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Remote Player Support Jobs in Pennsylvania (NOW HIRING)

Sales Support Professional

New Kensington, PA ยท On-site +1

$77K - $133K/yr

As a global player operating with the spirit and speed of a mid-sized champion, the future holds ... This is a remote position. Responsibilities : * Timely preparation of detailed engineering ...

You'll be a key player in ensuring that our content leads can work effectively by taking over ... remote position. Application Deadline This position is anticipated to close on Aug 28, 2026. About ...

New

Customer Support Representative

Philadelphia, PA ยท On-site +1

$40K - $58K/yr

Fully remote * Job Type: Full-Time * Benefits: Medical, Dental, 401(k) match, short- and long-term ... Are a dependable team player who follows processes and asks questions when needed What Success ...

Customer Support Representative

Philadelphia, PA ยท On-site +1

$48K - $58K/yr

Fully remote * Job Type: Full-Time * Benefits: Medical, Dental, 401(k) match, short- and long-term ... Are a dependable team player who follows processes and asks questions when needed What Success ...

Customer Support Representative

Philadelphia, PA ยท On-site +1

$48K - $58K/yr

Fully remote * Job Type: Full-Time * Benefits: Medical, Dental, 401(k) match, short- and long-term ... Are a dependable team player who follows processes and asks questions when needed What Success ...

Customer Support Representative

Philadelphia, PA ยท On-site +1

$40K - $58K/yr

Fully remote * Job Type: Full-Time * Benefits: Medical, Dental, 401(k) match, short- and long-term ... Are a dependable team player who follows processes and asks questions when needed What Success ...

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Showing results 1-20

Remote Player Support information

What is a remote player support?

A Remote Player Support job involves assisting players of video games or online platforms with their questions, technical issues, or account problems, all while working from a remote location. This role typically includes responding to customer inquiries via chat, email, or sometimes phone, troubleshooting common issues, and providing helpful information to ensure a positive player experience. Remote Player Support agents often work for gaming companies or third-party support providers and must have strong communication skills, patience, and a good understanding of the games or platforms they support.

What are the key skills and qualifications needed to thrive as a remote player support specialist, and why are they important?

To thrive as a Remote Player Support Specialist, you need strong problem-solving abilities, excellent written communication, and familiarity with customer service principles, often supported by experience in gaming or technical support. Proficiency with support ticketing systems, CRM software, and sometimes knowledge of specific game platforms or chat tools is typically required. Patience, empathy, and the ability to multitask are critical soft skills that set top performers apart. These skills and qualities ensure efficient resolution of player issues, foster positive player experiences, and uphold the reputation of the gaming company.

What are some common challenges faced by remote player support specialists, and how can they be effectively managed?

Remote Player Support specialists often encounter challenges such as handling high volumes of inquiries, managing player frustrations, and troubleshooting technical issues without direct access to user devices. Success in this role requires strong communication skills, adaptability, and the ability to remain calm under pressure. Many teams utilize collaborative tools and knowledge bases to share solutions and support each other, which helps in resolving complex cases efficiently. Regular training and feedback sessions also aid in staying updated with game changes and improving service quality.

What is the difference between Remote Player Support vs Customer Service Representative?

AspectRemote Player SupportCustomer Service Representative
CredentialsBasic technical knowledge, customer service skillsSimilar customer service skills, sometimes technical knowledge
Work EnvironmentRemote, gaming or entertainment industryRemote or in-office, various industries
Industry UsageGaming, entertainment, tech companiesRetail, telecom, finance, various sectors
Search & Comparison IntentFocus on gaming support rolesGeneral customer support roles

Remote Player Support and Customer Service Representative roles share customer service skills and often require similar credentials. However, Remote Player Support is specialized for the gaming or entertainment industry, focusing on technical and gameplay issues, while Customer Service Representatives serve broader industries. Both roles are typically remote, but their industry focus and technical requirements differ.

What cities in Pennsylvania are hiring for Remote Player Support jobs?

