and qualifications needed to thrive as a remote player support specialist, and why are they important?

To thrive as a Remote Player Support Specialist, you need strong problem-solving abilities, excellent written communication, and familiarity with customer service principles, often supported by experience in gaming or technical support. Proficiency with support ticketing systems, CRM software, and sometimes knowledge of specific game platforms or chat tools is typically required. Patience, empathy, and the ability to multitask are critical soft skills that set top performers apart. These skills and qualities ensure efficient resolution of player issues, foster positive player experiences, and uphold the reputation of the gaming company.

What are some common challenges faced by remote player support specialists, and how can they be effectively managed?

Remote Player Support specialists often encounter challenges such as handling high volumes of inquiries, managing player frustrations, and troubleshooting technical issues without direct access to user devices. Success in this role requires strong communication skills, adaptability, and the ability to remain calm under pressure. Many teams utilize collaborative tools and knowledge bases to share solutions and support each other, which helps in resolving complex cases efficiently. Regular training and feedback sessions also aid in staying updated with game changes and improving service quality.
What are the most commonly searched types of Player Support jobs in Chicago, IL? The most popular types of Player Support jobs in Chicago, IL are:
What are popular job titles related to Remote Player Support jobs in Chicago, IL? For Remote Player Support jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Player Support jobs in Chicago, IL look for? The top searched job categories for Remote Player Support jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Player Support jobs? Cities near Chicago, IL with the most Remote Player Support job openings:
Remote Player Support jobs near you

Remote Insurance Sales - CHICAGO, IL (60629) | Paid Training & Growth

Globe Life AIL - McQuade Organization

Chicago, IL • Remote

$75K - $100K/yr

Full-time

Medical, Life, Retirement

Re-posted 16 days ago

Job description

Now hiring Remote Insurance Producers in Chicago, IL Earn $75K–$100K+, paid training, no cold calling, and fast-track leadership opportunities

Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team!

Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families.


Qualifications:

You’ll love this job if you’re:

  • 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value.
  • 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools.
  • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication.
  • 🤝 A helper – You’re patient and understanding, committed to creating positive interactions.
  • 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity.
  • 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed.


Responsibilities:

  • Serve as the first point of contact for customer support (primarily via email, phone, and live chat).
  • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey.
  • Update and maintain accurate support documentation and FAQs.
  • Collect and route customer feedback for internal improvement.
  • Demonstrate perseverance and empathy in resolving client concerns.
  • Learn continuously and share your knowledge with teammates.


What We’re Looking For:

  • Excellent written and verbal communication skills.
  • Commitment to working hard to grow.
  • A customer-first mindset with a strong desire to assist others.
  • Previous customer service or soft sales experience is a plus.
  • Comfort with live chat, email communication, and CRM platforms.
  • Ability to learn quickly, stay organized, and handle multiple priorities.
  • A positive attitude and a growth mindset – we value coach ability over perfection!

🎯 Don’t meet every qualification? Tell us in your application how your unique skills make you a great fit.

What We Offer:

  • 💵 Weekly pay plus performance-based bonuses
  • 🩺 Health, life, and retirement benefits
  • 🚀 Merit-based promotions and opportunities for advancement into leadership roles
  • 🤝 A supportive, team-oriented culture that values your growth

Ready to make a real impact while building a long-term career?
Apply today to join a team that values passion, purpose, and people.

***Commission Based 

Insurance Producer Jobs Chicago, Remote Insurance Sales 60639, Life Insurance Careers Chicago, IL Insurance Producer Remote Jobs