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Remote Chat Customer Service Jobs in Butler, PA (NOW HIRING)

GEODIS

Customer Service Representative

Allison Park, PA · On-site +1

$18/hr

Interacts with customers by phone, email, or in person and receives orders or changes in service. * Adjusts complaints concerning billing or service rendered, referring complaints of service failures ...

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.50/hr

Providing excellent customer service and effectively resolving customer issues. * Being proficient ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.25/hr

Providing excellent customer service and effectively resolving customer issues. * Being proficient ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.25/hr

Providing excellent customer service and effectively resolving customer issues. Being proficient in ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

HMG Careers

Remote Sales and Service Advisor

Baden, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Meridian, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Beaver, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Ambridge, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Butler, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Butler, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Boyers, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Rochester, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Tarentum, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsChat Customer Service JobsRemote Chat Customer Service JobsRemote Chat Customer Service Jobs in Butler, PA

Remote Chat Customer Service information

See Butler, PA salary details

$8

$16

$24

How much do remote chat customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote chat customer service in Butler, PA is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.85 per hour, depending on experience, location, and employer.

What is a remote chat customer service?

A Remote Chat Customer Service job involves assisting customers and answering their questions through online chat platforms rather than in person or over the phone. Employees in this role typically work from home or another remote location, communicating with customers via text-based chat to resolve issues, provide information, and support sales or account management. Key skills include strong written communication, problem-solving, and a good understanding of the company's products or services. This job is popular for its flexibility and the ability to work from anywhere with a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote chat customer service representative?

To thrive as a Remote Chat Customer Service Representative, you need strong written communication skills, fast and accurate typing, and familiarity with customer service protocols, usually supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and helpdesk software is typically required. Outstanding problem-solving abilities, patience, and the ability to multitask make someone stand out in this role. These skills ensure timely, effective support and customer satisfaction in a remote, digital environment.

What are some common challenges faced by remote chat customer service representatives, and how can they be managed?

Remote Chat Customer Service representatives often face challenges such as handling multiple chats simultaneously, maintaining clear communication without visual cues, and managing time effectively while working independently. To overcome these challenges, it's important to develop strong multitasking and written communication skills, utilize available knowledge bases efficiently, and set up a distraction-free workspace. Regular check-ins with supervisors and collaboration with team members through digital platforms can also help maintain productivity and ensure consistent support for customers.

What is the difference between Remote Chat Customer Service vs Remote Email Customer Support?

AspectRemote Chat Customer ServiceRemote Email Customer Support
Communication MethodReal-time chat interactionsAsynchronous email correspondence
Required SkillsTyping speed, quick problem-solvingClear writing, attention to detail
Work EnvironmentLive chat platforms, customer service softwareEmail platforms, ticketing systems
Common IndustriesRetail, tech, telecomSoftware, e-commerce, finance

Remote Chat Customer Service involves real-time interactions with customers via live chat, requiring quick responses and typing skills. Remote Email Customer Support focuses on asynchronous communication through emails, emphasizing clear writing and detailed responses. Both roles are essential in customer service, often within similar industries, but differ mainly in communication style and tools used.

What are popular job titles related to Remote Chat Customer Service jobs in Butler, PA?

For Remote Chat Customer Service jobs in Butler, PA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Customer Service jobs in Butler, PA look for?

The top searched job categories for Remote Chat Customer Service jobs in Butler, PA are:

What cities near Butler, PA are hiring for Remote Chat Customer Service jobs?

Cities near Butler, PA with the most Remote Chat Customer Service job openings:

Remote Chat Customer Service jobs near you
Infographic showing various Remote Chat Customer Service job openings in Butler, PA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,247 per year, or $16.9 per hour.

Customer Service Representative

GEODIS

Allison Park, PA • On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 19 days ago

GEODIS rating

6.5

Company rating: 6.5 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

287th of 366 rated logistics

Job description

Text DELIVER to 88300 to apply or explore more opportunities at www.workatGEODIS.com!
Deliver Your Potential with GEODIS
At GEODIS, we don't just move products. We keep businesses running, communities connected, and the world's leading brands moving forward. As a global third-party logistics leader, we're driven by one purpose: A Better Way to Deliver. Whether you're just starting your career or looking for your next opportunity, GEODIS offers the tools, support, and career paths to help you go further.
Your role on the team:
  • Interacts with customers by phone, email, or in person and receives orders or changes in service.
  • Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
  • Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability.
  • Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records.
  • Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary.
  • Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information.
  • Assures proper invoicing of accounts by verifying computer generated invoices.
  • Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
  • Reports customer feedback to management, including any signs of customer dissatisfaction.
  • Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
  • Performs paperwork associated with orders including the maintenance of customer files.
  • Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office.
  • Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
  • Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
  • Works with management regarding product routing for customers
  • For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action.

What you need:
  • Minimum 6 months related experience and/or training
  • Experience with AS400 operating systems and warehouse management systems preferred.
  • PC literate with experience with Microsoft Outlook, Word, and Excel
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Why Build Your Career with GEODIS?
Deliver Bigger Rewards Competitive pay, with bonus opportunities available for select positions.
⏰ Deliver a Schedule That Fits Your Life Full-time, part-time, seasonal, day, night, weekend, and flexible opportunities available at many locations.*
Deliver Your Pay, Your Way Get access to your earned wages before payday with on-demand pay options.
❤ Deliver Better Benefits Free telemedicine beginning on Day One, plus affordable medical, dental, and vision coverage after a short waiting period.*
Deliver More Time for What Matters Paid holidays, paid time off, short-term disability, parental leave, and other benefits designed to support life beyond work.*
Deliver with Confidence Your safety comes first. We are committed to maintaining clean, safe, and well-organized workplaces where every teammate can succeed.
Deliver Your Ideas Your feedback matters. We continuously invest in improving the teammate experience by listening and taking action.
Deliver Your Career Forward From warehouse operations to leadership roles, your next opportunity could be closer than you think. Approximately 10% of our warehouse teammates earn promotions each year, because we believe in developing talent from within.
Deliver Support When It's Needed Most The GEODIS Compassion Fund provides one-time financial assistance to teammates facing unexpected hardships.
Deliver a Positive Impact Give back through volunteer opportunities and support meaningful causes through the GEODIS Foundation and GEODIS Compassion Fund.
Deliver Great Work Alongside Great People Join a team that works hard, celebrates success, and supports one another every step of the way.
Deliver Your Authentic Self We're proud of our diverse workforce and inclusive culture. Employee Resource Groups, cultural celebrations, and development opportunities help everyone feel welcome and connected.
Deliver Your Future Whether you're looking for seasonal work, your first logistics role, or a long-term career, GEODIS offers opportunities to learn, grow, and build a future you can be proud of.
Your next destination starts here. Come build your career with a global logistics leader that's delivering opportunities every day.
*Eligibility for certain benefits varies by location, position, employment status, and length of service.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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