Cities in Pennsylvania with the most Remote Player Support job openings:

Sales Support Professional

Innomotics

New Kensington, PA โ€ข On-site, Remote

$77K - $133K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Addtional Location: ย Alabama; ย Arizona; ย Arkansas; ย California; ย Colorado; ย Connecticut; ย Delaware; ย District of Columbia; ย Florida; ย Georgia; ย Idaho; ย Illinois; ย Indiana; ย Iowa; ย Kansas; ย Kentucky; ย Louisiana; ย Maine; ย Maryland; ย Massachusetts; ย Michigan; ย Minnesota; ย Mississippi; ย Missouri; ย Montana; ย Nebraska; ย Nevada; ย New Hampshire; ย New Jersey; ย New Mexico; ย New York; ย North Carolina; ย North Dakota; ย Ohio; ย Oklahoma; ย Oregon; ย Pennsylvania; ย Rhode Island; ย South Carolina; ย South Dakota; ย Tennessee; ย Texas; ย Utah; ย Vermont; ย Virginia; ย Washington; ย West Virginia; ย Wisconsin; ย Wyoming

We are looking for a Sales Application Engineer - MV Drives to join our team at Innomotics.ย 

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The Industry-Leader of Motors and Drives

Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world's most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants.

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Our Most Powerful Engine: Our People

We are a team of more than 15,000 dedicated experts, doers, innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN.

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Your Future Role

Innomotics is searching for a Sales Application Engineer to provide quotation support and development for new offers for medium voltage drives. This position will develop, edit and write original proposal responses and other sales related documents. The role requires strong abilities and talents in a diverse array of areas, including ability to read and understand customer specifications, and how to position the medium voltage product to win business.

Position Overview:

The Sales Application Engineer is responsible for the end-to-end completion of high-quality proposals, quotations, bids and tender responses, which are both technically and commercially aligned with the client's specifications for medium voltage drives.

This is a remote position.

Responsibilities:

  • Timely preparation of detailed engineering proposals for the medium voltage drives product line.
  • Accurately interpret client's technical specification and produce a compliant technical proposal, offering more suitable alternatives where appropriate.
  • Accurately interpret client's commercial requirements and ensure any commercial or contractual risks to the company are identified and mitigated.
  • Ensure proposals pricing and estimating is in line with company's agreed strategies on sales and marketing, charge out rates and availability of engineering resource.
  • Act as a single point of contact for customer, outside sales and our representative channel and undertake a negotiating role when preparing costed proposals.
  • Arrange and take a lead role in 'bid review', 'bid clarification' and 'sales handover' meetings.
  • Write high quality technical and commercial documents and reports and present them to both internal and external audiences.
  • Liaise with internal collaborators to assist in collating accurate data for the preparation of proposals.

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Your Profile

  • Experience in business for medium voltage inverter products
  • Strong skills in communication, organizational change and influencing without authority
  • Experience and strong abilities in the use of tools for proposal development

Required Knowledge/Skills, Education and Experience:

  • BS/BA in Electrical Engineering, or advanced degree, where required, or equivalent combination of education and experience. Certification may be required in some areas.
  • 5-7 years of experience in related field and successful demonstration of Responsibilities as presented above. Advanced degree MAY be substituted for experience, where applicable
  • Demonstrates extensive knowledge in field of specialization or multiple subject areas to the successful completion of sophisticated assignments.
  • Optimally serves as point of authority and/or source of technical/scientific knowledge for area of expertise.
  • Demonstrates extensive knowledge of organization's business practices and issues faced and contributes to problem resolution of those issues.

The pay range for this position is $77,800 - $133,400. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

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What's IN it for you (Our Benefits)

  • Competitive compensation based on qualifications
  • Medical, dental, prescription and vision coverage, first day of employment
  • Matching 401(k) (immediate employer match)
  • Competitive paid time off plan, paid holidays, and floating holidays
  • Career development opportunities
  • Education and tuition reimbursement programs available
  • Flexibility to work remote a few days a week
  • Paid parental leave

ย 

Ready to power the future with us? Join Innomotics and start making a difference now. #TeamInnomotics #JoinReliableMotion

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Innomotics is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.

Jobs at Innomotics: Find out more about jobs & careers at Innomotics.

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Applicants and employees are protected under Federal law from discrimination. To learn more,ย Click here.

Pay Transparency Non-Discrimination Provision

Innomotics follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more,ย Click here.

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California residents have the right to receive additional notices about their personal information. To learn more,ย Click here.