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Remote Phone Operator Jobs in Appleton, WI (NOW HIRING)

EDCi

Contracts Manager

Appleton, WI · Remote

$91K - $121K/yr

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Under the supervision of the Chief Operating Officer, this position is responsible for drafting ...

EDCi

Contracts Manager

Appleton, WI · On-site +1

$86K - $116K/yr

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Under the supervision of the Chief Operating Officer, this position is responsible for drafting ...

All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Appleton, WI

Remote Phone Operator information

See Appleton, WI salary details

$8

$17

$24

How much do remote phone operator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote phone operator in Appleton, WI is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.99 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are popular job titles related to Remote Phone Operator jobs in Appleton, WI? For Remote Phone Operator jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Appleton, WI look for? The top searched job categories for Remote Phone Operator jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Phone Operator jobs? Cities near Appleton, WI with the most Remote Phone Operator job openings:
Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Appleton, WI as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,246 per year, or $17.4 per hour.

Remote Customer Service Representative

SolvOne

Appleton, WI • On-site, Remote

$18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 11 days ago

Job description

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to their location to fix the issue. For more information about SolvOne and the services we offer to the Petroleum Industry, please visit our website at www.solvone.com
Why apply for a Remote SolvOne Customer Service job?
  • Work from the comfort of your home
  • Save time and money without a commute
  • Pay starts at $18.00 per hour
  • Equipment provided by SolvOne
  • Paid training begins Late September

Set schedules available:
Early Morning: Friday to Monday 7:00 AM - 5:30 PM CT
Swing Shift: Thursday to Monday 1:30 PM - 10:00 PM CT
  • Comprehensive individualized remote training
  • Positive work environment: we work hard to appreciate our people
  • We promote from within and encourage growth

Here's what you need:
  • 1 year of customer service-related experience
  • A strong internet connection and the ability to setup a home office with company provided equipment
  • Must be a resident of Appleton Wisconsin area
  • Have a positive attitude, great work ethic and a passion for helping others
  • Be dependable and committed to be at work on time and ready to do your best each day
  • Dedicate your full attention to your work by not providing care for others during work hours
  • Commit to superior service for our customers, and support them through both phone and computer interactions
  • Ability to learn new information, policies and skills including software and petroleum industry knowledge
  • Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills
  • Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation
  • Work at a desk and effectively utilize a phone and computer for the length of your shift
  • Successfully pass a computer skills assessment, training evaluations, and the trial service period
  • Successfully pass a pre-employment drug screen and background check
  • Bilingual is a plus but not a requirement

Here's some of what we have to offer to those that join our team:
  • Work from home
  • Pay rate of $18.00 an hour starting. Internal growth and wage increase opportunities for those that excel
  • We are a growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available
  • A fun and rewarding environment with giveaways and employee recognition programs
  • Training classes are small, so each new hire gets the individual training needed to succeed
  • Regular coaching sessions, review of your quality and performance metrics, and recognition for a job well done
  • Benefits include: medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, wellness programs, and more

If this sounds intriguing, don't miss this great opportunity. Apply today!https://jobs.crelate.com/portal/solvone

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