ZipRecruiter

Log In

2

Remote Phone Operator Jobs in Butler, PA (NOW HIRING)

RedSail Technologies, LLC

Product Designer

Warrendale, PA · On-site +1

$100K - $150K/yr

Comfort operating in ambiguous problem spaces and turning loosely defined requirements into clear ... Daily use of Microsoft Teams (phone), computer, printer, and other routine office equipment.

GEODIS

Customer Service Representative

Allison Park, PA · On-site +1

$18/hr

Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office.

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.25/hr

Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor ...

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.50/hr

Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor ...

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.25/hr

Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor ...

All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Butler, PA

Remote Phone Operator information

See Butler, PA salary details

$8

$16

$22

How much do remote phone operator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote phone operator in Butler, PA is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.55 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Butler, PA?

For Remote Phone Operator jobs in Butler, PA, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Butler, PA look for?

The top searched job categories for Remote Phone Operator jobs in Butler, PA are:

What cities near Butler, PA are hiring for Remote Phone Operator jobs?

Cities near Butler, PA with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Butler, PA as of August 2026, with employment types broken down into 80% Full Time, and 20% Temporary. Highlights an 100% Remote job distribution, with an average salary of $33,490 per year, or $16.1 per hour.

Helpdesk Representative - French Speaking

Cranberry Township, PA • Remote

Fire Fighter Sales & Service Co.
Fire Protection • 11 - 50 employees
Learn more about Fire Fighter Sales & Service Co.external

$16.75 - $21.50/hr

Full-time

Posted 13 days ago

Job description

As a Helpdesk Representative I, you will play a vital role in supporting field users and internal users by providing remote troubleshooting and technical assistance over the phone. You will help resolve hardware, software, and connectivity issues, document support interactions, and ensure timely resolution or escalation of IT incidents. This role is ideal for someone who enjoys problem-solving, communicating with others, and delivering excellent customer service in a fast-paced IT support environment.
Key Responsibilities
Provide first-level technical support to field users and internal users over the phone.
 Troubleshoot issues related to Windows operating systems, Dell hardware, and company applications.
Guide users through problem-solving steps to resolve incidents effectively and efficiently.
 Document all calls, troubleshooting steps, and resolutions using internal ticketing systems.
Escalate complex or unresolved issues to higher-level support teams as appropriate.
 Follow established IT procedures and contribute to the continuous improvement of support documentation.
Maintain professionalism and patience when assisting non-technical users.
________________________________________
Minimum Qualifications
 Strong verbal communication and customer service skills in French Language.
Associate degree or equivalent experience in Information Technology, Computer Science, or a related field.
 1+ years of experience providing phone-based or remote IT support.
Basic understanding of Windows operating systems and Dell hardware platforms.
 Familiarity with IT service management concepts (e.g., ticketing systems and incident tracking).
________________________________________
Preferred Skills
Experience using remote access tools and troubleshooting utilities.
 Strong analytical and problem-solving abilities for hardware and software issues.
Understanding of basic networking concepts and connectivity troubleshooting.
 Ability to manage multiple support cases simultaneously.
Clear and concise documentation and communication skills.
________________________________________
Success Factors
The ideal candidate will demonstrate:
 Strong communication and customer service skills.
Dependability and accountability in managing assigned tickets.
 Attention to detail and adherence to support procedures.
Initiative to learn and improve support processes.
 Comfort working in a structured, high-volume support environment.
 

Apply