ZipRecruiter

Log In

2

Remote Player Support Jobs in Atlanta, GA (NOW HIRING)

Symmetry

Remote Work Sales Agent

Atlanta, GA · Remote

$180K/yr

We prioritize work-life balance and provide the necessary support and resources for your success ... Ability to work independently while also being a team player. * Tech-savvy with proficiency in ...

Symmetry

Remote Work Sales Agent

Atlanta, GA · On-site +1

$180K/yr

We prioritize work-life balance and provide the necessary support and resources for your success ... Ability to work independently while also being a team player. * Tech-savvy with proficiency in ...

ResPro Health

Care Management Scheduler

Atlanta, GA · On-site +1

$17 - $19/hr

... support therapy compliance. Position Overview: We are seeking a detail-oriented and proactive ... Collaborative team player with a positive attitude * Ability to work independently in a remote ...

ResPro Health

Care Management Scheduler

Atlanta, GA · Remote

$17 - $19/hr

... support therapy compliance. Position Overview: We are seeking a detail-oriented and proactive ... Collaborative team player with a positive attitude * Ability to work independently in a remote ...

ResPro Health

Care Management Scheduler

Atlanta, GA · Remote

$17 - $19/hr

... support therapy compliance. Position Overview: We are seeking a detail-oriented and proactive ... Collaborative team player with a positive attitude * Ability to work independently in a remote ...

PrizePicks

Business Analyst II - Fraud

Atlanta, GA · On-site +1

$100K - $110K/yr

You'll surface fraud trends, size risk, and help shape the strategy that protects our players and ... Conduct deep-dive analyses to support fraud-related business decisions with data-driven insights ...

previous pagenext page

Showing results 21-40

All JobsPlayer Support JobsRemote Player Support JobsRemote Player Support Jobs in Atlanta, GA

Remote Player Support information

What is a remote player support?

A Remote Player Support job involves assisting players of video games or online platforms with their questions, technical issues, or account problems, all while working from a remote location. This role typically includes responding to customer inquiries via chat, email, or sometimes phone, troubleshooting common issues, and providing helpful information to ensure a positive player experience. Remote Player Support agents often work for gaming companies or third-party support providers and must have strong communication skills, patience, and a good understanding of the games or platforms they support.

What are the key skills and qualifications needed to thrive as a remote player support specialist, and why are they important?

To thrive as a Remote Player Support Specialist, you need strong problem-solving abilities, excellent written communication, and familiarity with customer service principles, often supported by experience in gaming or technical support. Proficiency with support ticketing systems, CRM software, and sometimes knowledge of specific game platforms or chat tools is typically required. Patience, empathy, and the ability to multitask are critical soft skills that set top performers apart. These skills and qualities ensure efficient resolution of player issues, foster positive player experiences, and uphold the reputation of the gaming company.

What are some common challenges faced by remote player support specialists, and how can they be effectively managed?

Remote Player Support specialists often encounter challenges such as handling high volumes of inquiries, managing player frustrations, and troubleshooting technical issues without direct access to user devices. Success in this role requires strong communication skills, adaptability, and the ability to remain calm under pressure. Many teams utilize collaborative tools and knowledge bases to share solutions and support each other, which helps in resolving complex cases efficiently. Regular training and feedback sessions also aid in staying updated with game changes and improving service quality.

What is the difference between Remote Player Support vs Customer Service Representative?

AspectRemote Player SupportCustomer Service Representative
CredentialsBasic technical knowledge, customer service skillsSimilar customer service skills, sometimes technical knowledge
Work EnvironmentRemote, gaming or entertainment industryRemote or in-office, various industries
Industry UsageGaming, entertainment, tech companiesRetail, telecom, finance, various sectors
Search & Comparison IntentFocus on gaming support rolesGeneral customer support roles

Remote Player Support and Customer Service Representative roles share customer service skills and often require similar credentials. However, Remote Player Support is specialized for the gaming or entertainment industry, focusing on technical and gameplay issues, while Customer Service Representatives serve broader industries. Both roles are typically remote, but their industry focus and technical requirements differ.

What are popular job titles related to Remote Player Support jobs in Atlanta, GA?

For Remote Player Support jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Player Support jobs in Atlanta, GA look for?

The top searched job categories for Remote Player Support jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Player Support jobs?

