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Remote Phone Operator Jobs in Romeoville, IL (NOW HIRING)

Niiko Health

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.25/hr

Remote / Hybrid, based on business requirements Position Summary NikoHealth is seeking a ... Respond promptly and professionally to customer inquiries by phone, email, chat, or other approved ...

Posted today

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Romeoville, IL

Remote Phone Operator information

See Romeoville, IL salary details

$9

$18

$25

How much do remote phone operator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote phone operator in Romeoville, IL is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.86 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Romeoville, IL?

For Remote Phone Operator jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Romeoville, IL look for?

The top searched job categories for Remote Phone Operator jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Remote Phone Operator jobs?

Cities near Romeoville, IL with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Romeoville, IL as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,876 per year, or $18.2 per hour.

Independent Freight Broker Agent

4Leaf Services

Chicago, IL • On-site, Remote

Full-time

Medical, PTO

Re-posted 13 days ago

Job description

Are you tired of your parent brokerage micro-managing your day, locking you out of accounts due to arbitrary internal "territory conflicts," or nickel-and-diming your commissions with hidden software fees?
4Leaf Services is a brand-new, agile freight brokerage looking for elite, self-sufficient Independent Agents. Because we are new, our customer house list is completely wide open. If you have been forced to walk away from lucrative direct shippers because another agent at your current house "claimed" them first, you can bring them here and run them without internal competition.
We do not look over your shoulder. We do not play games. We provide the authority, the bond, customer required cargo and liability insurance, the back-office support, and software so you can run your business, your way.
You will operate as a true "cradle-to-grave" operator for your own business:
  • Maintain and grow your existing relationships with direct shippers.
  • Manage the complete load lifecycle: pricing, booking, tracking, carrier negotiation, dispatch, customer service, and digital paperwork upload.

Requirements
Active Book of Business: Must have at least one active, direct shipper customer ready to move freight on day one.
Proven Track Record: At least 6 months of verifiable 1099 Independent Freight Agent experience, OR 2+ years of combined W-2 freight brokerage sales (with transferable accounts) and carrier dispatch experience.
Fully Experienced: Zero training is provided. You must know how to price, book, track, and close out loads autonomously.
Home Office Infrastructure: Must own a reliable computer, a dedicated phone line, and high-speed internet access.
Location: Must legally reside and operate within the United States.
Benefits
Business & Financial Advantages (1099 Freedom)
As a 1099 contractor, you don't receive standard W-2 benefits like health insurance or PTO. Instead, we maximize your independence and revenue:
  • No Tech Fees: Zero chargebacks for TMS, load boards, or back-office.
  • 100% Remote Flexibility: Work whenever, wherever, and however you want.
  • Unlimited Earnings: No caps, tiers, or corporate salary limits on your book.
  • Open CRM Territory: Zero internal account competition. First come, first served.

Apply