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Remote Phone Operator Jobs in Racine, WI (NOW HIRING)

Deloitte

Epic Denials Management Operator

Milwaukee, WI · Remote

$17.75 - $23.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

TEKsystems

Customer Service Representative

Milwaukee, WI · Remote

$19 - $20/hr

... phone, chat or case workload in accordance with schedule, standards and volumes adhering to ... remote position. Application Deadline This position is anticipated to close on Aug 21, 2026. About ...

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Racine, WI

Remote Phone Operator information

See Racine, WI salary details

$8

$16

$23

How much do remote phone operator jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote phone operator in Racine, WI is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.27 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are popular job titles related to Remote Phone Operator jobs in Racine, WI? For Remote Phone Operator jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Racine, WI look for? The top searched job categories for Remote Phone Operator jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Phone Operator jobs? Cities near Racine, WI with the most Remote Phone Operator job openings:
Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Racine, WI as of August 2026, with employment types broken down into 36% Full Time, and 64% Part Time. Highlights an 100% Remote job distribution, with an average salary of $34,833 per year, or $16.7 per hour.

Inside Sales Representative (USABlueBook) - Remote

HD Supply

Gurnee, IL • Remote

$19.62 - $23.65/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

HD Supply rating

7.8

Company rating: 7.8 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

142nd of 416 rated retail wholesalers

Job description

Company Overview

USABlueBook is the recognized source of products and technical support for professional water and wastewater operators. As the company founded by utility operators, for utility operators. It is our goal to remain the industry's top technical and customer service leader.

USABlueBook (www.usabluebook.com) is a division of HD Supply.

More About USABlueBook

USABlueBook was founded in 1991 when a certified operator, realizing there was no single-source supplier to meet all of this product needs, decided to start a company that would do just that. It was his dedication to providing exceptional service and support to water and wastewater operators everywhere that made USABlueBook what it is today. As we continue to expand, our main goal stays the same - to make sure that all of our customers "Get the Best Treatment!

Position: Remote with onsite as needed (remote)

Job Summary

Responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. Oversee responses to customer order and quotation requests for all levels of accounts received via outside salespersons, telephone, e-mail, and written and faxed correspondence.

Major Tasks, Responsibilities, and Key Accountabilities

  • Prospects for new sales opportunities via outbound calling and emailing.
  • Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
  • Generates profitable growth thru quota attainment.
  • Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price.
  • Develops code directives for certain products while maintaining target margin goals.
  • Performs estimating, take-off, and proposal duties as necessary.

Nature and Scope

  • Refers complex, unusual problems to supervisor.
  • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
  • None.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typically requires overnight travel less than 10% of the time.

Education and Experience

  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

For CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, WA Job Seekers:


Pay Range

$19.62-$23.65 Hourly

HDS provides the following benefits to all permanent full-time associates:

  • Medical (with Prescription drug coverage), dental, and vision plans
  • Health care and Dependent Care FSA (as applicable)
  • 401(K) with company match
  • Paid Holiday, Vacation, Personal Time, and Wellness Day
  • Paid Sick Time
  • Life and Accidental Death & Dismemberment Insurance
  • Short and Long-term Disability Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Whole Life insurance
  • Commuter Benefits
  • Tuition Reimbursement
  • Employee Assistance Program
  • Adoption and Surrogacy Assistance

CA, CO, CT, D.C., DE, HI, IL, MA, MD, ME, MN, NJ, NV, NY, OH, RI, VA, VT, and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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