Cities near Atlanta, GA with the most Remote Player Support job openings:

Remote Player Support jobs near you

Sales Development Representative (xDR) - Remote

Atlanta, GA • On-site, Remote

The Pipeline Group, LLC
Business Management Consulting • 51 - 200 employees
Learn more about The Pipeline Group, LLCexternal

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

ABOUT TPG
The Pipeline Group (TPG) provides our clients with end-to-end Pipeline Generation services that help B2B tech companies scale pipeline fast and reliably through our SDR-as-a-Service model.
We combine superstar SDR talent, purpose-built proprietary technology, industry-leading SDR training, rigorous management & quality control layers, world-class data services, integrations and more to offer all-in-one Pipeline Generation to our clients.
TPG has been named in the Inc. 5000 Top Fastest-Growing Privately Held Companies in the US for six consecutive years and we're growing faster every single year.
Our clients work with us because we've cracked the formula for creating world-class SDRs and putting up industry leading pipeline generation numbers.
No guesswork. Just results.
OUR CULTURE
At TPG, performance and accountability are our culture. We thrive on results-driven by excellence, collaboration, and integrity. Our people-first mindset supports not only clients but our teammates. Your wins are our collective wins. Your growth is our mission.
Our vision is to be the world's most effective virtual sales workforce-a place where high-performing remote SDRs, program managers, and operational leaders come together to generate extraordinary ROI.
ABOUT OUR ROLE
We're not just looking for someone who can cold call - we're looking for someone with something to prove. At The Pipeline Group, xDRs are Go-to-Market Advisors who build pipelines, open markets, and drive real revenue impact for some of the fastest-growing companies in the world. With a competitive base salary PLUS commission, we hire talent across the United States and this role allows you to work within your local time zone.
What You'll Do
After completing our Certification Program, you'll be on the phones, driving outbound activity, and contributing to generating deal opportunities.
Core Responsibilities
  • Drive pipeline growth through high-volume cold calls, emails, and LinkedIn outreach
  • Collaborate with Account Executives to book qualified meetings that turn into opportunities
  • Participate in prospect meetings, take notes, and track next steps
  • Build and prioritize contact lists with strategic account mapping
  • Engage executives in high-level, professional conversations
  • Track daily KPIs and maintain 4+ hours/day of outbound activity using AI driven outreach tools
  • Consistently achieve monthly quotas for meetings and qualified opportunities
  • Contribute feedback to the Enablement and Program Management teams to refine messaging and campaigns
Traits That Set You Apart
Here's what we see in our top performers:
  • Competitive & Driven - You want to win and won't stop until you do
  • Talkative & Conversational - You enjoy engaging people and know how to hold a prospect's attention
  • Disciplined - You show up every day and do the hard work, regardless of how you feel
  • Personally Accountable - You don't need to be pushed to perform
  • Persistent - You don't give up after one objection - you push through
  • Empathetic - You see things from the customer's point of view
  • Curious & Adaptable - You're always learning and adjusting to improve
What You'll Need to Succeed
  • Prior SDR or B2B prospecting experience is a plus
  • Proven ability to adapt to adjustments in process or priorities when required
  • Highly results-oriented and relentlessly driven
  • Track record of delivering strong results under pressure and tight deadlines
  • Experience using Salesforce.com or another CRM is a plus
  • Excellent communication skills - professional, clear, and compelling, both verbally and in writing
  • Positive, proactive, and resilient - you're a team player who solves problems and doesn't wait to be told what to do
If you're ready to compete, grow, and win - let's talk.
WHAT TPG PROVIDES FOR OUR TEAM MEMBERS
  • Permanent Remote Work Model-no more commuting, work from the comfort of wherever you are.
  • Competitive compensation starting at $50,000, with the final offer based on your skills, experience, and location, PLUS commission.
  • Opportunities for development and advancement: Our SDR role serves as a pivotal stepping stone into our organization. We value individuals who are eager to learn our processes and stay engaged with ongoing information exchanges, ensuring they are well-prepared for continuous growth and success within our dynamic environment.
  • Benefits: Medical, Dental, and Vision + other optionals (like FSA and Life Insurance) with NO waiting period. Get your benefits on your first day!
  • 401K
  • 3 Paid Mental Health Days per Year.
  • 1 Annual Paid Volunteer Day to give back to our communities.
  • Unlimited PTO Program after 90 days - take time off when you need it. No more worrying about "use it or lose it" policies. Take control of your work/life balance.
  • Access to our EAP (Employee Assistance Program) for support with Familial, Financial, and Mental Health needs.
  • Company provided home office equipment- Laptop, desk, chair, etc.

Come join our innovative and dynamic team!
The Pipeline Group is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
An offer of employment for this role will be contingent upon the successful completion of a background check.
This position is currently open to candidates in the US only.
Stable internet connection and Mbps to work from home will be required.

Apply