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Remote Phone Operator Jobs in Philadelphia, PA (NOW HIRING)

Deloitte

Epic Denials Management Operator

Philadelphia, PA · Remote

$18.25 - $24.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

Omada

Remote Outside Sales Representative

Philadelphia, PA · Remote

$24.04 - $48.08/hr

Comfortable closing over phone/video and asking for payment on the call * Strong, fast communicator ... Founded by experienced operators and backed by world-class investors including HubSpot, we're one ...

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Philadelphia, PA

Remote Phone Operator information

See Philadelphia, PA salary details

$9

$18

$25

How much do remote phone operator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote phone operator in Philadelphia, PA is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.66 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.
What are the most commonly searched types of Phone Operator jobs in Philadelphia, PA? The most popular types of Phone Operator jobs in Philadelphia, PA are:
What are popular job titles related to Remote Phone Operator jobs in Philadelphia, PA? For Remote Phone Operator jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Philadelphia, PA look for? The top searched job categories for Remote Phone Operator jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Remote Phone Operator jobs? Cities near Philadelphia, PA with the most Remote Phone Operator job openings:
Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Philadelphia, PA as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,486 per year, or $18 per hour.

Customer Service Representative - Remote

FSTONE Technologies

Doylestown, PA • Remote

$15.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

FSTONE Technologies is seeking a professional and customer-focused Customer Service Representative to join our remote team. In this role, you will assist customers by responding to inquiries, resolving issues, processing requests, and delivering exceptional customer service through phone, email, and chat.
This is an excellent opportunity for individuals who enjoy helping others, possess strong communication skills, and thrive in a remote work environment.
Key Responsibilities
Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
Resolve customer concerns and provide appropriate solutions.
Process customer requests, orders, and account updates accurately.
Document customer interactions using company systems.
Escalate complex issues to the appropriate department when necessary.
Maintain a high level of customer satisfaction and professionalism.
Follow company policies and service standards.
Collaborate with team members to improve customer experience.
Meet productivity and quality performance goals.
Perform other administrative and customer support duties as assigned.
Benefits
Competitive hourly pay
Medical, dental, and vision insurance (where applicable)
Paid time off and paid holidays
Retirement savings plan
Remote work opportunity
Paid training
Career advancement opportunities
Professional development programs
Supportive and collaborative team environment
Employee assistance program (where applicable)
Why Join FSTONE Technologies?
At FSTONE Technologies, we are committed to connecting talented professionals with rewarding career opportunities. We value teamwork, integrity, innovation, and exceptional customer service. Join a growing organization where your contributions are recognized and your career can thrive.
We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.